The Next Big Question
The complexity of today’s global businesses inspires collaboration across the C-suite. To build the future of business together, C-level executives must share and unify their vision. Each episode, we ask the C-suite a different question about the future of their roles, organizations and industries. Through the power of peer insights, listeners will gain new perspectives, as they grapple with the uncertainty of tomorrow and outline their roadmap for the future. For more leadership stories and insights, visit Evanta.com.
The Next Big Question
What Does It Mean to Make Trust a Differentiator in Your Organization?
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Evanta
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Episode 9
This week on The Next Big Question, we are joined by Tom South, Executive Vice President, and Chief Information Officer at Northern Trust. Tom shares insights on how organizations can generate trust through vulnerability, authenticity, and expertise. We discuss the challenges in creating meaningful digital experiences and interactions that reflect those qualities and how a financial services organization like his can innovate by offering hybrid experiences that are both personal and digital.