CXChronicles Podcast

CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 Day 2 Recap | Kristi Faltorusso

June 07, 2024 Adrian Brady-Cesana Season 7 Episode 231
CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 Day 2 Recap | Kristi Faltorusso
CXChronicles Podcast
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CXChronicles Podcast
CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 Day 2 Recap | Kristi Faltorusso
Jun 07, 2024 Season 7 Episode 231
Adrian Brady-Cesana

Hey CX Nation,

In this week's episode of The CXChronicles Podcast #231 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. 

This is our CXCP Day 2 recap of the event. I was able to have my friend Kristi Faltorusso join us again on the podcast to rap on all of the things that we are seeing, hearing & talking about with all of the conference attendees. 

In this episode, Kristi and Adrian chat through some of the speakers, presenters, vendors, technology & the genuine "yammering" that we are hearing at Customer Contact Week 2024.

**Episode #231 Highlight Reel:**

1. Changes with Employee Experiences in today's world
2.  Leveraging & embracing AI to scale your business
3.  Networking & learning from some of the best & brightest in the CX space
4.  Future events + post conference thoughts, ideas & CTAs
5.  Making Happiness A Habit
 
Huge thanks to Kristi for coming on The CXChronicles Podcast and featuring her work and efforts in pushing the customer experience & customer success space into the future.

If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.

For our Spotify friends, make sure you are following CXC & leave us a 5 star review so we can find new listeners & members of our community.

For our Apple friends, same deal -- follow CXCP and leave us a review and rating letting folks know why you love our customer focused content.

You know what would be even better?

Go tell one of your friends or teammates about CXC's content,  our strategic partners (Hubspot, Intercom, Zendesk, Forethought AI, Freshworks, TimeToReply & Ascendr) + they can learn more about our CX/CS/RevOps services & please invite them to join the CX Nation!

Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?

Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.

For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused video content & short-reel CTAs to improve your CX/CS/RevOps performance today (politely go smash that subscribe button).

Contact us anytime to learn more about CXC at INFO@cxchronicles.com and ask us about how we can help your business & team make customer happiness a habit now!

Reach Out To CXC Today!

Support the Show.

Contact CXChronicles Today

Remember To Make Happiness A Habit!!

Show Notes

Hey CX Nation,

In this week's episode of The CXChronicles Podcast #231 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. 

This is our CXCP Day 2 recap of the event. I was able to have my friend Kristi Faltorusso join us again on the podcast to rap on all of the things that we are seeing, hearing & talking about with all of the conference attendees. 

In this episode, Kristi and Adrian chat through some of the speakers, presenters, vendors, technology & the genuine "yammering" that we are hearing at Customer Contact Week 2024.

**Episode #231 Highlight Reel:**

1. Changes with Employee Experiences in today's world
2.  Leveraging & embracing AI to scale your business
3.  Networking & learning from some of the best & brightest in the CX space
4.  Future events + post conference thoughts, ideas & CTAs
5.  Making Happiness A Habit
 
Huge thanks to Kristi for coming on The CXChronicles Podcast and featuring her work and efforts in pushing the customer experience & customer success space into the future.

If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.

For our Spotify friends, make sure you are following CXC & leave us a 5 star review so we can find new listeners & members of our community.

For our Apple friends, same deal -- follow CXCP and leave us a review and rating letting folks know why you love our customer focused content.

You know what would be even better?

Go tell one of your friends or teammates about CXC's content,  our strategic partners (Hubspot, Intercom, Zendesk, Forethought AI, Freshworks, TimeToReply & Ascendr) + they can learn more about our CX/CS/RevOps services & please invite them to join the CX Nation!

Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?

Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.

For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused video content & short-reel CTAs to improve your CX/CS/RevOps performance today (politely go smash that subscribe button).

Contact us anytime to learn more about CXC at INFO@cxchronicles.com and ask us about how we can help your business & team make customer happiness a habit now!

Reach Out To CXC Today!

Support the Show.

Contact CXChronicles Today

Remember To Make Happiness A Habit!!