AVD Monthly + Nerdio: April 2023 Updates

These sessions discuss the following topics, blogs, and support articles: What's new in Azure Virtual Desktop? as well as the latest Nerdio updates.

Azure Virtual Desktop updates on a regular basis. This article is where you'll find out about:

• The latest updates
• New features
• Improvements to existing features
• Bug fixes

This article is updated monthly. Make sure to check back here often to keep up with new updates.

Host: Andy Whiteside
Co-host: Moin Khan
Co-host: Rob Shaw

Transcript

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Andy Whiteside: Hello, everyone! Welcome to episode 21, I think it was Robert. Did I say? 21? Just say 22. I can't Remember, I think you said 2121 of avd monthly, and your host Andy White said Abd. Monthly plus nerdio. I've got the rob shawl with his Rob. It's been a while me and i'm so happy to have you back.

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Robb Shaw: Good to be back. Thanks for having me, Andy.

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Andy Whiteside: I think I think a lot of. I think the fact that you're back is because maybe your role is changed, and we've got you a little bit back in the Abd wheelhouse, or maybe it hadn't, and you're doing us a favor. But I know I ran into your team at Ideal disrupt, and there was a whole bunch of you guys, including Jamie Schmidt, who's

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Andy Whiteside: former P. Of ours that you know, knows this integral business, knows the challenges of

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you know Vdi on premises, Colo, and in the cloud.

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Andy Whiteside: and i'm just super happy to have you know people that I know know the space back helping us do this podcast.

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Robb Shaw: Glad to be here.

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Andy Whiteside: Well, tell me, is your role. What is your role as of now? I think the last time you did one with us was probably July of last year.

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Robb Shaw: Yeah. So Gbb: on the Avd and the Avs products.

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Robb Shaw: And then you have 2 jobs.

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Robb Shaw: Yeah, kind of yeah. Well, there for a while we were just kind of still moonlighting an Abd. And it was more the general azure population was supposed to step up and

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Robb Shaw: and do avd, but it's it's a complex thing anytime you're talking about, Vdi.

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Andy Whiteside: It's. You know. People have this idea that desktop and people who support desktop, You know that's entry level stuff.

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Andy Whiteside: Well guess what to do it right. It's not the smartest guy I ever worked with. It was the desktop support Guy. I had a fortune, 500 company I worked at. and you know he made the company run.

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Robb Shaw: Wow.

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Robb Shaw: Yeah, no, no doubt. I I think you you get folks that are do server virtualization in there.

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Robb Shaw: They're all good good with it. And still you. So you start talking about great let's talk about printers and profiles and user configuration. Yeah, I don't do that.

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Andy Whiteside: Yeah, You could argue that the server side the easier side, at least to some aspects definitely. So you don't have to deal with end users. You get to go live in a cave somewhere and not talk to end users that much, and that's where it really gets interesting.

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Robb Shaw: Yeah.

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Andy Whiteside: So we have moment con mo. It is our global CTO as in sega plus a couple of things right now. Mo: how's it going?

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Moin Khan: Going? Good.

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Andy Whiteside: So moan's role today is going to be to help us with the Avd conversation, add some color to it as well as to cover the Nerdio components, because his team has done a lot of the nerdier work for us in the past. So, Rob, let's

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Andy Whiteside: let's jump in and let's go over the Abd month monthly updates from let's say January of 2023. Well, we won't. Go back as far as September

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Andy Whiteside: but we'll go back to January. Let me share my screen here so January 23, 3. So first one that we have listed is watermarking for azure virtual desktops. Now, public

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Andy Whiteside: that matters.

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Robb Shaw: Yeah, yeah. Watermarking is something that was slated for a while. It's. I think it is Ga. Now, as we'll see as we roll forward. But you know watermarking something. You've seen Capability and Citrix for some time now, added to Avd, you know, to help secure the environment, be able to confirm.

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Robb Shaw: You know that the endpoint connection and the data stays, stays where it's supposed to be

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Andy Whiteside: pleasantly surprised every time I jump in and start looking at the updates to Abd and native Abd to see that Microsoft continues to pick up

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Andy Whiteside: pieces of the story that others, you know, are ahead on. But Microsoft certainly knock them out, you know, as they

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Andy Whiteside: as it evolves.

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Robb Shaw: Yeah, you know, I think that you know, we probably said, You know before that, you know, in the in the old days of you know, Rds terminal server.

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Robb Shaw: you know. Client updates and Rds improvements happened

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Robb Shaw: with OS releases, or back in the day when we had service backs. You know those those things happen then. Now you know, client updates can happen every couple of weeks, and features can drop a lot faster. And I think I think, customer expectation now that there's more people

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Robb Shaw: using native avd either native completely or they're leveraging other tools like like our friends at and Nerdia. You know they they they're pushing the envelope. They want to see these features that they had in in Citrix or Verizon, you know, in the past, and they want to bring them forward. So

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Robb Shaw: So yeah, I think the development team is a lot quicker to bring some of these these things out.

