CleanTechies

#179 Industrial Decarb, ROI-Oriented Sales, GHG Accounting, Marketplaces x Recommender Systems, & More w/ Saleh ElHattab (Gravity)

May 18, 2024 Silas & Somil Season 1 Episode 179
#179 Industrial Decarb, ROI-Oriented Sales, GHG Accounting, Marketplaces x Recommender Systems, & More w/ Saleh ElHattab (Gravity)
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CleanTechies
#179 Industrial Decarb, ROI-Oriented Sales, GHG Accounting, Marketplaces x Recommender Systems, & More w/ Saleh ElHattab (Gravity)
May 18, 2024 Season 1 Episode 179
Silas & Somil

Forget Fan Mail, Fan Text Us! 💬

There are a few key things Climate Entrepreneurs should know. This guest brought up a bunch of them. 

It is incredible to see how successful they are in a crowded space. Today, he shared with us many of the things that helped them succeed. 

  • How to align all stakeholders in the sales process 
  • Building a product so simple the user can be up-skilled without specialized training 
  • Building a culture of pragmatism
  • Speaking Return-on-Investment

Enjoy today's episode, and let us know your favorite moment in the comments (anywhere).

---
🌎 Want the full PodLetter? Go to our substack to see the written content that supplements the audio interview.  
---

🌴 https://linktr.ee/cleantechies
📺 👀 Prefer to watch: subscribe on YouTube 
🗣️ Take the Listeners Survey 
📫 Get Written Summaries of Each Episode in Your Inbox 
🌐 Join the CleanTechies Slack Channel 

-----
Topics:
**2:27 Intro and Background
**3:05 The Problem They Solve
**5:39 Global Emissions from Industry
**11:44 Ideation and Idea Validation
**13:37 Company Status and Growth
**14:56 Challenges and Milestones
**16:38 How / When to Pivot
**18:16 Standing out in a Crowd
**22:53 Market Positioning and Challenges
**25:38 Pragmatism-First Culture
**30:38 Principles and Habits for Success
**32:38 Future Plans and Opportunities
**37:00 Climate Startup Ideas
**37:48 Closing Remarks and Call to Action
**38:41 Takeaways

-----
Links:
**Saleh ElHattab | Gravity
**Follow CleanTechies on LinkedIn
**@Silas & @Somil_Agg on X 

Support the Show.

CleanTechies Super Subscriber
Support the show & get subscriber-only content.
Starting at $5/month Subscribe
Show Notes Transcript Chapter Markers

Forget Fan Mail, Fan Text Us! 💬

There are a few key things Climate Entrepreneurs should know. This guest brought up a bunch of them. 

It is incredible to see how successful they are in a crowded space. Today, he shared with us many of the things that helped them succeed. 

  • How to align all stakeholders in the sales process 
  • Building a product so simple the user can be up-skilled without specialized training 
  • Building a culture of pragmatism
  • Speaking Return-on-Investment

Enjoy today's episode, and let us know your favorite moment in the comments (anywhere).

---
🌎 Want the full PodLetter? Go to our substack to see the written content that supplements the audio interview.  
---

🌴 https://linktr.ee/cleantechies
📺 👀 Prefer to watch: subscribe on YouTube 
🗣️ Take the Listeners Survey 
📫 Get Written Summaries of Each Episode in Your Inbox 
🌐 Join the CleanTechies Slack Channel 

-----
Topics:
**2:27 Intro and Background
**3:05 The Problem They Solve
**5:39 Global Emissions from Industry
**11:44 Ideation and Idea Validation
**13:37 Company Status and Growth
**14:56 Challenges and Milestones
**16:38 How / When to Pivot
**18:16 Standing out in a Crowd
**22:53 Market Positioning and Challenges
**25:38 Pragmatism-First Culture
**30:38 Principles and Habits for Success
**32:38 Future Plans and Opportunities
**37:00 Climate Startup Ideas
**37:48 Closing Remarks and Call to Action
**38:41 Takeaways

-----
Links:
**Saleh ElHattab | Gravity
**Follow CleanTechies on LinkedIn
**@Silas & @Somil_Agg on X 

Support the Show.

Saleh ElHattab (00:00:00):
this increasing arm twist carbon intensive entities were feeling razor thin margins

Saleh ElHattab (00:00:05):
and increasingly what we saw was carbon reductive solutions were increasingly

Saleh ElHattab (00:00:10):
actually more economical and gravity was born out of that believe you me if i had

Saleh ElHattab (00:00:15):
continued my college physics education and i could get into fusion research the

Saleh ElHattab (00:00:20):
amount of intrigue that i have in those types of technologies is immense the impact

Saleh ElHattab (00:00:24):
is marginal similar to product market fit i would say

Saleh ElHattab (00:00:27):
Founder problem fit, and I didn't have founder problem fit.

Saleh ElHattab (00:00:30):
We built this for entities with complex physical operations.

Saleh ElHattab (00:00:34):
They are up leveling internal talent, right?

Saleh ElHattab (00:00:36):
This is not somebody who knows the GHG protocol.

Saleh ElHattab (00:00:40):
I think the pragmatism one is massive.

Saleh ElHattab (00:00:42):
Every dollar we take from somebody cannot be to give them a sticker.

Saleh ElHattab (00:00:46):
It needs to come back as $5 in energy savings.

Silas Mähner (00:00:52):
Welcome back to Clean Techies, the number one podcast for climate tech entrepreneurs.

Silas Mähner (00:00:56):
If industrial decarbonization is something you are passionate about,

Silas Mähner (00:00:59):
something keeps you up at night,

Silas Mähner (00:01:00):
we have got the company for you.

