AVD Monthly: April and May Updates

These sessions discuss the following topics, blogs, and support articles: What's new in Azure Virtual Desktop?

Azure Virtual Desktop updates on a regular basis. This article is where you'll find out about:

• The latest updates
• New features
• Improvements to existing features
• Bug fixes

This article is updated monthly. Make sure to check back here often to keep up with new updates.

Host: Andy Whiteside
Co-Host: Bill Sutton
Co-Host: Greg Roberson

Transcript

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Andy Whiteside: Everyone and welcome to episode 16 of abt monthly and your host Andy whiteside i've got got a couple people on with me mo in con is the cto of his INTEGRA.

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Andy Whiteside: Based up in Toronto Canada mo and I have to ask it's 98 degrees here in Charlotte North Carolina today what's the weather what's the temperature in in Toronto.

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Moin Khan: V have beautiful 23 degrees Celsius.

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Moin Khan: In Fahrenheit to be around us 70.

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Andy Whiteside: man.

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Andy Whiteside: So you guys take a pounding during the winter, but does it does it get hot there.

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Moin Khan: yeah it does get hot but not too bad okay.

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Andy Whiteside: yeah you know pandemic kid I haven't been up there, since that I gotta start getting up there and summertime at the very least.

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Andy Whiteside: Man, I cannot believe I don't have a schedule well enjoy that the rest of us will be senior bacon, at least in the south Greg where you look at it.

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Greg groberson@getnerdio.com: i'm out of Dallas it's a you know the old saying it's hot it's dang God.

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Greg groberson@getnerdio.com: it's a it's 100 right now with high humidity.

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Andy Whiteside: So Greg robeson is with nerdy oh and and if you don't know nerd do is the company that takes what Microsoft does with add as your virtual desktop.

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Andy Whiteside: and takes it to the next level Greg what's what's your role for our listeners there.

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Greg groberson@getnerdio.com: So, no, no i'm the enterprise sales engineer carbon a number of territories and and helping the sales organization explain kind of the technical side running the customers through proof of concepts and educating them on the use of the Platform yeah.

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Andy Whiteside: yeah we're lucky to have you you guys know a lot about a DVD and what it does great and what it needs will help with and that's where Nordea kicks in mo and I know you've got some background running.

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Andy Whiteside: nerdy Oh, in conjunction with Microsoft azure virtual desktop give us a little insight into what what your team's done with it.

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Moin Khan: So we we did initially when a vd came out one of our We were the first partner who did.

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Moin Khan: Some some large rollout for financial Institute and a pension pension firm both of them, they were running horizon one was running horizon and the second one was running.

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Moin Khan: RDP, but they were not seeing benefit we when w ED or a vd previously web when it released right before pandemic, we did a PLC customer loved it.

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Moin Khan: And since then we have not stopped.

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Moin Khan: Doing these and seeing how web or a DVD has matured over time, some of the gaps that we've we saw our image management auto scaling and all those things nerdy you came in and filled up all those gaps.

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Moin Khan: What we have done now is taken it a step further, not only a product but building a solution around it, so we, as I gel partner who can do.

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Moin Khan: maintain and manage I gel very well, are we just took I gel who is not doing an MSP at this time we kind of build a solution that is wrapped around a vd.

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Moin Khan: With no video on running us on top of that, and building an MSP solution which was which does not exist, but we were able to get the same functionality and features just combining all these three technologies together.

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Andy Whiteside: So so basically man you guys are taking a DVD, which is a best of breed platform using nerd do to make it more capable and more manageable.

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Andy Whiteside: And then turning around and connecting to that, through a managed thin client Linux environments so you're basically getting the best of all the stack in then.

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Moin Khan: Absolutely completing the story, basically, you have.

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Moin Khan: You need a place where you want to run your virtualization you need to have an endpoint how you are connecting so building bringing all three together.

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Moin Khan: I feel that that does does the picture and as a solution that customers, they want to see, they want to get there, but they are not able to because either.

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Moin Khan: They don't understand and the confusion with the mvd and i'm not sure if it is done.

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Moin Khan: intentionally, but it is confusing I just got off a call talking to one of the customer who is running a 1600 users and they are treated as as a partner and customer both.

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Moin Khan: They were scratching their head that we don't understand and that's when we're bringing new audio and video together that's when they say okay now it'd be understand how it completes the story yeah.

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Andy Whiteside: yeah so Greg I bet you guys see a lot of customers that buy into or commit or go down the add route and find out pretty quick that there's a few features that are.

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Andy Whiteside: Less than developed and some are just missing all together.

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Greg groberson@getnerdio.com: We do quite often, and we continue to add new features and capabilities to fill those holes.

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Andy Whiteside: Well that's the really the topic of this podcast is to hopefully once a month jump on and talk about what microsoft's done to evolve, the product I I use the term microsoft's in it to win it, they want as many workloads especially desktop workloads running.

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Andy Whiteside: In azure as possible, however, just like with the rest of the Microsoft store they need partners like nerdy oh legs integrity of bringing solutions, further to market.

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Andy Whiteside: So that what Microsoft doesn't have time to fill in all the holes or do it the best possible way partners like us can can help them with and the other day, they accomplish their.

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Andy Whiteside: goal of getting workloads running in azure I was trying to explain to one of our new employees, while ago that there's a.

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Andy Whiteside: There used to be a history of Microsoft wanting all the workloads to run on every device, whether it was a server or whether it was the point.

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Andy Whiteside: I think they're to a point now where they'll give up on the endpoint if it means it's going to go in their cloud and they've got a long term play to create a subscription and consumption model that benefits them in in their story.

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Andy Whiteside: So let's let's jump in and look at what what Microsoft announced in April of 2022.

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Andy Whiteside: The first one that I have here on the screen here Greg is in tune device configuration for windows multi session now generally available I guess.

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Andy Whiteside: For our listeners, we should probably point out that there is only one place in the world where you can run windows clients with multiple sessions, and that is Microsoft azure.

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Andy Whiteside: I worked, I worked at Microsoft on a support desk when xp service pack two came out and it briefly had multi session in it, and when it disappeared before the release candidate, the actual final release candidate, I was, I was like man where'd that go well, I think we found it.