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Andy Whiteside: Yeah, it's a really big topic and something. I want to go to in into before we started going through the updates, but I got jumped right into it. We we're seeing this all the time. We're

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Andy Whiteside: Not only does it iterative development enable this to happen now it releases to happen like you just said, You know Microsoft clearly is after this desktop business in the cloud

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Andy Whiteside: much more than they were after the Rds business back in the data.

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Robb Shaw: Yeah, it's. It's definitely still, both a platform and a full solution, right. But you know, if you if you and and I guess you could say that with Rds on Prem, it was a full solution.

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Robb Shaw: But, my gosh! It was really a difficult thing and and a difficult piece. If you were going to try and deploy native Rds on Prem. I think native

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Robb Shaw: at Avd or Avd, with other tools definitely, you know, a a more reachable destination than it was in the past.

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Robb Shaw: Still, today it's still a great platform for our partners to improve upon Nerdiero Citrix, you know. Certainly, you know, help to propel that, you know exponentially. And we still see, I think, the majority of folks that are on prem. When they make that shift they're they're doing it with their partner.

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Robb Shaw: either with Citrix or Verizon or or they're leveraging nerd. And a lot of cases. Yeah.

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Andy Whiteside: So Mo: and do you have a take on

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Andy Whiteside: where we're at in terms of native avd being able to be a really consumable workload for the average customer.

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Moin Khan: Yeah, I think it is ramping up fairly quickly. Then I I anticipated

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Moin Khan: my initial expectation. Was that Microsoft stuff just like

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Moin Khan: in past. The they do give you those options, but they do not, you know. Wait, or go into extra mile on making it usable. So i'm. I'm a bit surprised that

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Moin Khan: Microsoft has invested in, and it is vested in making it usable and up slowly. The use cases which was at 1 point to medium size customer without getting into using a tool to to the management and removing your powerful limitation. It is very quickly ramping on to making it more

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Moin Khan: medium size customer user usable for meetings that customer as well.

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Andy Whiteside: Yeah. And we'll talk more about that when we talk about nerd here in a few minutes. But

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Andy Whiteside: it was. It's the the fun part is. You don't touch it for a month or 2, and then you look up, and these features have been added. The the the great yet scary part is there's so many problems to solve. That is, we got a long list of things to add, You know

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Andy Whiteside: you get them all done.

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Andy Whiteside: because the the you know, the the bar keeps moving. It keeps going up more use cases, more opportunities to solve problems and create partnerships and develop new ways to solve them.

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Andy Whiteside: Okay, number 2 on the list here is give or take away control for Mac OS teams on azure virtual desktop now generally available. Rob, what's that about?

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Robb Shaw: Yeah. So I think you know these all of these teams features, you know we think of teams as one thing, but it's it's it's it's really a collection of a lot of things right and and then with any feature that we have.

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Robb Shaw: that our client related. We always build them for windows first, right? So the windows client gets gets done first, and then we kind of work down the stack, you know. Usually Mac Mac is a second, and then we hit the Ios android space, and we're always doing stuff on the

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Robb Shaw: you know, on the on the web client as well, but in this case, you know.

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Robb Shaw: is further extrapolated from teams, because teams is a lot of different pieces and parts. you know. It's not just to say, oh, we support teams. Well, you know, you know we didn't have the ability to share screen in the past, and we brought that forward later.

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Robb Shaw: and in this case it's bringing that give or take control away in at

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Robb Shaw: in a team session, and you can see.

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Robb Shaw: and they kind of go hand in hand with being able to do window sharing while in a Vdi session. Right? So you know, from the beginning we've done teams. Gosh! You know, a few months after, maybe maybe 6 months after

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Robb Shaw: Avd or Wvd. Then went live.

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Robb Shaw: You know, we were really just basic functionality. And now you know, the ability to share windows inside of teams.

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Andy Whiteside: Yeah, okay. So that first one was about Mac OS, which is really, you got to think of Avd as this asynchronous solution where this back end component. And then there's endpoint component. You know the Avd client running on Mac OS, and then the ability to do features within that session. And so I think you kind of just covered both of those in that same.

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Robb Shaw: Yeah.

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Andy Whiteside: yeah.

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Robb Shaw: And we continue to see those those teams features drip through, and it's it's it's challenging on on our side, because those are those are really pushed to the teams team to do. Not so much the Avd team. So

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Robb Shaw: those they are delayed in some cases, you know, because of that. But there's a whole set of Microsoft office related technologies like teams like sharepoint like outlook that man. Those things are super important. If we're gonna have Abd adoption.

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Robb Shaw: Yeah. Yeah.

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Robb Shaw: And you know, keep in mind one of the key thing that I, it enabled these 2 features was the ability to

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Robb Shaw: take teams and redirect peer to peer right so without that peer to peer, take it out of the session, push it down to the endpoint, You know that had to happen happen before either of these these capabilities could be.

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Andy Whiteside: and I I was in a situation last week at the Microsoft guys, and I'm. Assuming he wasn't using avd at this moment. But he was he was able to use a

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Andy Whiteside: not a hologram. But what do you? What do you call it when you impersonate yourself with some type of cartoonish looking thing. Oh, those those avatars avatars. Yeah, he he did an avatar. I have to assume that's not available in avd yet.

