Your Pharmacy Career Podcast

Brooke Shelly - General Practice Pharmacist (GPP) | Consultant/Credentialed Pharmacist for HMR | Senior Clinical Pharmacist at Beyond Pain

Raven's Recruitment Season 7 Episode 4

Brooke Shelly is one of the few pharmacists across the country working in General Practice as a General Practice Pharmacist (GPP), she was one of the first to hold this role in Victoria. Currently, Brooke enjoys a portfolio career, working as a GP Pharmacist consulting at Ontario Medical Clinic, Consultant/Credentialed Pharmacist delivering Home Medicine Review (HMR) services, and her role as a Senior Clinical Pharmacist at Beyond Pain.

Brooke regularly acts as pharmacist lead for the Murray PHN on their clinical working group teams and has contributed to various Health Pathways as Subject Matter Expert. She has also facilitated and participated in many government round table events representing rural pharmacy at both State and Federal levels. She has recently commenced her first term on the PSA Victorian Branch Committee and the Board of the Pharmaceutical Society Victoria.

Brooke Shelly is a thought leader and conversation starter. She champions the cause to see diversification of the traditional pharmacist role for our next generation of pharmacists, in particular advocating for innovative models of care for pharmacists delivering primary health care to the 30% of Australians who live in regional, rural and remote Australia.

She graduated with a B.Pharm in 2009 from La Trobe University in Bendigo and in her final year of study was awarded the Pharmacy Student of the Year for Victoria. Most recently she was a Finalist in the Rural Workforce Agency Victoria (RWAV) Awards for Outstanding Contribution to Allied Health.

Brooke holds a Graduate Diploma of Management, HMMR/RMMR credentialing and Certificate IV in Training and Assessment, she is also a Pharmacist Immuniser.

Over the past 4 years, Brooke has been privileged to play her role as the medication expert at Ontario Medical Clinic as their GP Pharmacist. There she is involved in pre-consultations with patients, reviewing patients history, pathology and collaborating with the patients GP to achieve medication optimisation. She assists in the training of the GP registrars, nurses and in the clinical placements of medical students in the chronic disease management space and enjoys overseeing the PIP QI program. Brooke never misses an opportunity to teach the next generation of healthcare professionals about the benefits of inter-professional collaboration and the integration of allied health into Primary Care as part of multidisciplinary teams.

You can find Brooke Shelly on LinkedIn.

Do you have questions about your pharmacy career? Then contact us or meet our team.