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Greg groberson@getnerdio.com: Yes, the the addition of intern for multi session, you know, at least for our customer base.

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Greg groberson@getnerdio.com: is going to be a boondoggle it's it's a great thing to to really see that piece come in, because until the support for multi session it pushed a lot of customers to.

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Greg groberson@getnerdio.com: Individual personal the ends with an add so this will be really welcomed by the Community My suspicion is because it allows our customers and add customers worldwide to.

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Greg groberson@getnerdio.com: Better configure their footprint from a cost perspective.

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Andy Whiteside: Is that for the gold image or is that for those persistent images are both.

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Greg groberson@getnerdio.com: So so within tune it either or within tune the ability to update applications on a deployed host.

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Greg groberson@getnerdio.com: previously had to be done on the image and then now that it supports the individual session multi session, you can point it directly to the host in and update those now.

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Andy Whiteside: So let me make a statement here, and you correct me where i'm wrong, this is what SMS.

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Andy Whiteside: turned into SEC system Center configuration manager turned into in tune, and now in tune is that image management portion of the windows, in point managers greater story is that is that an accurate way to portray that.

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Greg groberson@getnerdio.com: To an extent yeah it's not necessarily going to quote and manage the image, but rather the deployed vm but i'll try to absolutely.

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Andy Whiteside: yeah hey mo in any comments on into becoming more and more of the story here specifically in a case where now, it can manage that that multi session world.

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Moin Khan: yeah definitely I think that that has been the Bot that Microsoft was trying to get to and i'm talking about.

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Moin Khan: 10 910 years ago when in tuned first came out.

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Moin Khan: The vision was that in tune is going to replace a CCM.

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Moin Khan: At CCM had tons of potential in tune was more of just something that can manage mobile device, but the goal was that it is going to replace.

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Moin Khan: It is going to replace CCM at one point, and I feel that.

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Moin Khan: This one piece with multi session, that is, the game changer, in my opinion, now for many of our customers having in tune manage that multiple session is multi session for windows 10 windows 11.

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Moin Khan: But it is, it is really great.

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Andy Whiteside: And in tune is 100% and online service is that is that accurate.

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Andy Whiteside: Yes, that's correct Okay, but, honestly, I think the light bulb just went off for me, yes CCM the online or the service I option of that is Microsoft in tune yeah I guess I kind of knew that but I just don't live in that world enough to where it totally made sense until just now.

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Moin Khan: yeah at one point at CCM was on Prem and in tune was cloud, and at the way they made up the the way my Microsoft.

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Moin Khan: made this integration was that you don't have to go to online service to maintain in tune, you can manage in tune from your SEM console.

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Moin Khan: But then direction or mandate was within Microsoft, that this is going to reverse.

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Moin Khan: In in some time and that's what i'm seeing that now, instead of a CCM managing your intuition or giving you that manage management capabilities from a single pane of glass.

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Moin Khan: Now, all those things is moving to intuitive where you will be one some point, you will be managing a CCM from in tune until it is fully eradicated, or they have decommissioned, a system which at one point will happen.

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Andy Whiteside: yeah OK OK, so the next topic on here from April is scheduled agent updates public preview Greg you want to tell us what that means.

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Greg groberson@getnerdio.com: Thank goodness for that coming to be honest with me so you know part of the release of the scheduled agent updates.

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Greg groberson@getnerdio.com: When a host got deployed in the RDP agent was installed and configured right after I joined the hospital, it would automatically go through and start trying to do an update and there wasn't really a way to determine when the individual hosts were going to reach out and update itself.

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Greg groberson@getnerdio.com: And so, consequently nerve to put in a stopgap measure to delay putting host and hospitals to help accommodate for the upgrade process now with the new scheduled update public in public preview.

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Greg groberson@getnerdio.com: it's a hospital option, with an odd allowing you to set effectively to maintenance windows a primary and a secondary maintenance window.

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Greg groberson@getnerdio.com: That allows the agents if they're up and running the opportune time it's.

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Greg groberson@getnerdio.com: The appropriate time to update itself on on on one of those two schedules and it takes roughly.

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Greg groberson@getnerdio.com: it's got about a roughly a two hour window to get that done.

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Greg groberson@getnerdio.com: So.

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Greg groberson@getnerdio.com: You effectively say I want to do this, say on Saturday morning.

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Greg groberson@getnerdio.com: At 8am just make sure your volumes are running for you know 8am to 10am.

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Greg groberson@getnerdio.com: And with an audio you can schedule that.

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Greg groberson@getnerdio.com: To turn everything on.

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Greg groberson@getnerdio.com: And then shut everything down afterwards so that's a great addition.

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Andy Whiteside: So Greg are these again is this for the master image, or is this for persistent images or both.

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Greg groberson@getnerdio.com: Well, the RDP agent doesn't necessarily live in an image okay so you'll take your image and you'll deploy that and as that's deployed.

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Greg groberson@getnerdio.com: The one of the last steps in.

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Greg groberson@getnerdio.com: In joining the virtual machine to your add environment is to install and register that agent, and so you know it, because it's got a specific token association.

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Greg groberson@getnerdio.com: You don't install it until the very last minute, so it's really on the persistent, I guess, maybe you could say persistent desktops or you know the deployed the EMS.

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Andy Whiteside: yeah okay interesting.

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Andy Whiteside: Is it still a situation where Microsoft has this coming out and public preview but it's still not as capable as what nerdy oh does or does it replace what nerdy oh did.

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Greg groberson@getnerdio.com: This gives nerdy to additional capability right so nerdy was never able to effectively define the timeframe.

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Greg groberson@getnerdio.com: For the agent update, but we always saw it updating when they got added the whole school, so this enhances kind of our stopgap measure, where we don't have to do the stopgap measure anymore.

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Greg groberson@getnerdio.com: Providing a faster deployment and then we can just rely on this maintenance scheduled window that you define and in which, by the way, you can set both of those actually within or do as well yeah.

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Andy Whiteside: And I think that's good for our listeners right now I know i've kind of harped on a little bit, but as Microsoft continues to evolve, it only means more additional capabilities for partners like know to.

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Andy Whiteside: To to turn around and solve real world challenges that we don't even know we don't know a.