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Robb Shaw: I think so. I think they're kind of creepy, but it's just me. It's a little weird. It's a little weird, hey, Mo and I so much want to come to you and ask you all these questions. But we had 3 months worth of avd and 300 to catch up on. I'll. I'll come to you when we get to the end of January, and just ask for any rounding out of what we talked about here.

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Andy Whiteside: and then, finally, this is an easy one to cover windows 7 in the support for avd is this windows? 7, the virtual desktop or windows? 7, the endpoint we're talking about here.

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Robb Shaw: Window 7, I think pretty much all of them right. So yeah, we had. We had a extended support. That was kind of still continuing. And I think this is the end of that.

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Andy Whiteside: Yeah, calls out your clients. Okay, Moen, these are the January 23 updates. Any of these you want to double click down on while we are we move to February.

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Moin Khan: It's just out of curiosity more for a Rob, and for my understanding of.

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Moin Khan: I was 2 weeks ago when I was in Nashville. I get down from the plane and walking by. I see

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Moin Khan: Airport Terminal running windows 7, and this was the check in the the agent that they use. So do you. Is this something that Microsoft is seeing a lot of still people using windows 7

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Moin Khan: or any direction on how people are, or Microsoft or war. They're looking to get out of this window 7 which has already gone into fly.

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Moin Khan: and it take from your side

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Robb Shaw: older generations of of windows right, you know the windows, entities, and floors, and Xp. People held on the Xp for a long time, and I think I think one of the things that Microsoft has really shifted is kind of away from that

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Robb Shaw: that full release from a desktop operating system and

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Robb Shaw: trying to, you know, put those out as more regularly updatable, you know, operating systems, you know, shifting from when 10 to 1 11 wasn't really that that major of a shift.

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Robb Shaw: So I think you know what we've seen is that some of those are gonna kind of follow shorter cadences.

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Andy Whiteside: Yeah. All right, let's go Look at February.

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Andy Whiteside: Symmetric net support for Rdp: Short path and public preview. Rob.

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Robb Shaw: Yeah, so you know, snat and and really already Rdp. Shortpath. So let's talk. Talk about Rdp. Short path first. So the way avd one of the capabilities that that changed the protocol from the beginning was to be able to enable reverse, connect.

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Robb Shaw: so that users when they connect, they're not actually connecting to the endpoint. They're not connecting to that session host to provide it, you know an added layer of security.

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Robb Shaw: Rdp: Short path kind of takes it straight to the to the Vm. And kind of a piece that I missed on that that first explanation of that

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Robb Shaw: that reverse connect is that we went back to an earlier version of

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Robb Shaw: of of really Rdp. And that version

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Robb Shaw: was Tcp. Based. So we know that from a Vdi perspective.

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Robb Shaw: and and certainly from playing a video or listening to a phone call, or, you know, being on a Webinar, we know whatever happened

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Robb Shaw: 20 s ago is irrelevant. I don't need to acknowledge my packets because I only care about what's happening now. So Udp definitely gives a a better experience from that perspective, because you don't have all of the acknowledgment that that needs to happen

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Robb Shaw: so short path. We see a lot of folks leveraging that. especially in multimedia environments, VoIP environments.

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Robb Shaw: you know, places where they're going to use maybe teams and be able to do some redirection. That kind of thing. Short path, you know, really makes it nice, so we can get that Rdp

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Robb Shaw: path in a Udp packet format.

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Robb Shaw: a symmetric map on the other. It kinda helps us to just accelerate the environment, Be able to do some of the connections that we want to connect

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Robb Shaw: for the user in the session to still give them a quality of service

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Robb Shaw: in that session. So I think it's more of a longer term telemetry of being able to deliver. You know better experience. I think this puts us on the path to be able to continue that.

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Andy Whiteside: you know.

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Andy Whiteside: Yeah, I love those conversations because in theory we're moving

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Andy Whiteside: the user further away from where the

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Andy Whiteside: executions happening in. You know, we're we're we're taking what is supposed to be

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Andy Whiteside: a connection from the

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Andy Whiteside: graphics processor across a little cable to a display like a monitor.

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Andy Whiteside: The fact that this stuff works as well as it does amazing. We we owe that to faster networks and smarter software that is smart enough for the human eye.

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Andy Whiteside: Doesn't necessarily even know it. It isn't right there in front of

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Robb Shaw: Yeah. Yeah, yeah, I would totally agree. We we are seeing, you know, more and more folks that are, you know, delivering sessions across the pond.

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Robb Shaw: You know, extending that you know that.

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Robb Shaw: I guess, pushing the envelope of of really what's acceptable, you know, for some of those connections

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Andy Whiteside: well across the pond, or just, you know, the an extra 200 miles away. It's almost unnoticeable, and let me put this out there real quick. We, we still do a lot of conversations where it's, you know one of the more advanced protocols with the legacy Protocols versus Rdp.

