Everyday Oral Surgery

The 5 Cs to Reduce Team Stress, Burnout, and Turnover (with Judy Mausolf, Practice Coach)

September 02, 2024 Grant Stucki - oral and maxillofacial surgeon

Do you notice stressed, burned-out, and tired-looking faces in your practice? If so, don’t miss this episode of Everyday Oral Surgery! Judy Kay Mausolf is back for another insightful conversation with Dr. Stucki. Judy, a motivational speaker, published author, and expert in dental practice culture, is dedicated to helping others achieve greater happiness and success. She coaches dental teams to elevate their leadership, enhance teamwork, and deliver more focused, passionate service, ultimately leading to practice growth. In this episode, they delve into the importance of establishing clear core values and standards, explore why effective leadership is crucial, and discuss the challenges of staffing in an industry with high turnover rates. Judy shares valuable advice on resolving staffing issues, including the best strategies for leaders who find themselves short-staffed and emphasizes the importance of taking good care of your team. Don’t miss out as we explore the 5 Cs to help reduce team stress, burnout, and turnover!

Key Points From This Episode:

  • Judy kicks us off on the topic for today’s episode: the 5 Cs to reduce stress and burnout.
  • Clarity and creating a healthy culture. 
  • A quick look back at having clear core values and standards.
  • Why it all starts with leadership.
  • The importance of having a clear flow of communication. 
  • Staffing your practice: the quick turnover rates in our industry and the impacts thereof.
  • Understanding the give and take of collaboration as a team.
  • Why it’s important to build relationships with the business teams.
  • What to do if you lose your business team, namely, staff who work up front.
  • The best thing you can do, as a leader, if you find yourself short-staffed.
  • Why it’s important that we celebrate with our teams.
  • The sustainability of commitment. 
  • Addressing mistakes and having difficult, but necessary, conversations. 
  • The importance of taking good care of your staff. 
  • Judy answers our rapid-fire questions to end the episode. 

Links Mentioned in Today’s Episode:

Judy Kay Mausolf on LinkedIn — https://www.linkedin.com/in/judy-kay-mausolf-29ab567/ 

Judy Kay Mausolf on X — https://x.com/judykaymausolf 

Judy Kay Mausolf on Instagram — https://www.instagram.com/practicesolutionsinc 

Judy Kay Mausolf — https://www.practicesolutionsinc.net/

Ways to Improve Practice Culture and Communication with Judy Mausolf — https://www.buzzsprout.com/1404670/12806917-ways-to-improve-practice-culture-and-communication-with-judy-mausolf.mp3 

Howard Farran — https://www.howardfarran.com/bio/ 

Dr. Howard Farran and Dr. Grant Stucki: Discussing contemporary oral surgery issues with the most prolific dental podcaster — https://www.buzzsprout.com/1404670/8563155 

The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book) https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319 

Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ 

Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/&nbsp