Silas Mähner (00:01:02):
Today, our guest is Salah El-Hattab, CEO and founder of Gravity, a GHG accounting platform.

Silas Mähner (00:01:08):
Yes,

Silas Mähner (00:01:08):
I know it's another GHG accounting platform,

Silas Mähner (00:01:10):
but wait,

Silas Mähner (00:01:11):
it is not just any old GHG accounting platform.

Silas Mähner (00:01:14):
And let me tell you, we have had dozens reach out to us, so we know when we see this.

Silas Mähner (00:01:19):
They have a superpower that helps them close deals.

Silas Mähner (00:01:23):
They have built an entire marketplace of electrification and decarbonization

Silas Mähner (00:01:27):
partners that their clients get access to.

Silas Mähner (00:01:29):
And not only that, they've negotiated better prices and special deals for all of them.

Silas Mähner (00:01:34):
So just an incredible value add on top of their platform.

Silas Mähner (00:01:37):
In addition to this,

Silas Mähner (00:01:38):
they've built the platform to be highly user-friendly so that you do not have to be

Silas Mähner (00:01:41):
any kind of climate scientist to understand it.

Silas Mähner (00:01:44):
This allows their product to fly off the shelves because they are selling with all

Silas Mähner (00:01:48):
parties' interests in mind.

Silas Mähner (00:01:50):
CEOs and CFOs love the ROI mentality that they get out of using the product,

Silas Mähner (00:01:55):
they save procurement teams a ton of time and money,

Silas Mähner (00:01:59):
and they allow sustainability teams to get the reporting done in a very efficient manner.

Silas Mähner (00:02:04):
It's genuinely an incredible example of ensuring alignment to make sure your sales process is smooth.

Silas Mähner (00:02:11):
And before we get started, if you're not already, go to Substack and click subscribe.

Silas Mähner (00:02:15):
Maybe you're feeling particularly generous today.

Silas Mähner (00:02:18):
Drop in the old credit card details so you can support our mission financially and

Silas Mähner (00:02:22):
comment with any guests you'd like to see come on the show.

Silas Mähner (00:02:25):
All right, enjoy the episode.

Silas Mähner (00:02:27):
All right, welcome to the show.

Silas Mähner (00:02:28):
How's it going, man?

Silas Mähner (00:02:29):
It's going pretty well.

Silas Mähner (00:02:30):
Thanks for having me, Silas.

Silas Mähner (00:02:31):
Yeah, super glad to finally do this.

Silas Mähner (00:02:34):
I have to admit my sins initially before we started.

Silas Mähner (00:02:37):
We had to reschedule this several times.

Silas Mähner (00:02:40):
Always my fault.

Silas Mähner (00:02:41):
So glad we're making it happen.

Silas Mähner (00:02:43):
But I guess give us a quick intro to yourself.

Silas Mähner (00:02:45):
Who are you and what do you do?

Saleh ElHattab (00:02:47):
Yeah, my name is Salah.

Saleh ElHattab (00:02:48):
I'm the CEO of a company called Gravity.

Saleh ElHattab (00:02:50):
It's in the space of industrial decarbonization, which is

Saleh ElHattab (00:02:54):
Highly buzzwordy, so I'm looking forward to dissecting that with you.

Saleh ElHattab (00:02:57):
I'm based out of New York,

Saleh ElHattab (00:02:59):
and I spent a lot of time between New York and San Francisco since the company's

Saleh ElHattab (00:03:02):
based out of there.

Saleh ElHattab (00:03:02):
But that's me in a nutshell.

Saleh ElHattab (00:03:04):
I'm excited to tell you more.

Silas Mähner (00:03:05):
So what is exactly the problem that you're solving?

Silas Mähner (00:03:08):
Tell us more about that specifically.

Saleh ElHattab (00:03:09):
Yeah, absolutely.

Saleh ElHattab (00:03:11):
Well, first, I think it's worth calling out that

Saleh ElHattab (00:03:14):
The term decarbonization has attracted 1001 companies at this point.

Saleh ElHattab (00:03:19):
So the specific corner of that space that we're focused on is really kind of carbon

Saleh ElHattab (00:03:24):
and energy management.

Saleh ElHattab (00:03:25):
And increasingly, we focus on the latter, which is energy management.

Saleh ElHattab (00:03:28):
Reason being that we saw a market that had an increasing narrative around

Saleh ElHattab (00:03:34):
compliance and disclosure,

Saleh ElHattab (00:03:35):
which I think is fantastic as it elucidates a lot of the surface area that people

Saleh ElHattab (00:03:39):
need to actually measure in order to manage.

Saleh ElHattab (00:03:42):
But we actually didn't see as much on the side of supporting tools for those who

Saleh ElHattab (00:03:46):
are most carbon intensive.

Saleh ElHattab (00:03:47):
So that's one thing that we like to focus on.

Saleh ElHattab (00:03:49):
And separately on speaking their language,

Saleh ElHattab (00:03:51):
which is traditional business priorities,

Saleh ElHattab (00:03:53):
cost savings,

Saleh ElHattab (00:03:55):
and risk management.

Saleh ElHattab (00:03:56):
And so we're very focused through a software approach,

Saleh ElHattab (00:03:59):
helping with the front half of that,

Saleh ElHattab (00:04:00):
which is regulatory or customer market pressures to disclose.

Saleh ElHattab (00:04:04):
We help them automate that process.

Saleh ElHattab (00:04:07):
But we get really excited to have a marketplace that actually satiates

Saleh ElHattab (00:04:11):
their needs to cut energy spend, to react to geopolitical impacts on natural gas, et cetera, et cetera.

Saleh ElHattab (00:04:17):
Um,

Saleh ElHattab (00:04:17):
and so we work with them to actually execute projects that make them more resilient

Saleh ElHattab (00:04:20):
while reducing their energy consumption and emissions.