0:00

Welcome to Your Pharmacy Career podcast


0:03

proudly brought to you by Raven's


0:05

Recruitment Australia's leading


0:07

specialist Pharmacy recruitment agency


0:09

the podcast series is being created to


0:11

shine a light on the diverse and


0:13

inspiring careers of Australia's


0:14

pharmacists each episode will focus on


0:17

the varied career opportunities within


0:18

the pharmacy industry by exploring the


0:21

career paths taken by leaders in the


0:22

fields of Community Pharmacy Hospital


0:25

industry government and professional


0:28

organizations careers never follow a


0:30

defined path everyone's story is


0:32

different and unique in their own way


0:34

the podcast series will help you


0:36

discover the world of opportunities that


0:37

exist and reveal Pathways to achieve


0:40

your dreams and aspirations whether you


0:43

are a pharmacy student early career


0:45

pharmacist or simply looking for a


0:47

change at any stage of your career the


0:49

podcast series is designed to help you


0:51

navigate ways into a career and a life


0:53

that you love your host of the podcast


0:55

series is Allie Xu Allie herself a


0:58

pharmacist is now the founder of of


1:00

global Pharmacy entrepreneurs and a


1:02

passionate advocate for pharmacist to


1:03

grow innovate Excel and make a lasting


1:06

impact in the world it's now over to our


1:09

host Ali


1:10

Sue welcome to another episode of your


1:13

Pharmacy career podcast the ultimate


1:16

resource for aspiring and early career


1:18

pharmacists I'm your host Ali Sue and


1:21

I'm here to guide you through the


1:23

dynamic world of Pharmacy one episode at


1:26

the


1:27

time before we dive into today's


1:29

exciting discussion Raven's Your


1:32

Pharmacy Career podcast would like to


1:34

acknowledge and pay respect to the


1:36

traditional custodians of Australia


1:39

their profound connections to the land


1:42

sea and Community as well as their


1:44

Elders both past and present we extend


1:49

this respect to all Aboriginal and


1:51

torist straight Islander peoples


1:54

today on today's episode I'm thrilled to


1:57

introduce you to Brooke Shelly a


2:00

pioneering general practice pharmacist


2:02

from


2:03

Victoria with a diverse career portfolio


2:06

Brooke service as a GP pharmacist at


2:10

Ontario medical clinic a consultant


2:13

credential pharmacist specializing a


2:16

home medication review and a senior


2:19

clinical pharmacist at Beyond Pain Brooke


2:23

actively contributes to the Healthcare


2:25

Community as a pharmacist lead for the


2:28

muray primary Health Network clinical


2:31

working group teams she also lends her


2:34

expertise as a subject matter expert to


2:37

health Pathways and represents rural


2:39

pharmacy at government Roundtable


2:42

events additionally Brooke holds


2:45

positions on the PSA Victorian branch


2:48

committee and the board of the


2:50

pharmaceutical Society Victoria her


2:53

unwavering commitment lies in advocating


2:57

for the diversification of the


2:59

traditional f pharmacist role


3:01

particularly in delivering Primary


3:03

Health Care to the 30% of Australians


3:06

residing in Regional Rural and remote


3:10

areas Brooke's Journey began with her


3:13

graduation from La Trobe University in 2009


3:17

where she received the prestigious


3:19

Pharmacy Student of the Year award for


3:23

Victoria since then she has continued to


3:26

Excel and new recognition as a finalist


3:29

in the rural Workforce agency Victoria


3:32

awards for outstanding contribution to


3:35

allight health over the past four years


3:38

Brooke has played a pivotal role at


3:41

Ontario medical clinic leveraging her


3:43

medication expertise to optimize patient


3:46

care her responsibilities include


3:49

collaborating with GPS conducting pre-c


3:52

consultations reviewing medical history


3:55

and pathology and streamlining


3:58

medication regiments


4:00

Brook's dedication to education is


4:03

evident as she actively participating in


4:06

training GP regist nurses and medical


4:09

students in the field of chronic disease


4:12

management she is a passionate advocate


4:15

for interprofessional collaboration and


4:18

the integration of iight health


4:21

professionals into Primary Care settings


4:23

nurturing and guiding the next


4:26

generation of healthcare


4:28

professionals get ready to be inspired


4:31

as we delve into a captivating


4:33

conversation with Brooke a Trailblazer


4:36

in the world of general Practice


4:38

Pharmacy let's explore the possibilities


4:41

and uncover invaluable insights together


4:45

without further Ado let's welcome


4:48

Brooke hi Brooke tell us about your


4:50

Pharmacy Journey how did you start


4:52

working in a GP Clinic yeah I started


4:55

work in Community Pharmacy and um


4:58

managed community pharmacies for uh


5:01

quite a while and then went into a group


5:03

