Resco Radio Talk
Resco Radio Talk is Resco.net's -- the leader in mobile and multi-experience enterprise software solutions -- home in the podcasting world. Every episode brings interesting guests and topics from the world of mobile technology. We bring the latest news from Resco.net's kitchen, talk about new releases, news and updates and periodically bring our business partners and customers to share their interesting story.
Resco Radio Talk
Customer Value Creation | Chat with Sam Klaidman
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Resco.Net
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Season 3
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Episode 3
Sam Klaidman, the Principal at Middlesex Consulting (https://middlesexconsulting.com) joins the Resco Radio Talk's host, Ivan Stano, to discuss customer value, its most precise definition and ways to create it. The major shift in the importance of customer value came in 2019 and ever since the companies and their executives have become obsessed with bringing customers value and ultimately providing the best customer experience.