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Greg groberson@getnerdio.com: good way of putting it yes.

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Andy Whiteside: mo in any experience with this particular topic and have a comment on why this matters.

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Moin Khan: I know why it matters, but I was always wondering that why this feature is not available, and why Microsoft is not thinking about it.

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Moin Khan: Because this is one thing that if we talk about our citrix days, this has to this has to be one of the most important feature so i'm i'm glad to see that finally, it has been added.

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Moin Khan: I understand the importance and I feel that it was high time that they added the feature.

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Greg groberson@getnerdio.com: It provides a lot more predictability of your host the available available availability for the users right, because if there's not a user on it may just decided that they didn't now it's not an unavailable to you until after the update is completed so.

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Greg groberson@getnerdio.com: it's a very positive edition that's for sure.

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Andy Whiteside: Okay, so the next one here is RDP sort path for public networks now in public preview I feel like I should know what this is but i'm drawing a blank Greg what is already P short path and why does this matter.

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Greg groberson@getnerdio.com: So there's RDP short path for public and there's RDP short path for private.

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Greg groberson@getnerdio.com: it's effectively utilizing UDP to an extent within a rapper to bypass the add.

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Greg groberson@getnerdio.com: Infrastructure.

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Greg groberson@getnerdio.com: On video.

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Greg groberson@getnerdio.com: Is the way I understand it, so it will help speed up any of those video lags that you have.

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Greg groberson@getnerdio.com: And they previously had it.

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Greg groberson@getnerdio.com: For.

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Greg groberson@getnerdio.com: Private networks and now they've.

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Greg groberson@getnerdio.com: added that same feature.

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Greg groberson@getnerdio.com: from public Internet.

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Andy Whiteside: Okay.

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Andy Whiteside: And that just goes back to you know, one of the challenges from Microsoft has all the.

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Andy Whiteside: Management components that they're playing catch up on but investing in and then people like nerdy or continuing to make improvements on.

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Andy Whiteside: And then there's the user experience stuff that you know the older RDP didn't have in it.

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Andy Whiteside: And now that they're again in it to win it, they want to make sure that user experience stuff, and this is just another example where they're investing in and making that user experience.

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Andy Whiteside: Both from a routing and Protocol specific world on par with the other presentation protocols out there.

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Greg groberson@getnerdio.com: I would expect to see more coming from an RDP perspective in the future, just because you have.

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Greg groberson@getnerdio.com: Much better performance in all honesty, from the citrix client perspective so.

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Greg groberson@getnerdio.com: I look forward to seeing you know feature additions or changes to RDP moving forward for those reasons as well.

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Andy Whiteside: And I would highlight that Microsoft is you know they're okay with you, using other third party stuff to make it work they want those as your workloads but at the same time, they want to make it where your total cost of ownership doesn't have to include.

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Andy Whiteside: Large expensive third parties, and maybe a nerdy oh comes in for the management layer, but then Microsoft is good enough for that user experience but they know that user experiences that and security are paramount things that have to be handled.

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Greg groberson@getnerdio.com: very, very much their big picture microsoft's a big picture kind of organization from a feature perspective in your right.

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Greg groberson@getnerdio.com: they're not going to be the end all be all for everyone that they'll Have a nice set of features for the mass majority of customers and then leaves room for partners like nerdy to integrate and others to to come out with additional enhancements to those capabilities.

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Andy Whiteside: I mean think think about this way Greg there's a percentage of people that we interact with people that listen this podcast that remember Steve bomber and the old Microsoft days of we're going to beat everybody at everything.

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Andy Whiteside: there's a whole new generation that have no idea that Microsoft used to be the 800 pound gorilla and now they really are just this seen as partner with everyone organizations crazy thing about.

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Greg groberson@getnerdio.com: It is it's funny you bring up bomber I read an article while back you know what's funny is like or dislike bomber bomber is the reason there are as your data centers.

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Greg groberson@getnerdio.com: yeah he went out and before he loved was purchasing up data centers for vision and then satya nadella.

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Greg groberson@getnerdio.com: ran with it yeah.

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Andy Whiteside: it's not easy being king and he was getting the embrace being King since that's part of it, but.

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Andy Whiteside: Somebody has to make tough decisions and sometimes they work out perfectly and sometimes they work out horribly and sometimes they work out perfectly because the next guy comes in and sees the bigger vision.

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Andy Whiteside: um no an RDP sore path user experience any comments on this one.

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Moin Khan: i'm still scratching my head thinking what what does, I know what it means, but where Microsoft is going with this.

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Moin Khan: Is this more on coming up with their.

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Moin Khan: Proactive monitoring side of the business where they are trying to see if they can build at one point.

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Moin Khan: Monitoring or management or this gets integrated with us COM are those kind of world, but at the same time, I feel that.

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Moin Khan: This move is more to.

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Moin Khan: bump up the offloading capabilities for Microsoft teams and I see more cons then pros on this, and maybe I need to understand more why this is done, but, for me, I still feel that I see more more issues with this, then, then the proper than the benefit of.

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Moin Khan: benefit of this functionality that they're releasing hmm.

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Andy Whiteside: Well tight timeline tell right.

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Moin Khan: yeah, especially because, once you if you if you have this functionality, you cannot control this This is something that that is by default right Greg.

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Greg groberson@getnerdio.com: it's either on or off.

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yeah.

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Moin Khan: And then the office that is available only in the RDP client.

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Andy Whiteside: Well, and let's go to that okay so guys there's the there's the agent, which is in the virtual machine and the host virtual machine.

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Andy Whiteside: And then there's the client, which is the tool you use to access to this next one talks about as your virtual desktop having now a web client, I assume that means html5 but sorry.

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Greg groberson@getnerdio.com: So yeah it's interesting that they finally brought that out, so any i'm not sure I think you're aware, I used to work at Microsoft.

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Greg groberson@getnerdio.com: little over a year ago for three three and a half years and back then.

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Greg groberson@getnerdio.com: We knew about this URL so rich the original URL for RDP over the html5 web add now was already web.web.microsoft.com slash are slash web client.

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Greg groberson@getnerdio.com: And the only thing they changed.