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Andy Whiteside: Rob from a performance. Perspective. If you could kind of quantify it with a number, what would? And this is Rob, not Microsoft saying this? What? What would you say? The performance of Rdp. Versus, let's say, an Ica or a blast is these: These are the Hdx. Sorry marketing guys. Hc: Hdx versus Rdp versus Blast.

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Are we really talking about that big a difference these days in the presentation protocols.

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Robb Shaw: You know I I I've seen some recent testing of of folks where they're showing multiple sessions, and I I don't think it's like what we used to see in in in varying differences. I think

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Robb Shaw: one of the one of the key aspects is, I think, that that you know Certainly for for Hdx Ica.

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Robb Shaw: Ability to set kinda Sla on that on that delivery be able to break up the channels and and do things so there's still, I think, some some value there. Not only that, I think that

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Robb Shaw: in you know, when they're both performant networks. I I think you're not going to see a difference right? You know. Rdp. Will try to use as much bandwidth as you give it, so

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Robb Shaw: you know, as long as you have plenty of bandwidth, and you know performance is going to be great. I think that where you run into some of the real key differences is in

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Robb Shaw: specific

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Robb Shaw: applications that haven't yet been certified, for you know what we call the side by side Protocol or Rdp, as it's used with Avd.

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you know. So you get. You know, the Avayas and the genesis and those those type of organizations.

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Robb Shaw: their their tools.

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Andy Whiteside: Yeah.

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Andy Whiteside: Well, saying on the topic of end. User the next section is multimedia redirection enhancements, now generally available. I guess maybe real quick. Explain what redirection is, and then what the the new piece is here.

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Robb Shaw: Yeah. So, Mmr: Multimedia redirection something that we've you know, we've known about for a long time

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Robb Shaw: in in the Vdi published that published desktop world is really that ability to take what I see in a session and redirect it to the endpoint, and let the endpoint render it rather than put it in session, and then kind of in it. It's kind of a double hop in and of itself right?

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Robb Shaw: So instead, I just say, connect it to this. It's got the right browser capability. It's really what we're doing in teams. But we're doing it now for kind of native traffic in in browser

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Robb Shaw: environments, right, and

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Robb Shaw: it's a little bit specific today. I think it's something like 30, and it i'm sure it's more than that. It's probably 40 websites that are approved for this Mmr. In browser. So things like Youtube.

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Robb Shaw: for example, our you know our approved so, and as I understand, there's a little bit of a

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Robb Shaw: complexity getting additional.

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Robb Shaw: you know. Websites approved through that. But it it takes some man hours.

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Robb Shaw: We're gonna see

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Robb Shaw: sometime in the future where we have that kind of in more of an SDK where it's it's already ready to go, and you know additional things should should just automatically happen. But we're not. We're not there yet today. But but this is a big step forward, I think, for being able to get a multimedia improved performance.

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Andy Whiteside: and and i'll add 2 fold, for that one is the user experience. Yes, also getting that the workload off the CPU and the virtual desktop onto the endpoint. If it can handle it, it's a it's a win. Win.

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Robb Shaw: Yeah, that's true.

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Andy Whiteside: All right. Last one here a new user. Interface for as your virtual desktop web client, so not the native client, but the web client now in public preview what's that all about?

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Robb Shaw: Just a a a cleaner look when you use the web client, we, you know

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Robb Shaw: we probably, I would say, we see the web client get used quite a bit right. It's just so easy. So you know, this is surely about kind of the way it looks and and behaves. You can kind of PIN different things change the color. You know those types of things.

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Robb Shaw: Yeah, I think it's maybe the beginning of hopefully other things and other features that we really

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Robb Shaw: need to be able to bring forward the web client to be more on par with what we see with like the windows client, for example.

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Andy Whiteside: And that's really super important, because almost everything you touch has an HTML. 5 capable web browser on it. If we can keep those features coming, then any device becomes an avd potential client target

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Andy Whiteside: mo and that's the end of the the February 23 2,023 updates any questions or comments you want to time in our

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Moin Khan: I think the biggest one that I was happy to see is a multimedia redirection.

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Moin Khan: I feel this goes in line with adding more users to the box, and one of the limitation or challenges that people were seeing in past was

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Moin Khan: because they couldn't off offload a lot of these things. So there was a performance, and then adding more users to the box towards the challenge. So I think

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Moin Khan: all, all the option, all the options that I see here is another step towards a broader adoption of bigger use cases that we can. We can see people using it for, especially with these things.

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Andy Whiteside: Right? All right, let's move on to march

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Andy Whiteside: first one. Here, Rob, is a redesign connection Bar. We design connection, bar for windows, desktop client.

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Robb Shaw: Yeah. So this just gives a little bit different look and feel for the connection bar being able to kind of see around it. Better be able to move it around, PIN it in ways a little bit more usable than the way it was in the past. I think.

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Robb Shaw: also relative to the desktop client that changes that that came about. I think

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Robb Shaw: that the client now updates automatically, if you ever

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Robb Shaw: remember, in the past windows, updates for the remote desktop client they were. They were manual. You had to go in and apply those updates, you know, more manually, which is really

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Robb Shaw: kind of not that big of a deal. But when you think about the typical user that could be a a major ordeal. And then you think about the administrative effort of having to push those clients out, especially to non domain, join vms

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Robb Shaw: or sorry non domain joined Pcs. You know that could be challenging in and of itself. So I think some some nice improvements to the windows desktop client.