development manager role and so that was


5:05

overseeing 24 pharmacies across the


5:08

state and so that had a real um


5:10

operational aspect to it when I had my


5:13

first child I did my hmar accreditation


5:17

and we made the choice to move home to


5:19

mura and I sought out the biggest clinic


5:23

in town um the clinic that had as far as


5:25

I was concerned the best reputation and


5:28

approached them and said do you have HMR


5:30

pharmacists do you know what hmrs are


5:32

and um you know they they weren't sure


5:35

and they didn't have someone that they


5:36

worked with all of the time um they


5:38

certainly didn't have a process with


5:40

their hmrs and so I started with them


5:43

there and I did that to them solely for


5:46

about four years as far as I'm concerned


5:48

did a pretty good job and made some


5:49

really great relationships with the GPS


5:51

and always got the reports back always


5:54

had feedback was obviously offering them


5:56

a really great service and so they


5:58

approached me actually so about 4 years


6:00

ago and said um we've been approached by


6:03

the phn so Mari phn um with some funding


6:07

to do a chronic disease management


6:09

project which included um a


6:12

multidisciplinary aspect and their


6:15

opportunities there were to employ a a


6:17

chronic disease nurse and they were also


6:19

able to allocate some funding to an


6:21

Allied Health professional and


6:23

pharmacists were on the list of those


6:25

and because they had that pre-existing


6:26

relationship with me they knew that the


6:28

doctors knew what my style and and and


6:30

level of work was apparently pretty easy


6:33

sell to the GPS to have me on on board


6:36

which was pretty exciting at the time


6:37

you know GP Pharmacy hasn't been around


6:39

very long and at the time they sort of


6:41

said oh what is it that you think you'll


6:43

be able to do I said oh well you know


6:45

lots of things you know pharmacists can


6:47

do lots of things what is it that you


6:49

need me to do um and that's when we sat


6:51

together and really worked out where


6:53

their skills Gap was in in their


6:55

particular clinic and um it for us it


6:58

was quite clear that the the practice


7:00

manager didn't have a clinical


7:01

background so there was quite a bit that


7:03

I could help with and draw skill sets


7:06

from managing pharmacies and obviously


7:09

the the medication aspect of our skill


7:12

set was clearly lacking too at the at


7:14

the practice what most practice nurses


7:16

are quite incredible but some of them


7:18

are really quite good in the medication


7:20

space and I think that surprised me a


7:21

little bit but then on the other hand


7:23

some of them really stepped back and and


7:25

didn't have much impact in that space


7:27

when they did their chronic disease


7:29

management work so I was able to slip


7:31

quite easily into that area where they


7:33

they had a gap for our early career


7:36

pharmacists want to improve their


7:37

clinical skills how would you advise


7:40

them to


7:41

develop it's really about being very


7:44

strong in your chronic disease


7:46

management the difference that I find


7:48

with Community Pharmacy is that daytoday


7:50

they deal with a lot of acute things um


7:53

you know acute Primary Care stuff


7:56

obviously the medications that they


7:57

dispense and Counsel on are often to do


8:00

with chronic disease and so they're


8:02

quite OFA with how the drugs work but


8:05

the stuff that I seem to deal with


8:07

that's different would be a lot to do


8:09

with pathology so and I don't think


8:11

that's really well covered at an


8:13

undergraduate level so really getting


8:16

your knowledge up with that and probably


8:19

one of the best ways to do that is to


8:21

get your hmar accreditation you know


8:22

because we we look at pathology a lot in


8:24

that space and also learning how to


8:28

manage multimorbidity so dealing with a


8:30

patient with multiple issues and how


8:33

each of those chronic diseases into mesh


8:35

and how you choose to prioritize a


8:38

certain you know organ in the body is is


8:41

something that GPS do quite well and


8:43

probably something that pharmacists


8:44

don't have a whole hip of exposure to


8:47

and certainly something that I noticed


8:48

when I train our GP registrars um so


8:51

there's doctors that have finished their


8:53

qualification and then going into their


8:55

Fellowship to determine that GP land is


8:57

where they're going to stay um and so


9:00

they have often come from hospital and


9:02

they again deal with a lot of acute


9:04

stuff and so that move into the chronic


9:07

disease management space can be a really


9:09

challenging step for doctors and for


9:12

pharmacists so I think you know early


9:13

career pharmacists would be really well


9:16

suited to just get some years under


9:18