Silas Mähner (00:04:24):
Interesting.

Silas Mähner (00:04:24):
So is this something that's somewhat new for the industrial sector that they need to be focused on these?

Silas Mähner (00:04:31):
I'm assuming compliance is not a new thing, but.

Silas Mähner (00:04:33):
Um, can you tell us more about that?

Silas Mähner (00:04:34):
Like,

Silas Mähner (00:04:35):
is it something that the other,

Silas Mähner (00:04:36):
the other companies in,

Silas Mähner (00:04:37):
I guess you could say carbon accounting or energy management aren't,

Silas Mähner (00:04:40):
or haven't been solving for recently or in that you're kind of feeling like.

Saleh ElHattab (00:04:43):
Yeah,

Saleh ElHattab (00:04:44):
I would say that given the absolute multitude of companies in the space,

Saleh ElHattab (00:04:48):
there are some that are still focused on industrials as well.

Saleh ElHattab (00:04:50):
So we are not completely alone in the space of working with carbon intensive entities.

Saleh ElHattab (00:04:55):
Uh,

Saleh ElHattab (00:04:55):
and it's worth calling out that not only do we go directly to them,

Saleh ElHattab (00:04:58):
but we also go to the companies that they depend on that depend on them or invest

Saleh ElHattab (00:05:01):
in them.

Saleh ElHattab (00:05:02):
So if you're.

Saleh ElHattab (00:05:03):
a large corporate supply chain that's heavily physical and industrial.

Saleh ElHattab (00:05:07):
We also work with you to help manage your supply chain.

Saleh ElHattab (00:05:10):
And we work with private equity firms and similar who have portfolios of

Saleh ElHattab (00:05:14):
infrastructure and industrial companies.

Saleh ElHattab (00:05:16):
I flag that because that's actually very crowded,

Saleh ElHattab (00:05:19):
the space of China and the Fortune 500s,

Saleh ElHattab (00:05:21):
as well as the space of landing the private equities.

Saleh ElHattab (00:05:24):
But to have built a purpose-built solution for the industrial,

Saleh ElHattab (00:05:28):
the actual emissions generator,

Saleh ElHattab (00:05:30):
is a much smaller subset of the market.

Saleh ElHattab (00:05:33):
And for that market, I would say we are increasingly an industry leader.

Silas Mähner (00:05:38):
And can you share any data points around what, what emissions industry is actually responsible for?

Saleh ElHattab (00:05:45):
Yeah.

Saleh ElHattab (00:05:45):
Yeah.

Saleh ElHattab (00:05:45):
I think the.

Saleh ElHattab (00:05:47):
Different kind of back of napkin and very intensive consultative research shows

Saleh ElHattab (00:05:51):
anywhere between 30 to 70% of emissions are related to industry,

Saleh ElHattab (00:05:56):
depending on your definition of it.

Saleh ElHattab (00:05:57):
We use the number 40%.

Saleh ElHattab (00:06:00):
That is not even accounting for like the built environment or like concrete and things like that.

Saleh ElHattab (00:06:04):
This is purely like year over year,

Saleh ElHattab (00:06:07):
the operations of these organizations,

Saleh ElHattab (00:06:09):
which fall into industry,

Saleh ElHattab (00:06:11):
think manufacturing and similar,

Saleh ElHattab (00:06:13):
compose about 40% of the world's emissions.

Silas Mähner (00:06:16):
Okay, got it.

Silas Mähner (00:06:16):
Thanks for that.

Silas Mähner (00:06:17):
Yeah,

Silas Mähner (00:06:17):
I think we'll get into that in a bit with the market positioning and how you guys

Silas Mähner (00:06:22):
determined that specific segment and things of that nature.

Silas Mähner (00:06:25):
But something I did want to ask,

Silas Mähner (00:06:26):
from your upbringing,

Silas Mähner (00:06:27):
were there any particular influences that eventually led you to wanting to build a company?

Silas Mähner (00:06:32):
I'm always kind of curious about this personally.

Silas Mähner (00:06:35):
What made somebody decide to chew glass, as a lot of people say, as entrepreneurship is?

Silas Mähner (00:06:41):
So tell us more about that.

Saleh ElHattab (00:06:42):
Yeah, first, I'm dealing with that beautifully vivid image of chewing glass.

Saleh ElHattab (00:06:46):
But aside from that,

Saleh ElHattab (00:06:48):
on the notion of starting a company deciding to do it,

Saleh ElHattab (00:06:50):
there are some people who are like,

Saleh ElHattab (00:06:52):
I want to be an entrepreneur.

Saleh ElHattab (00:06:53):
And regardless of whatever problem they find, they want to spearhead it and be the leader.

Saleh ElHattab (00:06:58):
And then there are some that are like extremely passionate about a problem.

Saleh ElHattab (00:07:02):
And that's kind of what draws them to build the company for it.

Saleh ElHattab (00:07:05):
And if they weren't passionate about it, they didn't necessarily have the itch to be the entrepreneur.

Saleh ElHattab (00:07:09):
I'm somewhere in the middle.

Saleh ElHattab (00:07:10):
I always had a niche,

Saleh ElHattab (00:07:11):
but I wanted to make sure that there was something that really kind of bothered me

Saleh ElHattab (00:07:14):
in my free time that I wanted to solve for.

Saleh ElHattab (00:07:17):
And climate very much fell into that.

Saleh ElHattab (00:07:19):
In terms of upbringing, I was born into a middle class family of immigrants in Indiana.

Saleh ElHattab (00:07:25):
Both my parents made their way over here from Egypt before I was born.

