The dm&a Podcast: Eavesdropping on John Herzog
Listen in as I, John Herzog, have candid, casual conversations with healthcare foodservice people from all areas of the spectrum. Foodservice directors, vendors, executive chefs, cooks, dietitians, managers, inspirational leaders, anyone in my contacts list is fair game. Who are the people in our industry? How do they see our industry changing? How did they ever get into healthcare food service to begin with? Eavesdrop on my phone calls and find out.
The dm&a Podcast: Eavesdropping on John Herzog
Dr. Carlton Green on Developing a Life Strategy and How He Overcame Racism
Dr. Carlton Green is one of the most recognized and highly respected healthcare executives in North America. He holds a BS Degree in Nutrition Science, a Masters in Hotel and Restaurant Management and a Ph.D. in Business Administration.
Dr. Green’s accomplishments in the healthcare industry over a 25-year period are well documented in the trade journals, to include many major cover stories.
Carlton is best known for orchestrating one of the most dramatic turnarounds in healthcare history at the UCLA Medical Center foodservice department. In just 12 months Carlton and his new team saved 12 million dollars per year, increased revenue by 1.2 million per year and increased Press Ganey customer satisfaction scores to the 98 percentile.
This team accomplishment led to Carlton winning the Silver Plate award—an award that goes to the industry’s most outstanding operator during a particular year.
Carlton is now a Success Coach for DM&A, a company that specializes in helping healthcare teams go from “Good to Best”.
Carlton is a proud husband of 50 years, father of 6, and grandfather of 6. He is also the proud author of a new book called, What is the Purpose of a Banana?: Critical Success Factors for Effective Leadership. Visit his personal website at www.carltongreen.bravehost.com.