Difficult Conversations -Lessons I learned as an ICU Physician
Every critical moment in our lives starts and ends with a Difficult Conversation. As an intensive care physician, author, and frequent speaker on communication, Dr. Orsini has spent most of his career teaching key communication techniques that can help anyone navigate through the most difficult conversations. This podcast is about effective and compassionate communication. Each week our guests will tell their inspiring stories of triumph and tragedy and the role that communication played in the their lives. . Whether you are a doctor telling someone they have terminal cancer, a business leader who is trying to get the most out of his/her employees or an HR Professionals who is faced with separating an employee this is the podcast for you.
Difficult Conversations -Lessons I learned as an ICU Physician
Fierce Conversations with Susan Scott
Welcome to Difficult Conversations with Dr. Anthony Orsini. It is my deep belief that every critical moment in our lives starts with a difficult conversation. Good communication is the key to success and the key to any relationship in both business and in our personal lives. Today, I am very excited to have as my guest, Susan Scott, who is one of the leading experts in the field of effective communication, a best-selling author, and the Founder of Fierce, Inc. Her clients include mega companies such as Starbucks, Yahoo, Nestle, and Coca-Cola. Susan is the author of two hugely successful best-selling books, Fierce Conversations and Fierce Leadership. She is a popular and sought-after Fortune 100 public speaker and renowned leadership development architect. Known for her bold, practical approach to executive coaching and leadership development, Susan has been challenging people to say the things that are hard to say for over two decades.
Susan tells us all about herself, how she became so passionate about communication. She shares her story on how she decided to start Fierce, Inc., and write her first book, Fierce Conversations. , She tells us how she wanted these conversations to have something more meaningful and something that connected at a deeper level with people. She explains that the key idea is that the conversation is the relationship, and it’s a skill that you can be learned. She talks about why the most common mistake of communication is misunderstanding. In Susan’s first book, she explains “beach ball reality”. She shares an inspiring story of how Robert Redford starts every meeting. Susan goes in depth about leadership, and tells us why a great leader needs both, “smart, plus heart.” Susan explains when it comes to communication, she believes most people get it, want to learn it,, and often see results right away. Also, find out about Susan’s new book coming out next year called, Fierce Love. If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication.
Host:
Dr. Anthony Orsini
Guest:
Susan Scott
For More Information:
Resources Mentioned:
Fierce, Inc Newsletter sign-up
Fierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today by Susan Scott