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Yeah.

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Andy Whiteside: And I assume whatever came there will eventually show up in the Linux and Ios and Mac clients, if it's, you know, warranted

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Robb Shaw: Yeah.

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Andy Whiteside: alright, shut down. Session, host status. What's that? One?

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Robb Shaw: Yeah. So you know, we have an agent that that that goes out, and, you know, looks at the session host

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Robb Shaw: to determine the health and state of them. We now have additional statuses than we had before. But it can, it can tell you, hey.

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Robb Shaw: this machine is available, and that's the highest mark that's what you want to see on all of them. Some other things you might see are it needs to be shut down, and at the earliest convenience get try and get a reboot. There's others that are saying that it's that it's running. Okay, but that, hey?

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Robb Shaw: I forget what that one's called. But there's probably about 8 or 10 different statuses that can be

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Robb Shaw: delivered. I think it shows, you know, when it's being when it's offline. It's just not communicating. We don't know why it could be off, so we can see that it's that's actually shut off.

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Robb Shaw: So some of that stuff that telemetry comes forward to be able to see that status into the into the portal.

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Robb Shaw: There's some other pieces like you can see, like agent, push statuses and stuff like that when it's supposed to do updates.

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Robb Shaw: So that kind of goes through and some other detailed.

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Robb Shaw: This is really good stuff. I mean

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Andy Whiteside: things that are certainly going to make it better, not only for the end. User but for the team that has to administer this environment windows 10 and windows 1122 H. 2 images now visible in the drop down menu. So this is so that the what users can have

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Robb Shaw: more options in terms of the Vdi, they're deploying in the

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Robb Shaw: pull those things down and leverage those those machine types, you know

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Robb Shaw: that you can. you know, build from

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Andy Whiteside: next one is uniform resource, identifier schemes and public for you. I'm super excited about this one.

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Andy Whiteside: I know. This is.

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Robb Shaw: you know what this is. No, okay. This. This is actually kind of a good thing. You know. Each desktop published desktop or published app now has a unique identifier

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Robb Shaw: that you can. You can call to trigger it.

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Robb Shaw: I think it on the on the surface it it doesn't seem very meaningful. But when you think about say doing something like terraforms, or something like that, where, hey? I I only want to publish word here.

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Robb Shaw: Well, how, how, how do I call just word, you know, in that automated template form? And in this case I can bring that Uri in here and drop that in. So if you're scripting access to some of these things, this this could be, you know, fairly meaningful, instead of having to do.

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Robb Shaw: Hey, let me go. Query it. See what's available. Then, when I get a list I have to pull that forward.

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Robb Shaw: you know. Now it's. Just grab the Uri and move forward from there.

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Andy Whiteside: Well, let's let's since you brought up scripting and out there Powershill. And did that comment? It seems to me that

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Andy Whiteside: 6 months ago I told you you had to be a superstar with power, shell, and scripting to pull off managing a decent size, a Vd environment.

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Andy Whiteside: Are you still seeing that? Or is a lot of this becoming built into the solution itself?

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Robb Shaw: You know, when I see folks going down the native path.

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Robb Shaw: you know, folks like Nerdio certainly

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Robb Shaw: help to automate that make that easier, right. I do see

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Robb Shaw: less less the requirement of of being focused on scripting, and now

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Robb Shaw: more just the ability to do things more efficiently. So I see the very large

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Robb Shaw: organizations with with a lot of

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Robb Shaw: a lot of brain power being able to do. You know more scripting to to simplify their tasks for their administrators. So you know, we do see a good bit of terraform and powershell.

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Robb Shaw: You know that folks are using alongside of their environment, but less as a requirement and more at today as a

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Robb Shaw: as just a a way to reduce steps.

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Andy Whiteside: Yeah. Hi, Rob, last one for march of 23 as your virtual desktop insights at scale now generally available.

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Robb Shaw: Yeah. So being able, so you know.

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Robb Shaw: I think one of the things we we get hit with a lot is that there's not really that telemetry data

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Robb Shaw: available for monitoring

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Robb Shaw: right, and we we do recommend third parties to do that as well. And there are some great third parties in this

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Robb Shaw: in this space to to be able to pull monitoring data. But again, you know, like with a lot of things. We start to push that forward and bring forward

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Robb Shaw: more and more of that monitoring capability into the portal. So in this case.

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Robb Shaw: you know, being able to pull some of the insights

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Robb Shaw: you know, straight into the portal without having to go. And do you know some complex scripting to go grab that data from log analytics.

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Robb Shaw: I think now, you know, being able to say, hey, I want to see what's my round trip time, you know from the user to the session. You know what was, you know, kind of log in, you know, time relative to the user session. So

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Robb Shaw: you know, you know, this started out, I think, a few, maybe 6, 7 months ago with

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Robb Shaw: some of the Avd team asking

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Robb Shaw: for input on on what should be brought forward, and

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Robb Shaw: you know, I think some of that's just starting to come come into the product here with with insights to be able to to see that straight in the portal.

