Beyond the Bottom Line with Bert Miller

Fostering Psychological Safety for Innovation | Stacie Ruen, GM

Bert Miller Season 3 Episode 2

Join Bert Miller in this episode of Beyond the Bottom Line as he engages in an insightful conversation with Stacie Ruen, Global People Development & New Hire Experience expert at General Motors. Discover how Stacie's approach and dedication to fostering a culture of innovation are reshaping the corporate landscape. She highlights the importance of holistic onboarding, emphasizing the alignment of team members with core company values, both at work and in their daily lives. 

Through consistent communication and messaging, driven by over 3,000 culture ambassadors within GM, advocates ensure that every team member feels connected to the larger organizational vision. 

Stacie and Bert delve into the significance of continuous learning and upskilling, especially within the context of AI integration and its transformative impact on learning and development programs. Despite challenges, Stacie anticipates the creation of numerous net positive job roles. 

However, the heart of the conversation lies in fostering psychological safety as the foundation for innovation. Stacie emphasizes that when employees feel secure in expressing their ideas and concerns, it nurtures creativity and inclusivity. Trust within teams emerges as another vital aspect, driving innovation naturally in an environment where candidness and curiosity thrive. 

General Motors' culture and employee development initiatives, highlighting their profound influence on customer satisfaction, brand loyalty, and performance. Stacie underscores the far-reaching consequences of nurturing a culture of innovation and continuous learning throughout the employee journey. Don't miss this illuminating episode! 

 

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