Saleh ElHattab (00:07:29):
And a lot of my friends ended up working in the kind of economy that was common to that region.

Saleh ElHattab (00:07:36):
Uh, my siblings worked in warehouses.

Saleh ElHattab (00:07:38):
A lot of my friends became linemen for utilities.

Saleh ElHattab (00:07:40):
Uh, and I liked computers, uh, if I'm being honest with you and video games.

Saleh ElHattab (00:07:44):
So,

Saleh ElHattab (00:07:45):
uh,

Saleh ElHattab (00:07:45):
I won't lie and say that I had as much dirt under my nails at that time,

Saleh ElHattab (00:07:49):
but I was definitely familiar and adjacent to it.

Saleh ElHattab (00:07:51):
Um,

Saleh ElHattab (00:07:51):
going back to Egypt,

Saleh ElHattab (00:07:53):
my father's side of the family is a little bit more rural,

Saleh ElHattab (00:07:55):
uh,

Saleh ElHattab (00:07:55):
my mother's side of the family,

Saleh ElHattab (00:07:56):
a little bit more city folks.

Saleh ElHattab (00:07:57):
So it's always kind of been a little bit of this, a little bit of that.

Saleh ElHattab (00:08:00):
Uh, and so for me.

Saleh ElHattab (00:08:02):
I really fell in love with the marriage of atoms and bits, I say, so software and the physical world.

Saleh ElHattab (00:08:09):
Before coming to Gravity, I was at a company called Samsara.

Saleh ElHattab (00:08:12):
And Samsara built hardware for industrial systems,

Saleh ElHattab (00:08:16):
telematic systems for trucks,

Saleh ElHattab (00:08:17):
dash cameras for safety,

Saleh ElHattab (00:08:19):
machine health monitors,

Saleh ElHattab (00:08:20):
everything in between.

Saleh ElHattab (00:08:22):
And that made me just continue to fall in love with something that had been really

Saleh ElHattab (00:08:26):
close to me growing up.

Saleh ElHattab (00:08:27):
And I knew that the next thing I did was going to be for that same audience,

Saleh ElHattab (00:08:29):
those kind of salt of the earth,

Saleh ElHattab (00:08:32):
economic backbone that we all depend on, but sometimes it's out of sight.

Silas Mähner (00:08:36):
Hey guys, sorry for the interruption.

Silas Mähner (00:08:38):
I just need a few seconds because Soma and I have two quick favors to ask.

Silas Mähner (00:08:41):
Putting out the show each week takes about 15 to 20 hours between us, so it's a lot of effort.

Silas Mähner (00:08:45):
And it would mean the world to us if you would leave a review and mention your favorite episode.

Silas Mähner (00:08:49):
Secondly, if you're not already, go over and subscribe to the podcast on Substack.

Silas Mähner (00:08:54):
The content is free,

Silas Mähner (00:08:54):
but if you like hanging out with us each week,

Silas Mähner (00:08:57):
maybe we're even the kind of guys you'd like to buy a coffee for on occasion,

Silas Mähner (00:09:00):
consider becoming a paid subscriber.

Silas Mähner (00:09:02):
For the cost of one lavender latte a month, you can help us immensely.

Silas Mähner (00:09:06):
Thank you for tuning in consistently and helping us to share our guest's stories.

Silas Mähner (00:09:09):
Now back to the show.

Silas Mähner (00:09:11):
Interesting.

Silas Mähner (00:09:12):
So it sounds as though it was pretty clear towards the end of your time as you were

Silas Mähner (00:09:16):
wrapping up things with Samsara that you wanted to do something like this.

Silas Mähner (00:09:19):
Was it just, okay, what exactly will I do in the space, but I know it's going to be here?

Saleh ElHattab (00:09:23):
Yeah,

Saleh ElHattab (00:09:24):
so I actually left them and went to an industrial venture capital firm to do a

Saleh ElHattab (00:09:28):
little bit of that thinking.

Saleh ElHattab (00:09:30):
And when I joined that firm,

Saleh ElHattab (00:09:32):
I took on the charter of helping them tackle within their venture equity arm.

Saleh ElHattab (00:09:35):
Basically, they co-invest not only with capital, but with their time.

Saleh ElHattab (00:09:39):
Eclipse Venture Capital is this VC.

Saleh ElHattab (00:09:42):
I basically helped them develop a couple ideas around climate.

Saleh ElHattab (00:09:46):
And there were two

Saleh ElHattab (00:09:47):
problem spaces that we got really attracted to we're attracted to a lot in this

Saleh ElHattab (00:09:51):
space but for an opportunity that we were well positioned to tackle one was around

Saleh ElHattab (00:09:56):
insurance an incredible vacuum of insurance around hazardous areas in the world so

Saleh ElHattab (00:10:01):
being able to help with regions that typical and classical insurers could no longer

Saleh ElHattab (00:10:06):
manage

Saleh ElHattab (00:10:06):
the risk because of wildfires or because of flooding or other climate hazards.

Saleh ElHattab (00:10:11):
And we thought about that a lot and there's still a massive opportunity there,

Saleh ElHattab (00:10:14):
but it wasn't the one that we ended up marrying.

Saleh ElHattab (00:10:16):
The other side was this increasing arm twist that carbon intensive entities were

Saleh ElHattab (00:10:22):
feeling where all of us were going to them and saying,

Saleh ElHattab (00:10:25):
you're carbon emitting.

Saleh ElHattab (00:10:26):
You need to tell me about your emissions.

Saleh ElHattab (00:10:27):
You need to lower your emissions.

Saleh ElHattab (00:10:29):
And often it was kind of in a limb basting or kind of culpability framed way.

