Building an Authentic Customer Journey w/ Special Guest Brent Keltner Artwork

Marketing and Service with Justin Varuzzo

Learn tips, techniques, and strategies to build stronger customer relationships and set yourself apart from everyone else. Hear interviews from successful business leaders who reveal how they’ve built their incredible customer journeys and learn even more from the mistakes they made so you can avoid the same pitfalls! Justin Varuzzo is a successful marketing professional with over twenty years of sales and marketing experience. With a heart of a teacher, Justin is working at building a community of like-minded marketing and sales professionals, small-business owners, and entrepreneurs through his “MarketingAndService.com” podcast. Justin’s passion and focus is at the intersection of marketing and customer service – it’s here where he believes organizations can build the strongest relationships with their clients and customers.

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Marketing and Service with Justin Varuzzo

Building an Authentic Customer Journey w/ Special Guest Brent Keltner

January 11, 2022 • Justin Varuzzo • Season 1 • Episode 41

This episode features our special guest Brent Keltner. Brent is the President of Winalaytics and the author of the upcoming book "Revenue Acceleration Playbook". Brent and I discuss the power of an authentic customer journey and he explains how important it is to truly and 'authentically' understand you buyers problems before offering solutions. He also touches on the importance of understanding the long-term value of each client by stressing forward thinking of how your products and services not only help you buyer now, but in the future as well.

You can pre-order Bren't book slated to be released in April of 2022.
https://www.amazon.com/Revenue-Acceleration-Playbook-Authentic-Marketing/dp/1774581019/ref=sr_1_1?keywords=brent+keltner&qid=1641146940&sr=8-1

You can visit Winalytics online here : https://winalytics.com/

The book has a website of its own here: authenticitywins.com

For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.

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Justin Varuzzo

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