In this episode, we sit down with Jessica Hynd, Constituent Services Coordinator, to talk about what her job really looks like behind the scenes. Jessica is often the first point of contact for residents—fielding questions, concerns, and requests, and helping connect people with the right resources. She shares how constituent services works, what kinds of issues come up most often, and how residents can get the help they need.

Learn more and submit questions through Ask Oro Valley: https://www.orovalleyaz.gov/Government/Departments/Town-Managers-Office/Services/Ask-Oro-Valley