Saleh ElHattab (00:10:35):
When at the end of the day,

Saleh ElHattab (00:10:36):
all of these entities are the ones that we depend on to get from A to B.

Saleh ElHattab (00:10:40):
We want our packages to arrive next day.

Saleh ElHattab (00:10:42):
And so they've also optimized razor thin margins for us.

Saleh ElHattab (00:10:45):
And all these things just are emissions expensive and cost them a lot of margin so

Saleh ElHattab (00:10:51):
that even if they wanted to,

Saleh ElHattab (00:10:53):
they don't always have the capacity to say,

Saleh ElHattab (00:10:55):
well,

Saleh ElHattab (00:10:56):
we're willing to spend some extra dollars that aren't going to be returned to us in

Saleh ElHattab (00:11:01):
the name of lowering our emissions.

Saleh ElHattab (00:11:02):
they're already kind of optimized to nothing, right?

Saleh ElHattab (00:11:06):
And so seeing that pressure without having a carrot,

Saleh ElHattab (00:11:10):
rather they were kind of running away from a stick,

Saleh ElHattab (00:11:12):
we thought,

Saleh ElHattab (00:11:13):
are the solutions,

Saleh ElHattab (00:11:14):
the actions that they would take truly bad for business?

Saleh ElHattab (00:11:17):
And increasingly what we saw was carbon reductive solutions were increasingly

Saleh ElHattab (00:11:22):
actually more economical than business as usual and reaching industrial scale.

Saleh ElHattab (00:11:27):
And so there was something missing where people were twisting their arm when they

Saleh ElHattab (00:11:31):
could actually be incentivizing them.

Saleh ElHattab (00:11:33):
And gravity was born out of that.

Saleh ElHattab (00:11:34):
So a long way of saying I was thinking about doing something in the climate space

Saleh ElHattab (00:11:38):
and industry,

Saleh ElHattab (00:11:39):
and it was incubated while I was at Eclipse.

Silas Mähner (00:11:42):
Okay, very nice.

Silas Mähner (00:11:43):
So you kind of mentioned it already, some of the ideas you turned down.

Silas Mähner (00:11:48):
I am always curious about this because usually there's plenty of things that you

Silas Mähner (00:11:52):
toss away as you go through the idea process.

Silas Mähner (00:11:54):
It's not like, I guess you could say baby entrepreneurs think, oh, I've got a great idea.

Silas Mähner (00:11:58):
It's really, it's not about the idea per se as much as it is about the product market fit.

Silas Mähner (00:12:02):
So can you talk about some of the ideas that you tossed out?

Silas Mähner (00:12:04):
They say, ah, this is really interesting for this reason, but here's why I said no to it.

Saleh ElHattab (00:12:08):
Yeah, absolutely.

Saleh ElHattab (00:12:08):
Well,

Saleh ElHattab (00:12:09):
I already mentioned insurance and a big reason why that one didn't end up making it

Saleh ElHattab (00:12:14):
was you can think about like,

Saleh ElHattab (00:12:17):
climate tech in two very overly trivialized buckets,

Saleh ElHattab (00:12:21):
but one is adaptation and the other one is mitigation.

Saleh ElHattab (00:12:24):
And to me, insurance was very much adaptation.

Saleh ElHattab (00:12:26):
Just accept that we're in this world that's increasingly impacted by climate risk.

Saleh ElHattab (00:12:31):
So how do we adapt to it?

Saleh ElHattab (00:12:32):
And then mitigation was how do we actually try to reverse it and make this place

Saleh ElHattab (00:12:36):
more sustainable for the long haul?

Saleh ElHattab (00:12:39):
I found myself much more attracted to the latter bucket and gravity is aligned to that, right?

Saleh ElHattab (00:12:43):
Like, how do we actually not just adapt to the bleeding, but stop the bleeding?

Saleh ElHattab (00:12:48):
And so that was a big reason why insurance was tossed out.

Saleh ElHattab (00:12:52):
There are other projects that I would say I'm just not the right person for that I

Saleh ElHattab (00:12:56):
still was very passionate about.

Saleh ElHattab (00:12:57):
Believe you me,

Saleh ElHattab (00:12:58):
if I had continued my college physics education and I could get into fusion research,

Saleh ElHattab (00:13:03):
like the amount of

Saleh ElHattab (00:13:06):
Kind of intrigue that I have in those types of technologies is immense,

Saleh ElHattab (00:13:10):
but the amount of impact that I could have is marginal.

Saleh ElHattab (00:13:13):
And so there was also kind of a similar to product market fit, I would say founder problem fit.

Saleh ElHattab (00:13:19):
And I didn't have founder problem fit with all those others.

Silas Mähner (00:13:21):
Yeah, I like that.

Silas Mähner (00:13:22):
I think it's good and humble to acknowledge that.

Silas Mähner (00:13:25):
I think it's not...

Silas Mähner (00:13:27):
It's not easy,

Silas Mähner (00:13:28):
right,

Silas Mähner (00:13:28):
to be like,

Silas Mähner (00:13:29):
I really want to solve this problem,

Silas Mähner (00:13:30):
but I'm just not the right person to do it,

Silas Mähner (00:13:31):
to maybe support somebody else or leave that problem for somebody else to solve.

Silas Mähner (00:13:35):
So I appreciate that.

Silas Mähner (00:13:37):
Tell us more about the company today.

Silas Mähner (00:13:38):
What's the status of the company?

Silas Mähner (00:13:40):
How have you gone from kind of the idea to where you are today?

Saleh ElHattab (00:13:44):
We're about two years into it, just a little longer than that.