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Greg groberson@getnerdio.com: or officially announced, I should say, because we had this last year it's now client dot delete ed.microsoft.com slash forward slash web client so we're not.

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Greg groberson@getnerdio.com: You might see an additional update to that URL because it still has wd in it.

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Greg groberson@getnerdio.com: So they may decide to change it to.

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Greg groberson@getnerdio.com: Add but.

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Greg groberson@getnerdio.com: it's not here another it's just a new it's just a new URL doesn't really provide you any new specific features.

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Andy Whiteside: You think it wasn't ready for prime time at that point and they've fixed it now change the URL or just something they were kind of holding back on.

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Greg groberson@getnerdio.com: Well, I think it's just a general evolution of their product right, I mean we started out as web and now it's a.

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Greg groberson@getnerdio.com: granted.

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Greg groberson@getnerdio.com: And the arm version of web was out before they renamed renamed it to arm so it's just a progression of what you're doing but.

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Greg groberson@getnerdio.com: I suspect there might be at least one more changes coming.

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Moin Khan: To me it sounds more like a marketing.

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Greg groberson@getnerdio.com: it's possible.

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Moin Khan: yeah do you do for technical update and one marketing update, so this is more of a marketing update.

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Andy Whiteside: When that's okay too right, I mean it's their choice when they want to come to market with something and make a big deal out of having something they were missing and.

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Andy Whiteside: You know, if you like, look i'm we're looking at this updates thing right now we're in April 2022 1234 updates came out in April, if I go back to April of last year, those probably 25 came out in April.

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Andy Whiteside: You know it's in the it's the snowball is getting bigger but it's harder to roll you know when they decide to make something publicly available or even preview sometimes it might be the marketing guys to decide when it's going to be.

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Andy Whiteside: hey um that's April 2020 excuse me 2022 April 2020 to add updates.

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Andy Whiteside: Greg any of those things, but I will get to the end will bring up nor do as it relates to May in April let's go to may 2022 well, let me go back one time April 2022 anything that happened there that they didn't post here that we would want to bring up.

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Greg groberson@getnerdio.com: Not that i'm aware of okay.

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Andy Whiteside: yeah no worries.

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Andy Whiteside: Okay, it may 2022 background effects with teams on as your virtual desktop now generally available, I mean that's just another user friendly type thing that was turned off for resource savings earlier is that true or not.

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Greg groberson@getnerdio.com: i'm not sure I don't in all honesty I don't keep up with some of the individual applications like teams, other than you know from a performance perspective I wasn't aware of that, but.

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Greg groberson@getnerdio.com: If it helps with performance on teams even you know even more welcome.

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Andy Whiteside: Well, I can tell you, as a you know group that does a lot of citrix and vmware work, you know some of the features were missing in the the teams that you could do inside a virtual desktop.

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Andy Whiteside: Those of now showed up backgrounds, at one point you couldn't turn on.

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Andy Whiteside: i'm not really sure, the reason I think his performance moni, what do you think, why do, why do those things, why do all the native things not just come from day one, when you're doing teams meetings of types in in virtual desktops.

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Moin Khan: Definitely, I believe this is more of a.

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Moin Khan: Performance related.

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Moin Khan: They were holding back again prior to pandemic.

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Moin Khan: Teams was more land based.

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Moin Khan: People were doing things the way they want with the pandemic, now we are in two different world altogether, everyone is using it teams.

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Moin Khan: took a while to catch up with all the demand So this was held back for a performance related.

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Moin Khan: To avoid any performance challenges and now, as we know that things have been ramped up and now people have embraced this pandemic and they understand they have their networking and other things, has.

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Moin Khan: is being updated.

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Moin Khan: So this this definitely is a time to release these things that they were holding on holding back on.

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Moin Khan: Right.

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Andy Whiteside: You know I I tell people all the time that what we do in the world of remote protocol and presenting as we take what used to go from the graphics card or system board or whatever.

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Andy Whiteside: To the monitor we're now doing that over hundreds, if not thousand miles.

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Andy Whiteside: mouse clicks keyboard strokes, you know the the fact that this all millions of lines of code just to make something show up on your screen over remotes sessions pretty amazing that any of it works much less optimizations that are there.

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Andy Whiteside: i'm OK next one here is multi window and call me with teams, I think we're going to be on a lot of teams conversations here call me with teams feature now generally available again sounds like just teams was a little neutered before and now it's getting more of its basic features allowed.

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Greg groberson@getnerdio.com: yeah that's a great feature that the ability to move it from your PC to your phone, or vice versa, I do, that all the time it's nice to see that that features in there now yeah.

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Andy Whiteside: yeah I have to do all the time, where I need that you know the even over UDP the networks just aren't strong enough to carry a conversation, and I just hit the button tell it a call me.

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Andy Whiteside: mo and any any comments on this one sees a very basic thing that we would want to have in a virtual desktop running teams.

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Moin Khan: Yes, definitely I think this this was much needed feature.

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Moin Khan: Teams for webex Cisco had this long time ago, and this was one reason people would still stay with Cisco.

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Moin Khan: Cisco webex teams vs Microsoft teams.

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Moin Khan: Now, finally, they have added this feature.

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Andy Whiteside: He goes I got a question we talked about you know timing and marketing and maybe performance, how much of this do you think had to do with the ability to make features like this multi user multi session.

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Andy Whiteside: Either capable or supportive.

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Greg groberson@getnerdio.com: I think it's a big piece, because in zoom and everybody else is kind of you know beat Microsoft teams up on some of these features, so I need a long time coming, I think they're just still a little behind the curve on it, but they're slowly catching up.

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Andy Whiteside: I mean we're using zoom right now to record this webinar and every time every once awhile jump out there and I got logmein going on the other, screen now go go to products.

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Andy Whiteside: And I remember how good those products were and how bad teams was teams is called up at the same time, the necessity, out of the pandemic.

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Andy Whiteside: made us all just start to love and appreciate the integration with teams and everything else, and I think it's kind of a perfect storm of helping it come to market stronger and faster.

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You can.

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Greg groberson@getnerdio.com: most definitely.

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Andy Whiteside: And if you're going to use virtual desktops you kind of have to use teams, if you want it to be 100% supportable the other players are always playing catch up in that world which is more than the business cloud side of things.