their belt and and just get their their


9:21

or hone their skills with patient


9:24

counseling and Rapport building and all


9:26

of those sorts things uh honing your


9:28

skills in having a ation with a GP


9:30

because I know as an early career


9:31

pharmacist that's quite a scary thing to


9:33

do I think one of the biggest challenges


9:35

that any pharmacist will face moving


9:38

into GP land is actually changing the


9:40

perception sometimes um because a lot of


9:42

the relationship or the pre-existing


9:44

relationship that we might have with our


9:46

local GPS is one where you pick up the


9:48

phone and say hey made an error on this


9:50

script you know we know that the


9:52

conversation goes differently to that


9:53

but the the premise of that entire


9:55

conversation is you've done something


9:56

wrong this is how we need to fix it it's


9:58

really about making sure that we build


10:00

relationships with the Jeeps um and have


10:03

be able to have those tough


10:05

conversations because let's face that


10:07

nowar be told that they've made a


10:09

mistake it's how you manage those soft


10:11

skills around building a relationship


10:13

communicating an error to a doctor and


10:15

and the way forward whilst maintaining


10:18

the relationship is a good trick I


10:20

suppose a good trick to learn so I think


10:22

early Creer pharmacists really need to


10:24

think about whether they're ready for


10:26

those conversations because you have


10:28

them every day in GP land um every


10:30

single moment of your job in general


10:33

practice is conversations with doctors


10:35

about okay no this is the direction that


10:37

we need to take this patient in or you


10:39

know this has happened in the consult


10:41

that I've just had with your patient um


10:44

and we need to do things differently


10:45

moving forward and so you really do need


10:48

to have a level of not just confidence


10:50

in your clinical skills but in your


10:52

interpersonal skills as well it is


10:54

really interesting when you mentioned


10:56

that be mindful of what other people are


10:58

doing


10:59

recently attended um a health Workforce


11:02

Summit for regional and Rural well for


11:05

the crisis in Regional and Rural


11:06

Healthcare it was a multi-disciplinary


11:09

um event where there was all different


11:11

health professionals in the room number


11:13

one I realized I'd never attended


11:15

something like that before and most of


11:17

the people in the room hadn't either so


11:19

we really need to think about the fact


11:20

that it's very rare that we all get


11:22

together as a group of health


11:25

professionals not a group of Pharmacists


11:27

or a group of nurses and a group do um


11:30

and actually we realized um you know I


11:32

was facilitating a table there was some


11:35

know 10 or 12 tables and each table had


11:37

a facilitator and our job was to make


11:39

sure that you know everyone was heard on


11:41

the table and one of the main things


11:43

that came out of it for me was that most


11:46

don't know what the other does um and


11:50

that can really um uh create disharmony


11:54

when when you're trying to build


11:56

relationships um when you actually don't


11:58

know what the skill skill set is you


11:59

know we're talking so much at the moment


12:01

about people working to top of scope and


12:06

I think it's such a trigger word for a


12:08

lot of professions um when the reality


12:11

is that we're actually just needing to


12:13

work to scope it's actually just our


12:15

skill set um that we have that so many


12:18

of us aren't able to work to because of


12:21

you know various different reasons and a


12:23

lot of those come down to um the


12:25

restrictions in you know regulations and


12:28

um and uh remuneration and all sorts of


12:31

stuff like that but as far as I'm


12:33

concerned we need to be more mindful of


12:36

what each health profession can bring to


12:39

the table and I think the general


12:42

practice pharmacist role is a really


12:44

great example of you know bringing a


12:47

skill set to a land that you're not


12:49

normally in showing them what you can do


12:52

showing them what Pharmacy's all about


12:54

and I know for a fact the GPS that I


12:56

work with just had no concept of what


12:59

what I was capable of you know and and


13:01

it took years I've been there nearly


13:02

four years you know for them to really


13:05

understand what it is that I can do for


13:07

them to trust in my judgment and for


13:10

them to really feel comfortable in


13:11

handing over a patient and saying okay


13:14

now I've diagnose this patient tell me


13:16

what's next ultimately for me I think


13:18

wouldn't it be great if we very much


13:21

just sat back down at the table and said


13:23

right what is everyone's actual skill


13:25

set and what do we do dayt day and why


13:28