Saleh ElHattab (00:13:47):
And we have kind of around 100 customers at this point across both the industrial

Saleh ElHattab (00:13:53):
operators that we like to work with and the companies that depend on them or invest

Saleh ElHattab (00:13:56):
in them,

Saleh ElHattab (00:13:56):
like I said.

Saleh ElHattab (00:13:58):
We have hit milestones that I would say are aligned to later stages of funding than where we are.

Saleh ElHattab (00:14:03):
That's one thing that we've been really lucky to be able to achieve is we're still

Saleh ElHattab (00:14:07):
fairly lean and still running on our first valued round of serious seed funding.

Saleh ElHattab (00:14:12):
And right now,

Saleh ElHattab (00:14:12):
I would say in terms of like evolution of the product,

Saleh ElHattab (00:14:15):
evolution of our offering,

Saleh ElHattab (00:14:16):
while during the first year and change,

Saleh ElHattab (00:14:18):
we were

Saleh ElHattab (00:14:19):
really aggressively focusing on making a truly automation-first platform,

Saleh ElHattab (00:14:24):
especially considering we saw a lot of our peers who came before us heavily invest

Saleh ElHattab (00:14:28):
in customer acquisition at the cost of building automation.

Saleh ElHattab (00:14:31):
We now are being able to extend our engineering resources to start focusing on

Saleh ElHattab (00:14:36):
the second chapter where we've been doing paper and pencil kind of project

Saleh ElHattab (00:14:39):
execution from kind of like quoting all the way to showing up with steel-toed

Saleh ElHattab (00:14:43):
boosts and high-vis vests on customers facilities and we're now starting to do the

Saleh ElHattab (00:14:47):
digitization of our marketplace as well so a lot of kind of exciting uh ongoings

Silas Mähner (00:14:52):
internally what has been the biggest challenge so far to get to this perspective to

Silas Mähner (00:14:57):
get to this point yeah uh

Saleh ElHattab (00:15:00):
I saw a graph the other day,

Saleh ElHattab (00:15:02):
it kind of showed the path to a million dollars in revenue or,

Saleh ElHattab (00:15:05):
you know,

Saleh ElHattab (00:15:06):
the path to the series a,

Saleh ElHattab (00:15:08):
uh,

Saleh ElHattab (00:15:08):
versus the path thereafter.

Saleh ElHattab (00:15:09):
And,

Saleh ElHattab (00:15:10):
um,

Saleh ElHattab (00:15:10):
it showed that like,

Saleh ElHattab (00:15:11):
if it was a really smooth line to the series a,

Saleh ElHattab (00:15:15):
uh,

Saleh ElHattab (00:15:15):
you'd have a lot of suffering thereafter.

Saleh ElHattab (00:15:17):
Um,

Saleh ElHattab (00:15:17):
and if it's really choppy upfront,

Saleh ElHattab (00:15:20):
um,

Saleh ElHattab (00:15:20):
you've probably done a lot of the learning that's going to help you have a smoother

Saleh ElHattab (00:15:22):
kind of post series a.

Saleh ElHattab (00:15:23):
And so I would say,

Saleh ElHattab (00:15:24):
um,

Saleh ElHattab (00:15:26):
We already paid the piper to an extent.

Saleh ElHattab (00:15:28):
I'm sure there's still a lot that's going to happen at the next inflection,

Saleh ElHattab (00:15:31):
but we've had a lot of kind of common growing pains where a lot of the team doesn't

Saleh ElHattab (00:15:36):
like when I say this on the tail end of our puberty era as a company,

Saleh ElHattab (00:15:41):
some things grew faster than other areas.

Saleh ElHattab (00:15:43):
And so we had challenges where we onboarded a ton of customers to a product that

Saleh ElHattab (00:15:47):
was probably still not ready for it.

Saleh ElHattab (00:15:49):
And that was a moment to celebrate sales,

Saleh ElHattab (00:15:50):
but acknowledge that we're going to have a crunch on the product side or

Saleh ElHattab (00:15:55):
Sometimes we developed a sales motion around a audience that wasn't ready to buy.

Saleh ElHattab (00:16:00):
Early on,

Saleh ElHattab (00:16:01):
we really wanted to go to the really kind of SMB and lower mid-market industrials

Saleh ElHattab (00:16:06):
that no one was talking to and make a tool for them.

Saleh ElHattab (00:16:08):
The fact of the matter is the cascading pressure of participating in this climate

Saleh ElHattab (00:16:14):
economy hasn't reached them yet.

Saleh ElHattab (00:16:15):
And that was a couple quarters of time that we don't get back, right?

Saleh ElHattab (00:16:19):
Learnings, but expensive ones.

Saleh ElHattab (00:16:21):
And so I would say

Saleh ElHattab (00:16:23):
Nothing that stands out as like the most significant,

Saleh ElHattab (00:16:26):
but we've done a lot of kind of iterating and guessing and feeling different parts

Saleh ElHattab (00:16:31):
of the company go faster than others,

Saleh ElHattab (00:16:32):
as well as regrettably spending a lot of time on efforts that we should have left sooner.

Silas Mähner (00:16:38):
In terms of understanding those things and the timeline,

Silas Mähner (00:16:43):
in your mind,

Silas Mähner (00:16:44):
you have a lot of experience doing product management in the past as well.

Silas Mähner (00:16:46):
What do you view as a proper time to test something to understand if it's working?

Silas Mähner (00:16:52):
Assuming you're following and doing things right, is it a quarter?

Silas Mähner (00:16:55):
Is it two quarters?

Silas Mähner (00:16:55):
Say, okay, we really need to pivot from what we're doing.

Silas Mähner (00:16:58):
What is that timeline in your mind?

Saleh ElHattab (00:17:00):
Yeah.