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Andy Whiteside: Yeah, yeah. Another example of Microsoft

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Andy Whiteside: really wanting this business, because that stuff it's, you know, historically been years and years behind, but real with players.

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Andy Whiteside: and Microsoft knows you. You gotta have that for enterprise deployment.

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Robb Shaw: Yeah, yeah.

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Moin Khan: All right, Mo: Any questions around the march. 23 updates. Just a quick question on the last point, on

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Moin Khan: more, on insights. So is this something prop we are. Is Microsoft still going to play with

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Moin Khan: the providers who have built their business around providing these analytics and that data on monitoring? Or

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Moin Khan: is it something where Microsoft is continuing to invest? And at 1 point look into providing the complete solution versus a partner. Ecosystem.

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Robb Shaw: you know. That's a good question. It's kind of that, was the analogy. I I think I heard somebody use the snow Plow analogy. You know the the staying in front of the snow Plow definitely. The AV Team Avd Development team continues to develop new features and bring them forward, and you know no different on the monitoring side.

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Robb Shaw: I think you know, in this space there's still plenty of

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Robb Shaw: of room for for improvement from the native standpoint, and and the capabilities that the third party tools generate. I think one of the key differences is, we

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Robb Shaw: we're storing a lot of this insight Data in log analytics.

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Robb Shaw: and some of those storage costs are a little bit more expensive than if you were to write that to a database. So you know some of the vendors that

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Robb Shaw: that do right to, you know, to a database relative to monitoring data. That's a tremendous savings financially, You know as opposed to. You know, maybe the way that it's stored in in log analytics. So I I think there's.

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Robb Shaw: you know, certainly some some nice things that I've seen from control up. For example, you know, they do some great telemetry data.

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Robb Shaw: So yeah, I I think. And you know. And then that kind of goes into other partner areas like the ability to kind of assess application, compatibility. And we don't really have anything in that space, for, like the remote 3 folks do a nice job there, too.

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Moin Khan: Yeah.

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Andy Whiteside: all right. So.

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Andy Whiteside: Rob, thank you for helping us with the AV. Now we get to flip the script on moment a little bit. Here, moan, we're looking at some of the Nerdio things. Okay. So Nerdio is a tool that allows you to enable better management of native avd. So you've got your m 3 65 entitlements, multi session windows running in azure, and then you get the brokering and management system that comes along with Avd, which is, you know, a a evolving Ui, as well as the ability to manage through power, shell, and powers all scripts.

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Andy Whiteside: Then we have Nerdio that solves some of this stuff in a more of a tool portal model, where you add this in addition to native Abd Moe, and the first thing listed here for the February release of Nerdio. 4.7 is Nerdio Advisor, Abd Modeler updates.

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Moin Khan: So again, this is the going in line with making is usable for enterprise, and this is something that

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Moin Khan: Nadia has done a great job in keeping it up where enterprise can look into making it a usable for their use case. So I think.

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Moin Khan: yeah, for the first on on the cost side. And this is something that they have done.

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Moin Khan: No. a good addition to the functionality of being

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Moin Khan: being oh, able to look at the cost factor of the charge back on Usg. And multi-currency I think this nuddy adviser has

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Moin Khan: has been ramped up to to not only add the give the complete visibility from the charge back perspective, but also adding the different currency and and the cost conversion.

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Moin Khan: So these are 2 good things from from interdepartment costing and giving giving our all our calculation back to our businesses.

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Andy Whiteside: on making sure that they understand what the charge that model will look like for for for different line of businesses.

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Robb Shaw: what kind of conversations you have around it on the charge back, but just just work groups being able to understand what's their per user. Cost. This is.

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Robb Shaw: you know, this is a a a just great knowledge for folks to be able to have, because.

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Robb Shaw: you know, a consumption based model can be difficult for them to really kind of understand where they are, and it's really the first step towards being able to optimize those costs. and that's generally what I see in, you know. 6 6 month

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Robb Shaw: mark of folks running Abd. It's great. How do I reduce my cost here.

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Andy Whiteside: and we find a lot of customers this their costing model greatly, and then gotta get their hands around it. Some of that's on them, and

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Andy Whiteside: well, maybe it's just going into it, not knowing exactly what the model. But it's gonna really cost and gotta be able to measure that.

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Andy Whiteside: All right. Number 2 here, Mo: in the end user personal desktop, revert to original size, premium feature. What in the world? What is that?

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Moin Khan: So. So that is something. You know how, in other like horizon citrics up there there was keeping keep, keeping image consistent, and keeping

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Moin Khan: the re read only image type of scenario where someone goes in and make changes.

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Moin Khan: They reboot, and it goes back. So this is something from the desk side that an audio has added that if someone has changed the disk size

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Moin Khan: or the original size of on the Vm.

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Moin Khan: Or or a PC. When they reboot, it goes back to the original state. So something very. This is the feature where.