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Greg groberson@getnerdio.com: Is it is zoom even supported on DVD at this point.

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Andy Whiteside: I don't know I don't I don't know if that's it well, I can't imagine microsoft's been a lot of effort into it and I don't know.

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Andy Whiteside: I don't know, since the the ground swell is big enough to tear at this point, but they better start thinking about it.

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Andy Whiteside: Well, I will highlight real quick players like I gel whether it's webex or zoom or even teams they're offloading some of that stuff and if it's not happening natively from a vd they're.

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Andy Whiteside: enabling the client to to work in such a way that it's all floating it on the endpoints the users in point screen whether whether it's happening in the virtual desktop or not.

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All right.

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Andy Whiteside: All right, i'm really excited to talk about this next one it's Japan metadata service in public preview.

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Andy Whiteside: Great what do I have to say about that.

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Greg groberson@getnerdio.com: I say it's about time.

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Andy Whiteside: You joking.

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Greg groberson@getnerdio.com: No i'm dead serious.

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Greg groberson@getnerdio.com: Because metadata so what they're talking about if i'm not mistaken, is the workspace workspace metadata and for the longest time it was always a region within the US.

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Greg groberson@getnerdio.com: A little over a year ago they open it up to the European market to store the metadata for your works workspaces there as well, this just gives.

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Greg groberson@getnerdio.com: Add additional resiliency with having metadata on that side of the planet on on Asia PAC side with you know or a region closer than the US or Europe.

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Greg groberson@getnerdio.com: To get that you know metadata out there.

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Andy Whiteside: So it's a little bit about performance and regional originality locality.

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Andy Whiteside: And I guess, to some degree people's concerns around intellectual property we're just talking about the the metadata here, but I guess, to some degree, even that counts, if people are worried about their data protection laws.

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Greg groberson@getnerdio.com: It knows, to an extent, I mean, so the metadata that's being stored as information about the workspace the host schools.

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Greg groberson@getnerdio.com: Effectively kind of the pod that it's on it gives routing information and if they have to continue to come back long distances to gain to get that that means user experiences is degrading a little bit, so I think it's a great great addition.

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Andy Whiteside: She said, Europe.

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Andy Whiteside: You said Asia PAC and, of course, the US.

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Greg groberson@getnerdio.com: Japan US and Europe as far as I know, right now.

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Okay.

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Andy Whiteside: No one has heard of the Canadian so about all this.

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Moin Khan: So, within within Microsoft, there is always a running joke.

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Moin Khan: That Microsoft does not think anyone outside of us any feature functionality anything that is done and release that is done with the US in mind, and then they start to advertise market so that until they realize that.

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Moin Khan: There are, there are other other countries in this continent, and they need their own.

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Moin Khan: biggest thing is a service well if you're storing all the metadata in a central.

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Moin Khan: repository and the server in us and someone is trying to access from other places, definitely they will see the performance ahead and.

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Moin Khan: i'll give you example of one of the projects that I was delivering when I was working with Microsoft they launched this project mahalo which was nothing more than remote APP.

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Moin Khan: feature remote APP that they're released later as promote our functionality product team said, we are going to have any customer who wants to bring in hundred application into azure will do it for free.

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Moin Khan: They had one customer in Saudi who said okay we'll bring 200 Apps.

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Moin Khan: Know agile, four days in us they bring in application in Saudi with the backend sitting there.

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Moin Khan: All their front end in us over think about the performance things about how this thing would have gone that's the exact same thing that I can see with the with the Japanese men ended up trying to have a part there.

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Moin Khan: you're you need to bring you have to have this a local or regional based and with Japan, being a region that that brings in a lot of revenue that's had to be done no questions yeah.

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Andy Whiteside: Well, and that's to say right, but because of the because of lots of reasons.

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Andy Whiteside: Policy politics, but, most importantly, the speed of light this planet got really small in the last decade.

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Andy Whiteside: But you still need data local because milliseconds matter.

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Andy Whiteside: Did I lose you guys.

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nope.

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Andy Whiteside: All right, and last one fs logics.

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Andy Whiteside: Hot fix so fs logics is the user profile piece container portion that Microsoft invested in.

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Andy Whiteside: Oh, I don't know, five years ago now ish which really makes a lot of this doable especially things like cash mother with Microsoft outlook.

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Andy Whiteside: Apparently there was a hot fix that came out or related to the January of this year, offering probably not a lot to say about this, but Greg Mon either one of you guys have comments on fs logics in general are the specific hot fix.

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Greg groberson@getnerdio.com: Oh.

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Moin Khan: Sorry go ahead.

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Greg groberson@getnerdio.com: yeah not really I mean it's it's nice to see after all these years of them having purchased fs logics.

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Greg groberson@getnerdio.com: To come out and address some bug issues not quite i'm not surprised that we're not seeing any new features, because I think they purchased fs logics to do what fs logics does and other than maintaining it and it doesn't surprise me, but i'm glad today at least put up a hot fix.

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Andy Whiteside: It we've had many, many customers who would have failed using old profile technologies or I call them legacy, but they still play a role.

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Andy Whiteside: But this basic containerization for certain things is kind of a no brainer and I think I think you're right, I think, Microsoft could do more with it at the same time.

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Andy Whiteside: Maintaining what it currently does is is a must for a lot of our customers in the AV world in order to have a shot at being successful mo and you are going to comment as well.

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Moin Khan: No, I was going to just agree with Greg that i'm really surprised that Microsoft has not done anything other than just maintaining and keeping the product as it is and fixing the bugs.

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Moin Khan: I was hoping that there are many, many, many features.

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Moin Khan: enhancement update that been submitted that very soon they will start releasing some of those feature updates but seems like they just want to keep this going until they are ready to start updating this product.

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Greg groberson@getnerdio.com: yeah I mean it would be super nice to see Microsoft come out with one of the most requested items I hear about is, it would be nice to see Microsoft come out with a unified front on add an fs logics.

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Greg groberson@getnerdio.com: To provide a true.

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Greg groberson@getnerdio.com: redundant.

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Greg groberson@getnerdio.com: You know configuration with fs logics, for you know either a hot hot or a hot cold kind of configuration right, I mean.