Saleh ElHattab (00:17:01):
If it's a formula, there's some sort of coefficient that

Saleh ElHattab (00:17:06):
is around the size of the buyer, if that makes sense.

Saleh ElHattab (00:17:10):
Um, so like the SMB motion, we could have probably found out within a month and a half, right?

Saleh ElHattab (00:17:15):
These buyers are very abundant,

Saleh ElHattab (00:17:18):
first of all,

Saleh ElHattab (00:17:18):
and you can talk to the right people,

Saleh ElHattab (00:17:20):
figure out fairly quickly whether or not there's an appetite.

Saleh ElHattab (00:17:23):
Um, and that's more in terms of like selling vision.

Saleh ElHattab (00:17:25):
That's not how much time it would actually take to build the product and everything else,

Saleh ElHattab (00:17:28):
but before kind of really breaking ground on,

Saleh ElHattab (00:17:31):
on development.

Saleh ElHattab (00:17:32):
Um, it's better to kind of test the thesis, test the slide deck.

Saleh ElHattab (00:17:35):
We have an internal slogan that is like the inverse of if we build it,

Saleh ElHattab (00:17:39):
they will come it's if they come,

Saleh ElHattab (00:17:40):
we'll build it.

Saleh ElHattab (00:17:41):
Uh,

Saleh ElHattab (00:17:41):
and so I'm a big believer in like spend time validating the thesis,

Saleh ElHattab (00:17:45):
uh,

Saleh ElHattab (00:17:45):
and selling it before you actually break ground on building it.

Saleh ElHattab (00:17:48):
Um, yeah, it's a large enterprise company, uh, that you're trying to sell to.

Saleh ElHattab (00:17:52):
If it's a motion that depends on fortune 500 buyers,

Saleh ElHattab (00:17:55):
that might take three quarters to really tell you whether or not it's going to be fruitful.

Saleh ElHattab (00:17:58):
It might even take a year plus.

Saleh ElHattab (00:18:00):
Right.

Saleh ElHattab (00:18:00):
Uh, and so.

Saleh ElHattab (00:18:01):
It really kind of depends on the buying cycle or the typical speed of decisions

Saleh ElHattab (00:18:07):
made by your buying audience to be able to quickly bet whether or not that idea is

Saleh ElHattab (00:18:12):
one that's going to be able to survive the test of time.

Silas Mähner (00:18:15):
Yeah.

Silas Mähner (00:18:15):
And earlier you mentioned,

Silas Mähner (00:18:17):
I mean,

Silas Mähner (00:18:17):
this is pretty obvious to people who are in the space,

Silas Mähner (00:18:18):
that is a very competitive space.

Silas Mähner (00:18:21):
There's a lot of people trying to get these dollars and trying to help these different companies.

Silas Mähner (00:18:26):
So what are the big things that set you apart from the competitors?

Silas Mähner (00:18:28):
I know you mentioned a marketplace, but we didn't talk too much about that.

Silas Mähner (00:18:32):
What is the real differentiator that your clients say,

Silas Mähner (00:18:34):
hey,

Silas Mähner (00:18:35):
we really like to work with you versus the other 35 people who are reaching out to

Silas Mähner (00:18:39):
us on a regular basis?

Saleh ElHattab (00:18:41):
Yeah.

Saleh ElHattab (00:18:42):
I'd say...

Saleh ElHattab (00:18:44):
To keep it simple,

Saleh ElHattab (00:18:44):
probably three or four main differentiators of which I have to be very cognizant of

Saleh ElHattab (00:18:51):
the fact that some competitors were surely claimed these as well.

Saleh ElHattab (00:18:54):
The first is the true belief in like automation over.

Saleh ElHattab (00:18:58):
services.

Saleh ElHattab (00:18:59):
It doesn't mean that we don't have an incredible white glove services team in our climate strategy.

Saleh ElHattab (00:19:04):
The way that we've been able to scale to a hundred customers while only having a

Saleh ElHattab (00:19:07):
couple of people as part of that organization was building a platform that could do

Saleh ElHattab (00:19:11):
things like extract data from stacks of PDFs to API integrations into core systems.

Saleh ElHattab (00:19:17):
And so we really pride ourselves on not just kind of claiming that we have,

Saleh ElHattab (00:19:21):
but actually wowing organizations with a true automated experience when they get on

Saleh ElHattab (00:19:25):
the platform.

Saleh ElHattab (00:19:26):
The second is that we built this for entities with complex physical operations,

Saleh ElHattab (00:19:31):
people with boilers,

Saleh ElHattab (00:19:32):
peoples with manufacturing lines,

Saleh ElHattab (00:19:35):
and being able to not only speak their language,

Saleh ElHattab (00:19:37):
but have a product that holds their hand,

Saleh ElHattab (00:19:39):
because oftentimes,

Saleh ElHattab (00:19:41):
they are up leveling internal talent,

Saleh ElHattab (00:19:43):
right?

Saleh ElHattab (00:19:43):
This is not somebody who knows the GHC protocol.

Saleh ElHattab (00:19:45):
And so we often say that it is a

Saleh ElHattab (00:19:48):
product that's built for your suppliers.

Saleh ElHattab (00:19:50):
It's a product that's built for your portfolio companies, not for you.

Saleh ElHattab (00:19:53):
You're going to get an incredible value out of it.

Saleh ElHattab (00:19:55):
But this is really built around that industrial operator.

Saleh ElHattab (00:20:00):
The third one is very much the way that we enable distribution.