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Moin Khan: when you are trying to have a a volume of images where you are managing, I feel this becomes a very important on keeping things consistent and in line with

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Moin Khan: I in line with keeping the image of Christine and those things. So it's a good good functionality to have in place on defining the standard and keeping it up with it.

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Andy Whiteside: Rob any comments on this one

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Robb Shaw: I wasn't aware of this feature. I think that I You know I I I don't think I've seen where you know users have done that. So I I wasn't even aware that was an issue. So this is kind of news to me. The I've seen some other pieces from Nerdio being able to

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Robb Shaw: resize. So when you send out for deployment. I've had deployments fail, and I think Nerdio has an ability to

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Robb Shaw: to kind of change that. But I don't think this is not. Maybe it's related, but not not the same use.

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Andy Whiteside: I I I love what just happened there. You rob your expert in the space things are happening that even you don't know in terms of features coming from either you guys or one of your close partners.

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Robb Shaw: That's why we do this podcast.

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Andy Whiteside: all right. Number 3 on the February updates encryption of host support. Melan.

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Moin Khan: This is the more up, in my opinion, this is. This is one of the the very important functionality that Nadia has added, I'm not sure If

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Moin Khan: Microsoft had this natively out of the box. I somehow felt that this option was there

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Moin Khan: where you can go and secure different layers of

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Moin Khan: infrastructure. With your with your gateway, with your host, with your brokerage, and all those things.

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Moin Khan: I felt that option was there. But looking at this seems like

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Moin Khan: that Option was not there out of box, and they have added, where we can support the end to end, doing end to end encryption.

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Moin Khan: which is something that we we we promote, and we talk to every business that you need to have end-to-end encryption.

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Andy Whiteside: So, just to be clear here. This is not only encrypting the delivery of the protocol. Yeah, we get that. That's part of the Rdp solution. This is encrypting

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Andy Whiteside: at the host level.

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Andy Whiteside: So there's complete end in like you're pointing out.

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Moin Khan: Yeah.

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Moin Khan: So you know how, even in Citrix it's Citrix and the horizon, it used to be optional component that you can take your Vds or your application workload, and then you can go all the way to the application workload. I thought that option was there, but seems like that option was not there, and

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Moin Khan: non audio has added that option to good. It's not the players. It's now you can manage it, and nerdier, Rob, is this always been something that was doable just now, and there's always surfacing the ability to do it.

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Robb Shaw: It. It's been there, but but not commonly used it wasn't something that you could even do really from the

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Robb Shaw: from the portal as much. It was more, I think, command line to be able to to to make that happen. I think I think it might also relate, I think, in April Wvd.

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Robb Shaw: Has released a managed key capability to store a pieces alongside of that, so you know there might be a little a little overlap there as well.

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Andy Whiteside: So maybe this is a good time to point out that there are things that you can do in Avd.

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Andy Whiteside: and some cases Nerdio makes it easier to do those things, or in some cases, maybe a a Nerdio makes it to where Microsoft enabled it. The Nerdio adds a little bit of let's, say I see on the cake to make it work even better or easier to, or easier to manage, or easier to decommission. Maybe all the above

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Andy Whiteside: That's that's yeah, it's been the Microsoft world forever good products. And sometimes you bring a partner in to make them great products.

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Moin Khan: Yeah, I believe there is a Ui that is being added now. So now you don't have to do this through power shell, or go and install a certificate on multiple places. Now these things can be done from the Ui level.

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Yeah.

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Andy Whiteside: all right, man, there's so much stuff here. We'll go through the rest of February.

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Andy Whiteside: Hmm. My, My wife's gonna be looking for me any minute now per per user per user currency preferences.

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Andy Whiteside: I would.

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Moin Khan: So so so this goes in line with the first changes on the cost, optimization and advisor. So they just added multiple currency. So in in terms of time, and we, I can just hit maybe important features and functionality. If that is okay with you.

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Andy Whiteside: let's. Yeah, let's see the of this, you know January, and then I feel sorry. February March. The ones that we moan One of the nerdo enhancements is using are most important that we cover.

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Moin Khan: So I think the the seventh one is the most important one. Yeah, tagging is important. But the seventh point that is dedicated, the desktop start and stop time option. So again, that is something that could have been scripted.

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Moin Khan: But that was always for someone who is not good. With powerful and trying to go through drain draining users from the machine, and then trying to go and set up time on when machine goes goes down, and especially

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Moin Khan: when we talk about health care when we talk about banking industry, when people are coming in morning and 80'clock, and then someone going and executing those script or trying to schedule those things.

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Moin Khan: This functionality, in my view, is, it has taken this solution way closer to a more critical workload like healthcare and and Financial Institute.

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Moin Khan: where you can go and schedule these things. Yes, you can do auto shrink. You can do auto grow the scalability scalability, auto scalability function functionality was there. But now trying to do a desktop, start and stop.

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Moin Khan: This is something is really a really important functionality that they have added, where you can go, and 80'clock workload comes in 70'clock. I will go and do auto. Start to my workload, my provisioning all those application. If it is coming from

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Moin Khan: different places streaming, uploading, and all those things they are all ready to go. So when 80'clock session starts, you're not sitting there and turning all those machines.