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Greg groberson@getnerdio.com: there's ways, you can do it now, but it's not super grateful it'd be nice to see an enhancement to to have that added in moving forward so.

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Andy Whiteside: Greg is that just for resiliency purposes that while you're saying, then.

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Greg groberson@getnerdio.com: To an extent yeah I mean we have a lot of customers that are wanting to have.

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Greg groberson@getnerdio.com: You know.

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Greg groberson@getnerdio.com: Dr location like east coast West Coast right.

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and

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Greg groberson@getnerdio.com: Nor do can can provide that.

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Greg groberson@getnerdio.com: Through fs logics cloud cash, but we still rely upon.

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Greg groberson@getnerdio.com: As your virtual desktop to load balance between the two sites which ends up you know you still have your profiles in one location.

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Greg groberson@getnerdio.com: or you're doing you know some trickery on the back side to keep them synchronized but you know which cloud cash can do, that the only downside is it introduces a fair amount of latency because half of the users get redirected away from their home location, the other half doesn't.

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Greg groberson@getnerdio.com: it'd be nice to have you know, a flip of the switch within fs logics or add this as I, you know movies uh yeah we're replicating the storage for the profiles to this other region and no flip a switch to change the metadata and redirection.

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Greg groberson@getnerdio.com: On a Dr site I don't know if they'll ever get to that point, because you know, in the conversations i've had with Microsoft and some of their upper level.

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Greg groberson@getnerdio.com: technologists others.

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Greg groberson@getnerdio.com: In all honesty, it's if there is a failure.

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Greg groberson@getnerdio.com: From an mvp perspective it's not a huge deal because you should just have your image and redeploy your image that doesn't address any of the profiles, which would be nice to have included in that.

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Andy Whiteside: Greg the legs you're talking about is it only during the Dr disaster moment, or is it all the time, depending on where you land at that moment and log into.

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Greg groberson@getnerdio.com: It it's constant it's every single time right So if you set Dr up with Maria we give you that option, as I said that you're not getting anywhere else, but because, as our load balances 50% from side to side.

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Greg groberson@getnerdio.com: Then those users let's say that we're going to East us.

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Greg groberson@getnerdio.com: may now be going to South central us.

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Greg groberson@getnerdio.com: And so it's going to introduce a little bit of latency not only for that user, but as well the latency in in working with cloud kak kokesh excuse me.

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Andy Whiteside: And Greg there that's like during login, yes, but worse when you're you know surfing your inbox and you're relying on outlook cash things that were lightning quick on a local computer running ssd with a multi core processor now have delay and all of a sudden, you have unhappy users.

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Andy Whiteside: Right don't remember the old days when that was slow, but now it's not slow local now the sentence slogan and they're going to revolt on us.

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Greg groberson@getnerdio.com: And we do have customers utilizing that configuration today it's just not a hugely popular just because of the of that reason yeah.

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Andy Whiteside: quick question on that if you use different technology, like the net APP that you can buy within azure can you solve that problem yourself.

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Greg groberson@getnerdio.com: i'm thinking about that I, you can on a much better from a much better perspective, yes, so with as your network follows you can.

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Greg groberson@getnerdio.com: replicate.

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Greg groberson@getnerdio.com: Your profiles right and as long as you have your profiles replicated and.

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Greg groberson@getnerdio.com: Your original master image which you know you can put it on the same volume as a backup and have it replicated to the other side with as your net APP files, the downside, as your net up files, is unfortunately for most customers is a cost yeah.

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Andy Whiteside: yeah and spending money on something has been solved like profiles is hard to justify that net new spin on an old problem that's been fixed already.

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Right.

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Andy Whiteside: hey mo in um yeah I don't think I think we've covered that one so guys I think that's it for what we have got for April and May of 2020 Greg.

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Andy Whiteside: Tell us what videos done in that same time period as it relates to these things, or any other big announcements that you guys have done that kind of takes it to the next level.

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Greg groberson@getnerdio.com: yeah so we got a few updates so or latest primary release was done oh three or four weeks ago version four dot one dot one.

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Greg groberson@getnerdio.com: brings in complete support from an audio perspective for as your.

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Greg groberson@getnerdio.com: As your stack HC I.

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Andy Whiteside: wanna I want to ask about that one.

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Greg groberson@getnerdio.com: Do.

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Greg groberson@getnerdio.com: Today Andy real quick just do a Google search or nerdy oh release notes.

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Andy Whiteside: i'm trying to use being we're on a Microsoft podcast.

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Greg groberson@getnerdio.com: Google works better.

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Andy Whiteside: So what does.

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Andy Whiteside: This work.

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Greg groberson@getnerdio.com: Now let's do it just.

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Greg groberson@getnerdio.com: click on the release notes right below it.

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I guess.

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Greg groberson@getnerdio.com: See right right up in the Center says release notes.

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Andy Whiteside: got it.

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Greg groberson@getnerdio.com: There you go and release notes, one more time.

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Greg groberson@getnerdio.com: There we go.

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Andy Whiteside: Alright, so first tell listeners what as your stack is what as your stack he is and then talk about what this brings to that story.

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Greg groberson@getnerdio.com: So, as your stack age size effectively as you're in a box on your local infrastructure.

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Greg groberson@getnerdio.com: Okay, so.

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Greg groberson@getnerdio.com: You can have an azure rack with external storage.

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Greg groberson@getnerdio.com: At your local facility think of it.

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Greg groberson@getnerdio.com: Think of it as an oil rig right, so if you're out on an oil rig.

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Greg groberson@getnerdio.com: And you need some of these compute processing capabilities.

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Greg groberson@getnerdio.com: Doing that over satellite connection is not that great.

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Greg groberson@getnerdio.com: So with azure stack X API you can have that, as your infrastructure and operating system of azure.

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Greg groberson@getnerdio.com: locally and so outside of that you still have.

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Greg groberson@getnerdio.com: A contractual obligation to Microsoft, for you know effectively the agile s right.

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Greg groberson@getnerdio.com: But you can purchase your own hardware and manage it that way.

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Andy Whiteside: And Greg, how do you pay for so you purchase your own hardware you contract, we agree to tie it into Microsoft azure how did they, how do you pay for the the Microsoft piece of that as per core what's what's the story.