is it that you're still doing that when


13:30

I'm very capable of doing it in general


13:33

practice what a perfect Synergy of skill


13:36

sets would be that the GP diagnoses and


13:38

the pharmacist prescribes I mean how


13:40

cool would that be and I'd love to see


13:43

that in the Primary Healthcare space in


13:44

Australia in the future love to listen


13:46

back to this podcast in 20 years time


13:48

and go yes that was exactly what we were


13:51

meant to do because we are the


13:53

medication experts um the the very clear


13:56

distinction in our education between


13:58

pharmacist and GPS is the Diagnostics


14:01

obviously we're able to diagnose minor


14:03

acute you know Primary Care


14:05

presentations and we do that really well


14:08

but when it comes to chronic disease you


14:09

know that's their wheelhouse let them do


14:12

that let them do that well and let them


14:14

have the time to really delve into the


14:16

the nitty-gritty of what's going on for


14:18

that patient and once they've figured it


14:21

all out handball it to me and let me do


14:23

the bit that I'm really good at so I


14:25

think there's so much positivity in the


14:27

future of where this roll go well I


14:30

think the trust between you and your GP


14:33

is really essential for your role is how


14:36

to build that trust have the confidence


14:38

in you your clinical knowledge yeah and


14:41

I think I'm probably just got to that


14:43

point in my career too where I'm no


14:46

longer the youngest person in the room


14:47

either and um so that's that's a that's


14:51

um that's one of those things where you


14:53

know now some of our GPS are younger


14:55

than me and and so I've finally got to


14:56

that stage where and there's a really


14:58

sweet spot in your career I'm probably


15:00

you're not quite there yet but where


15:02

you've got enough experience in your


15:05

role and enough life experience but


15:07

you're not that far out of uni that


15:09

you've forgotten all of the basics um


15:12

and so you know I remember talking to a


15:13

surgeon about this and that surgeon was


15:16

saying you're about 60 when you hit that


15:19

you know in in in Orthopedics but I


15:21

think in in GP Pharmacy land is proba


15:23

I'm probably getting close you know


15:25

where you really feel comfortable in


15:28

your own skin feel like you really


15:30

belong you feel like what you're


15:32

bringing to the table is useful valid


15:35

respected all of those things that um I


15:38

think doesn't matter what career you


15:39

have you you're always driving to that


15:42

space and I feel like I'm just really


15:44

starting to to hit that space in in my


15:46

career and it's a really nice place to


15:48

be but this is also a great reminder to


15:51

show our early career pharmacist we


15:53

don't have to rush we don't have to be


15:55

anxious and so stressed about not


15:56

getting there so you will get to your


15:59

spot but during that time just be


16:02

patient and learn gather this


16:03

information build these skill sets they


16:06

eventually get there I think too you


16:07

know I I definitely didn't well I didn't


16:10

know that this was going to be a role


16:11

for me but it certainly wasn't in my


16:14

little fiveyear plan as I left my


16:16

initial thoughts were that I would you


16:19

know own a pharmacy you know that was


16:21

that was the space that I thought I'd go


16:22

into and um for a variety of reasons


16:25

that didn't happen for me you know we


16:28

made a choice to move back home so to to


16:31

move rurally again um a lot of you know


16:34

personal reasons why we made that choice


16:37

and at the time for me I thought that


16:39

was going to end my career you know I


16:41

thought that was going to end all of my


16:42

prospects um to really um be the best


16:45

version of of me you know the role that


16:47

I had in in one of the Independent


16:49

Pharmacy groups um as their group


16:51

development manager was really quite


16:53

exciting and and big role for the part


16:55

of my career I was in and I just didn't


16:58

think was going to be able to replicate


17:00

anything at that level if I move rurally


17:02

and it just wasn't the case you know


17:04

ultimately the move rurally for me um


17:07

allowed me to just look at different


17:08

options and um I think you know


17:12

typically the further out of Metro the


17:15

more your skills are you know respected


17:17

and valued um because there is just not


17:20

this huge bll of skills to pull from um


17:23

and I think you know moving home to mura


17:25

really allowed me to reset and decide


17:28

what that I was going to do going


17:30

forward and HMR was a really great thing


17:33

that I could do um as a mom and you know


17:36

it really means that I don't miss


17:39

anything when it comes to my kids and


17:41

and that was one of the things that that


