The Marketing Rapport

Data-Driven Evolution: From Marketing Automation to Customer Engagement with Pamela Robertson, CMO of Paytronix

Verisk Marketing Solutions Season 2 Episode 4

In this episode of Marketing Rapport, host Tim Finnigan welcomes Pamela Robertson, the Chief Marketing Officer of Paytronix. They dive into the significance of customer data enhancement and the pivotal role of third-party insights in driving client success. Pamela outlines Paytronix's innovative approach to engaging the hospitality industry through personalized loyalty programs and digital engagement platforms. 

Tim and Pamela explore the challenges and strategies in B2B marketing, emphasizing the importance of data-driven insights and the integration of marketing automation to enhance customer engagement and drive revenue. They discuss the evolution of marketing campaigns with the advent of social media and the critical role of intent data in understanding consumer behavior. 

The conversation shifts to the significance of aligning sales and marketing efforts, highlighting the collaborative approach at Paytronix. Pamela shares insights into the upcoming product focused on augmenting customer data with third-party information, aiming to provide even more personalized offers to clients. This episode sheds light on the ever-evolving landscape of marketing, emphasizing the importance of data and technology in crafting successful marketing strategies. 

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