Understanding by the listener is always the responsibility of the speaker. Too often we find that we have to keep explaining over and over, or we told them what to do, and then we were disappointed with the outcome. Our research indicates that all too often there has not been a total and complete understanding by the listener. There may have been agreement! But not understanding!
Understanding by the listener is always the responsibility of the speaker. Too often we find that we have to keep explaining over and over, or we told them what to do, and then we were disappointed with the outcome. Our research indicates that all too often there has not been a total and complete understanding by the listener. There may have been agreement! But not understanding!