Retail Leadership with Steve Worthy

THE LAW OF EMPOWERMENT

Steve Worthy

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0:00 | 24:24

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Are you looking to improve trust and communication in your organization? In this episode, we delve into the issue of mistrust among employees and explore how inefficient or irregular communication can contribute to this problem.

 We also discuss the importance of empowering your team, particularly in the fast-paced world of retail, where decisions need to be made quickly. If you're a retail leader looking to foster a more positive and trusting work environment, don't miss this episode on the law of empowerment.


Key Highlights:

[01:53] Sometimes we resist change because of fear

[03:32] Three keys to empowering people at work  

[06:51] Create autonomy through boundaries 

[07:41] You have to taper or temper the level of empowerment you provide to some of your leaders

[10:21] You have to replace the old hierarchy with self-directed individuals on your team

[15:26] Empower your team to be the best version of themselves

[17:40] Empowering your team to be better leaders


Notable Quotes:

  • Only 43% of employees trust their business leader or their manager, and part of that mistrust is due to inefficient or irregular communication. 
  • When you empower people, there is a built-in peace of loyalty.
  • When you are not sharing information, you're not empowering your team. 
  • So many of us are limited by our unwillingness to give up something, either because you're a wanting to hoard the knowledge or the skills to ensure job security. 
  • The worst thing that you can do as a leader is to walk around in that sense of power, and not empower your team. 

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