17:42

was probably one of the major reasons


17:45

why in the end I chose not to go down


17:47

the path of ownership um because I I


17:50

know the stresses that can come with


17:52

needing to be in in the building you


17:54

know um if there's no other pharmacist


17:56

that's you and the business doesn't open


17:58

if you're not there and I know that's a


18:00

um a challenge for a lot of parents out


18:02

there I think it's a challenge for any


18:04

pharmacist you know that's unwell or


18:06

whatever the case is that that that


18:07

level of responsibility is is really


18:10

really high and and quite High pressured


18:13

and so for me um the choice then to go


18:17

down the HMR route was a really clear


18:20

one for me after I made the decision not


18:22

to go um into ownership and um like I


18:25

said I don't don't miss anything I see


18:27

you know every every concert and every


18:31

you know um sports day and and that was


18:34

really important to me so you know


18:36

although recently you know with my work


18:38

in GP land got a book full of patients


18:41

on the appointment list that's


18:42

challenging too so um you know that it's


18:45

just a little bit more forgiving though


18:46

I'd say I feel like the two important


18:50

parts to make this success Place one is


18:53

the trust with GP and education of other


18:55

Healthcare professionals the second is


18:57

that the you said earlier is that to be


19:01

able to have that position within a GP


19:03

Clinic How likely is that going to be to


19:06

have more funding on these positions


19:08

yeah I think um you know if you have a


19:11

really good look at the strengthening


19:13

Medicare task force paper that was


19:15

released earlier this year um the under


19:19

under arching or sort of the overarching


19:21

message in that was multidisciplinary


19:23

care you know that's the future of of


19:26

primary healthare and if the government


19:29

recognizes that um in that paper then


19:31

they need to recognize it in in the


19:33

remuneration and we're working very


19:36

tirelessly in that sort of Grassroots


19:39

advocacy space to say recognize what we


19:42

do you know that the GPS want us here um


19:45

make sure that they can afford to to


19:47

have us here and So currently we had the


19:51

uh labor government in the most recent


19:54

um federal budget announc a 30% increase


19:57

in the working uh Force incentive


19:59

program um so that's called the Whip and


20:01

you know some pharmacists will be aware


20:03

of that others won't but it's basically


20:05

the way that we help fund so not


20:08

entirely fund but Aid funding of other


20:11

Professionals in a general practice so


20:14

typically the problem with that has been


20:16

that that gets saturated with the


20:18

nursing Workforce and that is more of a


20:22

known commodity you know GPS understand


20:25

what nurses can do for them in the


20:27

practice um there are some uh item


20:30

numbers that nurses can contribute to um


20:33

you know nurses practice nurses and also


20:36

Aboriginal healthcare workers do form


20:38

part of the chronic disease funding that


20:41

that we have in in general practice and


20:43

so we need to keep working um on


20:47

government to recognize the work that


20:49

pharmacists do in general practice and


20:52

um we need to be able you know not only


20:56

can we can now currently access the whip


20:58

which is great that's a really great


21:00

step the fact that pharmacists are


21:01

listed on on the whip now which has been


21:03

over the last few years um but the thing


21:06

is what we need really is that money


21:09

being quarantined I suppose for GP


21:11

Pharmacy um that'll be a great Next Step


21:14

you know so that the there is money


21:16

there that can't be spent on nurses that


21:19

needs to be spent on pharmacist so you


21:21

either spend it on a pharmacist or you


21:23

don't I know they they announced a 30%


21:26

increase in the whip across the board


21:28

but you know the um the fine print on


21:31

that was that you know larger practices


21:33

will have their with funding um maxed


21:35

out at 130,000 and now prior to that


21:38

announcement the larger practices that


21:41

announ that um funding cap was at 125 so


21:44

it really was only like a 4% increase


21:47

for some of those larger practices and


21:48

the fact of the matter is that the


21:50

larger practices are the ones that are


21:52

employing Pharmacists and and nurses so


21:55

the that you know $5,000 increase really


21:58

is not going to make the difference


22:00

between you know employing another


22:02

pharmacist or having them there more


22:04

hours a week so the next step for all of


22:07

us is to be louder you know we need to


22:10

be louder and prouder and say we deserve


22:12

to be in general practice you know we


22:14

deserve to be remunerated we deserve to


