OAS CAHPS Keys to Success

In this episode of the Advancing Surgical Care Podcast, ASCA Immediate Past President Mandy Hawkins, RN, CASC, CAIP, leads a discussion with Press Ganey Emerging Markets President Bob McSweeney and Director of Health Policy Eme Augustine about the challenges and opportunities confronting ASCs administering the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey. With the mandatory January 2025 start date for this postoperative patient survey looming and the threat of a reduction in Medicare reimbursement facing ASCs that fail to comply, this highly informative podcast offers both practical advice and strong words of encouragement for ASCs to start administering the OAS CAHPS Survey today.