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Greg groberson@getnerdio.com: i'm not real sure exactly what it is, I know it's a version of what they currently have at a reduced rate.

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Andy Whiteside: moment I know you and Trevor I think i've been working on a deal or maybe you're not involved in it, but what what is the, how do you pay for azure stack.

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Moin Khan: I am not to involved and I, at this time.

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Moin Khan: I don't know much, how do we pay for it.

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Andy Whiteside: So I think I was involved in conversations with Lenovo on this topic, I think it's per core I think you pay X amount of hundreds of dollars per core.

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Andy Whiteside: In order to do this and i'm not sure if there's an additional fee on top of that or not, I think I think I think that's how it goes i'll find out for the next.

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Andy Whiteside: For the next conversation and I may even call the guy right now, while we're having this conversation But OK so Greg as your stack H ci is basically taking that as your stack concept, and specifically supporting it for hyper converged infrastructure for add and therefore Nordea.

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Greg groberson@getnerdio.com: Well, it includes add support so as your stacks been around for a while I just now started just for add and so therefore we've added it to our product set.

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Andy Whiteside: And, before I did things like a databases and maybe other things, and now it's specifically does virtual desktops which.

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Andy Whiteside: is one of those top tier workloads that needs to be local sometimes like you were saying on the oil rig it's okay to phone back across the satellite if you have to but you'd much rather hit a local if you if it was up and running.

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Greg groberson@getnerdio.com: Absolutely absolutely I mean azure stack doesn't support all of the capabilities of azure but the vast majority of them.

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Andy Whiteside: Okay, well, it looks like based on this you guys have brought that into your product and the ability to deploy and manage if, as your stack he is in the mix is it's just a matter of hidden hidden the site now right.

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Greg groberson@getnerdio.com: yeah it's just the API stack is just another region within.

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Greg groberson@getnerdio.com: With an azure that you as a customer would say others wouldn't but you would yeah okay cool.

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Andy Whiteside: yeah as your API limit booster was that me.

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Greg groberson@getnerdio.com: So that's a that's going to be a super helpful feature within their do so for those larger customers.

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Greg groberson@getnerdio.com: That have a fair amount of virtual machines or a lot of auto scaling going on, or a lot of anything going on in the environment.

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Greg groberson@getnerdio.com: As your has a limit of 12,000 roughly 12,000 API calls an hour.

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Greg groberson@getnerdio.com: And because we do everything the graph API you can imagine.

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Greg groberson@getnerdio.com: On a four or five 600 vm environment, you could run out pretty quick.

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Greg groberson@getnerdio.com: Of API calls.

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Greg groberson@getnerdio.com: So what Nordea has done.

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Greg groberson@getnerdio.com: is added the ability to have more than one.

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Greg groberson@getnerdio.com: Enterprise application.

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Greg groberson@getnerdio.com: And so we increase your API limit exponentially, you know, every time you add a.

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Greg groberson@getnerdio.com: Enterprise APP you had another 12,000 an hour.

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Greg groberson@getnerdio.com: So for those in So what we do is we round Robin through those enterprise Apps registered Apps.

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Greg groberson@getnerdio.com: To increase the overall API call capability.

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Andy Whiteside: A great we got a problem i'm looking through here at this read me.

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Andy Whiteside: we're gonna run out of time i'll tell you what i'd like to do.

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Greg groberson@getnerdio.com: When.

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Greg groberson@getnerdio.com: I can hit some of these some of these are just going to be pretty small, some of them are going to be.

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Greg groberson@getnerdio.com: You know bigger I think those.

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Andy Whiteside: don't do that let's let's add another session for next week and it'll be like will add it will, it will be all about Nordea will cover every single one of these.

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All right.

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Andy Whiteside: Yes, I don't want to skip any this is really good stuff this is this is stuff that's going to make a DVD more viable.

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Andy Whiteside: and

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Andy Whiteside: Well, I don't know i'm sorry i'm sorry tons of stuff on this, but it goes over multiple versions there's.

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Oh.

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Greg groberson@getnerdio.com: yeah we're just talking four dot one.

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Andy Whiteside: Okay i'm sorry i'm sorry alright so let's get the next one, then.

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Andy Whiteside: I don't want to diminish what you guys are doing but there's a whole page of must be 1000 books must be 300 updates or plus that on this page, but the next one, these are all in for one right so next one is as your dedicated host.

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Greg groberson@getnerdio.com: Right so you've always had the ability to dedicate specific host with an azure for quite some time now we're just adding that capability, if you wanted.

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Greg groberson@getnerdio.com: A little more security and have it run on a specific virtual machine, we support the dedicated host option now as well next is our last user login times just a informative.

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Greg groberson@getnerdio.com: Note within.

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Greg groberson@getnerdio.com: The host falls indicating you know when the last time a user had logged in.

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Greg groberson@getnerdio.com: The next one is the add agent schedule updates we've already talked about that a little bit so add now supports.

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Greg groberson@getnerdio.com: To maintenance windows and we've included that capability within our product, so you can set it and integrate it with your standard process that you have with Nordea.

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Greg groberson@getnerdio.com: Excluding.

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Andy Whiteside: that's that's a that's a metric that this world of virtual desktop computing has had for a long time, and knowing that information around the last user is paramount gotta have it.

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Greg groberson@getnerdio.com: Oh yes, oh yes.

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Greg groberson@getnerdio.com: The next one is going to be excluding host from auto scale on a manual start and stop it's just new feature capability to limit the.

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Greg groberson@getnerdio.com: auto scale from shutting down a virtual machine, so you can utilize that, in conjunction with the scheduled updates as well.

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Greg groberson@getnerdio.com: And then, additionally, excluding multiple hosts from auto scale, so all of that kind of plays in together so that you can bring up the vm.

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Greg groberson@getnerdio.com: Excluded from auto scale to match your.

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Greg groberson@getnerdio.com: RDP update window and get that taken care of efficiently as possible.

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Greg groberson@getnerdio.com: Next option is as your files default share level permissions, this is an interesting one, this is not one that very, very many people even know about doing and it's not one that you typically would do to begin with, however.