22:16

be on the schedule um you know currently


22:18

we're one of the only Allied health


22:20

professionals that can't access bmbs um


22:23

in in the chronic disease management


22:24

space um which is not on it's not on


22:27

because you you know when you talk about


22:30

health we know that one of the major


22:33

initiatives that any practice has is to


22:36

initiate a medicine you know and so that


22:39

that medicine needs to be overseen by


22:41

the medicine's expert and that's the


22:43

pharmacist so the fact of the matter is


22:45

and I just recently was involved in a


22:47

Pala of care working group um and we're


22:50

talking about well how is it that we can


22:51

get everyone together you know because


22:53

Pala of care is a really good example of


22:55

where multidisiplinary care is the only


22:58

way to go about it is that currently


23:00

with case conferencing the pharmacists


23:02

can be involved but they're literally


23:04

getting paid through altruism you know


23:07

like it's you're not getting paid at all


23:08

to be part of that um and a lot of


23:11

Pharmacists are really bad putting their


23:13

hand up and and saying I deserve to be


23:16

paid for my time um I can put my hand up


23:18

and say I'm not so great at it either


23:21

but that is just not a sustainable way


23:24

to go about um improving the you know


23:27

prospects of pharmac is going forward so


23:29

I'm making a a choice these days to say


23:33

no I'm more than happy to be involved in


23:35

this but I expect to be paid for my time


23:37

because everyone else has things paid


23:39

for their time so yeah I think the next


23:41

step for us to ensure that this is a


23:43

role for our profession is to make sure


23:46

that there is a structured remuneration


23:48

process currently a lot of GP pharmacist


23:50

have paid for through projects and


23:53

pilots and trials and things


23:55

predominantly through their phn some


23:57

through state budget funding some


23:58

through federal budget funding but it is


24:01

mostly the phns that I think that the


24:03

government really needs to put the money


24:06

where them out is with regards to


24:07

knowing that multidisiplinary team based


24:10

care is is best practice and so we need


24:13

to be paid to be part of the team last


24:15

words you want to leave with our early


24:17

cre pharmacist I think it is a really


24:20

exciting time to be a pharmacist and I


24:23

feel like a lot of Pharmacists or or


24:24

generations of Pharmacists have said


24:26

this but I think now is actually the


24:28

time where things are changing um I


24:31

genuinely believe that in 20 years time


24:34

there will be a general practice


24:35

pharmacist in in in every general


24:37

practice I genuinely believe that there


24:39

will be a residential Age Care


24:41

pharmacists in every rra across the


24:43

country I think that the embedded roles


24:46

are a really cool space to be in and I I


24:50

just think please don't be disheartened


24:52

by some of the stuff that's going on um


24:55

I know that 60-day dispensing has really


24:56

been a massive at the front of


24:59

everyone's Minds lately because it does


25:01

affect all all pharmacists regardless of


25:04

the space that you work in um but truly


25:08

you know recognize that unfortunately or


25:11

fortunately patients will always be on


25:13

medicines and we will always be the


25:16

medicine's expert so there's always


25:17

going to be a role for us and at the end


25:20

of the day no robot is going to be able


25:24

to um take the role of the pharmacist in


25:27

making those decisions about the person


25:31

in front of them you know the each


25:33

person is a unique person their um their


25:37

story is unique and our job is to be um


25:41

the one that that um listens to that


25:44

story and makes great decisions based on


25:46

that so just remember that um you need


25:49

to work on your soft skills work on your


25:51

relationship building um all of that


25:54

Rapport stuff work on your confidence


25:56

and just remember that you know stuff


25:58

all right you know your stuffff and


26:01

always trust that you've got the the


26:02

patient best interest at heart when


26:04

you're having those conversations thank


26:06

you for listening to this episode of the


26:07

your Pharmacy career podcast proudly


26:10

brought to you by Raven's Recruitment


26:12

Australia's leading specialist Pharmacy


26:14

recruitment agency if you enjoyed this


26:16

episode and know anyone else who you


26:18

think would benefit from it we would be


26:20

grateful if you could share it with them


26:22

together we help even more pharmacists


26:24

develop a career and life they love if


26:27

you have any questions or suggestions


26:28

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26:31

reach out to us via email info@ravensrecruitment.com.au