The Modern Facilities Management Podcast

#107 Chris Kaiser: Best Practices in Estate Management

Griffin Hamilton

On this episode, Griffin sits down with Chris Kaiser, the Director of Properties for the Arthur M. Blank Family Office. With a rich background spanning over two decades, Chris brings a wealth of experience from his roles as an Estate Manager, Personal Assistant, and his extensive involvement in the construction field. His military background, coupled with hands-on experience as a service technician and handyman, has equipped him with unparalleled skills in residential and commercial construction, industrial cleaning, and the management of high net worth families' assets, including properties, vehicles, aviation, and watercraft.

What You'll Learn:

  • The Art of Customer Support: How estate management demands a more personalized approach to meet the unique needs of high net worth individuals, unlike the more standardized practices in commercial facilities management.
  • Navigating Budgeting Challenges: Insight into the flexible and often unpredictable budgeting required in estate management versus the structured financial planning in commercial settings.
  • Investment in Technology: Explore how investments in technology differ between estates and commercial facilities.
  • Career Development Paths: Chris shares his journey and advice on building a successful career in managing high-end estates and commercial properties, highlighting the skills and experiences that are most valuable in this niche field.

Enjoy! 

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