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Greg groberson@getnerdio.com: When you have these customers with commercial and government tenants and azure.

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Greg groberson@getnerdio.com: Your identities live in one of the tenants so as an example, if you're looking to do a split configuration your identities live in commercial but you want to deploy resources in government.

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Greg groberson@getnerdio.com: We can certainly do that, but it poses a new question or a new issue as to how do you authenticate users from.

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Greg groberson@getnerdio.com: One tenant onto an SMB share and another tenant.

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Greg groberson@getnerdio.com: Technically, you can't do that because those users aren't replicated over so this gives us an option to effectively add share level contributor or elevated owner or even reader as an authenticated user.

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Greg groberson@getnerdio.com: Rather than.

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Greg groberson@getnerdio.com: A full ad authentication, meaning that user is authenticated when they come into add.

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Greg groberson@getnerdio.com: In with that option that's all you need to get access to that storage or at least mount that storage right so that's just share level access, then you have additional controls.

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Greg groberson@getnerdio.com: below the share level within dfs permissions right so.

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Greg groberson@getnerdio.com: We were having to do this manually for the last number of years.

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Greg groberson@getnerdio.com: Now we can do it automated.

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yeah.

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Andy Whiteside: hey i'm very I noticed you're skipping over some of the ones that were part of the Microsoft updates that you guys have included enhancements I think you covered those along the way.

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Andy Whiteside: you've got four or five more on here I I brought Trevor men cell and Trevor is a director of our managed services and hosting practice he's the one that was working with azure stack hdi Trevor what.

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Andy Whiteside: Welcome to the podcast.

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Andy Whiteside: Surprise um we were talking about azure stack hdi little while ago, and we weren't sure how you pay for it, I knew, you had been talking to people about it, how does the customer pay for azure stack hdi under the program yeah so.

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Andy Whiteside: it's been through a few different revisions, but it used to be a lot more complicated.

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Andy Whiteside: But I just recently just was going through through an opportunity and kind of got an update on it and it's it's been simplified greatly so essentially all you have to do is.

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Andy Whiteside: Your basic you haven't have a subscription that you license each physical core that you have it's like $10 a core something like that per month per month and that's it it's that it's that simple.

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Andy Whiteside: So we am pretty you know fairly affordable so so hair to other options so what's the catch is this simply a world where Microsoft trying to enable a pathway into azure cloud and so they're making it very cost effective and just a file to do as your on Prem.

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Andy Whiteside: I think, so I think it yeah it's just it's an on ramp and I think they would have done that made it easier earlier, I think it would have probably create a lot more more business forum earlier right.

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Greg groberson@getnerdio.com: Now quick quick question for you are, you still limited to the Microsoft partners for the azure stack hardware like Lenovo HP Dell.

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Andy Whiteside: I believe I believe there yeah yeah they had to be certified, so I can't imagine a world where Microsoft would turn their back on those guys and tell them that you could just go pick up whatever you wanted um I think that's kind of a.

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Andy Whiteside: kind of a bonus or benefit they're going to make sure they keep in play for those guys, I have to assume you guys might disagree.

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Greg groberson@getnerdio.com: yeah and it's and that's, and the reason I asked that question is for a lot of customers that i've talked to over the years.

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Greg groberson@getnerdio.com: That.

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Greg groberson@getnerdio.com: The cost of purchasing that equipment can be fairly expensive.

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Greg groberson@getnerdio.com: So that also kind of reduces the popularity of it, to an extent it's really meant for those customers that will fully see the value of having it on premise.

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Andy Whiteside: yeah I mean like just the the customer that we were working with, and then it was that they're kind of a situation where their their end goal was.

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Andy Whiteside: Was azure that's where they wanted to eventually be but they they had some applications that require them to be on Prem for some period of time, so.

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Andy Whiteside: And so they were really comparing it against like a new tannic you know, a three node new tannic cluster or you know that could be a you know vmware cluster as well, and I think if you look at it, if you compare those two options.

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Greg groberson@getnerdio.com: it's cheaper.

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Andy Whiteside: yeah yeah now obviously there's always some way to do it cheaper but.

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Andy Whiteside: Right talking about like enterprise enterprise at least close close to enterprise, you know level stuff.

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yep.

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Andy Whiteside: Well Trevor thanks for joining and jump in answering that question.

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Andy Whiteside: Greg you got a whole list of things here was there anything else that was something that you really wanted to bring up on the audio side that you guys have brought forward with for that one.

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Greg groberson@getnerdio.com: No, I think we've covered the major things that are super big for four dot one the last couple of things are some customizations on the interface.

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Greg groberson@getnerdio.com: and highlighting fixed failed host.

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Greg groberson@getnerdio.com: Nothing super major just.

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Greg groberson@getnerdio.com: Some additional convenience options yeah.

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Andy Whiteside: Well, great I appreciate you jumping on, as always, once a month and doing this or once a month or so and.

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Andy Whiteside: Talking about what microsoft's up to and then throwing in additionally what nerdy goes up to mow and did you have any additional questions or comments around this topic these topics are for Greg specifically.

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Moin Khan: No, this is this is great, I think one thing that.

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Moin Khan: Nobody was doing really great to to to make a really shine that's what I would say, a vd is good, but not he was making it shine and I think one thing that does INTEGRA and audio.

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Moin Khan: and add, we can do is build some kind of plug in for service Now I know micro service now released Microsoft remote PC.

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Moin Khan: That can be discovered on service now, but I feel that there is much more that we can do to add more value on true digital adoption and service, now is the angle that, if we add to this, this is going to take it to a next level.

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Greg groberson@getnerdio.com: I would agree with that wholeheartedly Mon i've had.

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Greg groberson@getnerdio.com: Several dozen customers request some better integration with service now for that very reason.

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Andy Whiteside: So, probably not a ton of, we need to go into a lot of detail here if you're listening reached out to us, because that is where we're going as a company finding our partners and where they can.

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Andy Whiteside: help their customers solve challenges and then integrate with service now but Greg as soon as we stop the recording we're going to talk about that that's awesome.

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Andy Whiteside: Alright alright guys well appreciate you jumping on and we'll do it again next month thanks everyone.

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Moin Khan: Thanks guys.