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Andy Whiteside: So, Rob, that's a big deal, right?

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Robb Shaw: Yeah, yeah, you know, it goes back to that. A: I've been running avd on a consumption model. How do I save costs.

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Robb Shaw: you know, and and you know the and I think every time that Nerdio gets introduced to an avd customer it's usually, you know we're gonna

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Robb Shaw: you know we're gonna more than save our cost. And then some right. And I think I almost think they should change the the pricing model to hey? It's free. We just we just keep what we save you.

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Robb Shaw: Yeah, that would be huge.

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Andy Whiteside: And so

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Andy Whiteside: so we've got to kept them. They already have what April releases out to you about the day, I think. Let's mo. And so version 4.8 released on March 20 s. We'll go with this any. What? What are the most important of the 4.8 releases that you would highlight for us.

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Moin Khan: So the the the premium feature that they're talking about again, going back to 4.7, where they added this functionality of desk scaling. And now

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Moin Khan: this is the pre staging component that they have added, which is again

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Moin Khan: key, especially when we are trying to work to us the large workload or volume of users that we are trying to bring in on having a pre staging functionality where you can go and get all those thing your intelligent OS desk

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Moin Khan: configure it. Get it ready, set it up all from Ui. So now you don't have to go and run bunch of partial scripts to make this them, and and this was one. This is one of the functionality that

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Moin Khan: pulse a Vd. Down

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Moin Khan: because image management and trying to synchronize auto scaling and image management was one of the one of the key things that the Nerdier was pushing for, and this is one step

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Moin Khan: where they have taken this step forward further down by giving you option to pre-stage everything

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Andy Whiteside: that was huge Rob any comments on that one

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Robb Shaw: that that just you know, as we think about smarter, you know, AI type of things. This is the kind of thing that we, you know, we almost expect you know, would would would materialize right, you know.

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Robb Shaw: Gone would be the hey? You know what time of day does the user come in, you know, and trying to guess the user behavior instead, monitor it and and act on it. That's that's very cool.

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Andy Whiteside: Yeah, Me look. The data is there.

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Andy Whiteside: We could guess any more. The data is there, and in cloud, and as a service things

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Andy Whiteside: should just get better, it's like a. It's like the whole Tesla argument. Your Tesla should be better the day you get rid of it than it was the day you bought it, because the software got smarter based on it. And you the whole way.

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Andy Whiteside: Mohen. Anything on the anything else on the march.

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Moin Khan: on on the same line. The other option is your

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Moin Khan: 2 2 more components to it. And again, this is the the first thing, second one with the timers. So now you can not only go and pre stage it, but also set up a timer on. When you want these pre-stage post or disc to be available.

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Moin Khan: and then that's. The third one is activation.

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Moin Khan: your auto activation of those images. So when you are staging it, you don't want those things to be activated, especially on the licensing side. But then trying to control your auto activation. So these 3 functionality

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Moin Khan: I feel your desk, your pre-stage setting up that timer on when you want to take this online or in prime time, and then also activation on auto activation. So I think

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Moin Khan: these 3 are the most important thing from the from the image management, perspective. And then other thing that was always missing was the admin role assignment. On making sure that you can go and do a custom role assignment for for your admins.

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Moin Khan: So I believe I believe this. These are the key

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Moin Khan: functionality that was added in in 4.8 release.

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Andy Whiteside: Hey, Rob any comments on any of those at home

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Robb Shaw: may maybe not on that. But but I I I one that I saw in the list. There was Fs logics from a storage perspective, some of the the ability to take and have a profile that's active. Be in premium storage, and when it gets.

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Robb Shaw: you know, when they log out, but it gets moved automatically down to a lower tier to save on cost, and it'll shift back when the user logs back in. I think that's I think that's genius.

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Andy Whiteside: Yeah, yeah, it's really smart. What these guys are doing.

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Andy Whiteside: guys, I gotta go. It's it's the end of the day on Monday. And but this is great. I mean.

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Andy Whiteside: we're gonna we're gonna keep this up right? We're gonna keep these conversations going where you only have to cover one month at a time. We could have talked about that for 2 h, exciting to see what both Microsoft and Nerd are doing in the space.

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Robb Shaw: Yeah, absolutely.

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Andy Whiteside: hopefully. We'll have some of the nerd you guys on, maybe Greg Robertson next time as well.

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Andy Whiteside: It's good to have Greg on coming right from the horse's mouth.

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Andy Whiteside: Well, guys, I appreciate it. You know one of the reasons why i'm rushing us off here. One it's you know, 60'clock on a Monday night, but the other reason why is I can't wait to get the stop button on this recording. I've got 4 different customers I've talked to in the last couple of weeks. I can't wait to send this to the we cover stuff they needed to know.

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Andy Whiteside: Really signed about it.

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Andy Whiteside: Gentlemen. Thank you. We'll do it again in a month.

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Moin Khan: Alright. Thanks, Andy. Thanks.