The Fan Experience EXPERIENCE Podcast

Season 3: Episode 9: Pre-Game

Mark Bradley & Darren Young

Join Mark, Darren and our latest guest Anthony Emmerson (Head of Supporter Experience) on the latest episode of the Fan Experience Experience.

On this occasion, we look at the fan experience inside the stadium before the main event with a practitioner whose knowledge of supporter engagement and experience is unsurpassed.

Check out the accompanying episode blog and the Fan Journey intro blog (both appear below) & let us know if you have any questions by contacting the podcast via Twitter @fanexperienceco.com or via mark@fanexperienceco.com.

Thanks to Juan Luis for production support.

https://fanexperienceco.com/2023/10/the-fans-journey-part-9-pre-match/

Our Fan Journey Model (and accompanying blog) is here for you too.

https://fanexperienceco.com/2023/04/the-fans-journey-a-model-for-measuring-and-improving-their-experience/