Humanly Possible
As humans, we tend to focus on our flaws or look negatively at the things which make us different. Humanly Possible is a podcast that reminds us that being imperfect humans is our greatest competitive advantage. Listen in as host Bryan Kramer engages in rich conversation with other humans who have taken missteps and experienced failures of their own, and recovered by making small “one-degree” shifts that made a massive difference. Listen in and be inspired by others, connected back to your own stories of human imperfection, and reminded that taking small risks can lead to big rewards in your own life.
Humanly Possible
Through the Customer Lens with Dan Gingiss @dgingiss
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Bryan Kramer
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Season 2
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Episode 13
Dan Gingiss is an international keynote speaker and coach who believes that a remarkable customer experience is your best sales and marketing strategy.
Dan's first job out of college was a marketing position. What he realized was creating the ultimate customer experience - being observant and treating the customer the same way you like to be treated, is the best marketing strategy of all.
In This Episode:
- Life lessons learned from attending summer camp
- Writing as a form of communication
- Communicating in a way that all people can understand
- Solving business problems through the customer lens
- How to get everyone in an organization to care about the customer
- Treating employees and customers as our most important asset
- How small businesses can create the ultimate customer experience
- There are no one size fits all solutions