Saleh ElHattab (00:20:05):
A lot of people have built supply chain engagement tools or portfolio engagement tools and

Saleh ElHattab (00:20:09):
the end of the day they unfortunately come down to kind of surveys that still put

Saleh ElHattab (00:20:14):
the onus on the recipient to do all the legwork and we've built a toolkit that you

Saleh ElHattab (00:20:19):
distribute to your suppliers and your report codes but the last one is the one that

Saleh ElHattab (00:20:23):
i truly don't think anybody has joined with carbon management which is that we have

Saleh ElHattab (00:20:28):
this services marketplace it's not just building a plan it's not just kind of

Saleh ElHattab (00:20:32):
making recommendations it's us

Saleh ElHattab (00:20:35):
increasingly actually facilitating contracting with the vendors who are actually

Saleh ElHattab (00:20:39):
going to execute on this and going kind of end to end on the project.

Saleh ElHattab (00:20:43):
We bake in a lot of value added features into that marketplace,

Saleh ElHattab (00:20:46):
so it's attractive even if you don't care about carbon.

Saleh ElHattab (00:20:50):
We just make it better for you if you're looking to upgrade your HVAC system or

Saleh ElHattab (00:20:53):
electrify your fleet to do it with a one stop shop.

Silas Mähner (00:20:56):
Okay, nice.

Silas Mähner (00:20:57):
So how difficult was it to build a marketplace to ensure,

Silas Mähner (00:21:01):
okay,

Silas Mähner (00:21:01):
we've got the right people on it and also they're open to us doing this?

Silas Mähner (00:21:05):
Because I can assume,

Silas Mähner (00:21:07):
I guess my assumption would be that there's some skepticism for the partners to say,

Silas Mähner (00:21:12):
hey,

Silas Mähner (00:21:12):
I guess we'll go through you to sell our services.

Silas Mähner (00:21:14):
We might want to sell it ourselves because we're better at it.

Silas Mähner (00:21:17):
But what is that like?

Silas Mähner (00:21:19):
What was that like?

Saleh ElHattab (00:21:19):
Yeah.

Saleh ElHattab (00:21:21):
was hard, it is hard, it'll continue to be hard.

Saleh ElHattab (00:21:24):
So I want to acknowledge that we are not deluding ourselves into thinking it'll be a piece of cake.

Saleh ElHattab (00:21:28):
That's part of what attracts us to it.

Saleh ElHattab (00:21:30):
It's going to be hard to replicate if we nail it.

Saleh ElHattab (00:21:33):
Your question,

Saleh ElHattab (00:21:34):
though,

Saleh ElHattab (00:21:35):
on the partners,

Saleh ElHattab (00:21:36):
the vendors that effectively deliver these solutions and their appetite to work

Saleh ElHattab (00:21:39):
with us versus selling direct is a common one that we even internally get from the team.

Saleh ElHattab (00:21:45):
The reality is that a lot of these OEMs

Saleh ElHattab (00:21:49):
of these original equipment and manufacturers of solutions are used to selling through channels.

Saleh ElHattab (00:21:55):
The lion's share of their sales is often not direct sales.

Saleh ElHattab (00:21:58):
Or even if it is that they have a direct sales motion, they still also have a channel sales motion.

Saleh ElHattab (00:22:03):
So we're not necessarily going into them and saying,

Saleh ElHattab (00:22:05):
you need to change the way you operate so that you work with us versus doing it yourself.

Saleh ElHattab (00:22:10):
We're saying you use channels.

Saleh ElHattab (00:22:12):
We're going to be the best one you've ever had.

Saleh ElHattab (00:22:14):
I know that you have resellers.

Saleh ElHattab (00:22:16):
And they probably are less software enabled.

Saleh ElHattab (00:22:18):
They probably have less of a distribution mechanism than a carbon management audience.

Saleh ElHattab (00:22:22):
They probably don't marry financial incentives like

Saleh ElHattab (00:22:26):
government subsidies and federal grants that are increasingly becoming available.

Saleh ElHattab (00:22:30):
We are going to be a consolidator of all that and treat us just like one of your resellers.

Saleh ElHattab (00:22:34):
But I think that you're going to increasingly want to allocate more resources to us

Saleh ElHattab (00:22:37):
because every dollar you spend with us or every product you give to us,

Saleh ElHattab (00:22:40):
we're going to be able to move faster and with more success.

Silas Mähner (00:22:42):
Yeah, okay.

Silas Mähner (00:22:43):
Got it.

Silas Mähner (00:22:44):
That is interesting.

Silas Mähner (00:22:44):
I think it is,

Silas Mähner (00:22:46):
when we first spoke,

Silas Mähner (00:22:48):
that is the idea specifically that the marketplace that made me think,

Silas Mähner (00:22:51):
okay,

Silas Mähner (00:22:51):
this is definitely different.

Silas Mähner (00:22:53):
what we talked a little bit about identifying when product market fit is there but

Silas Mähner (00:22:58):
can you just talk slightly more in detail around okay this is when we knew we were

Silas Mähner (00:23:04):
we hit xyz and that's when we knew okay this is the right client type because with

Silas Mähner (00:23:08):
these things you have to kind of change things and adjust it so that you have okay

Silas Mähner (00:23:12):
this is how we're going to go focus on our branding our our go-to market who we're

Saleh ElHattab (00:23:16):
going to talk to how we're going to talk to them etc yeah uh kind of a doozy of a

Saleh ElHattab (00:23:21):
question uh and

Saleh ElHattab (00:23:23):
One that I don't know that people will love my answer to.

Saleh ElHattab (00:23:25):
I think I first want to acknowledge that there's a school of thought that product

Saleh ElHattab (00:23:30):
market fit is a checkered flag that you're going to cross and that there's a very

Saleh ElHattab (00:23:36):
systematic way to get there.

Saleh ElHattab (00:23:37):
I think I saw Superhuman had the article about like building a engine to find

Saleh ElHattab (00:23:43):
product market fit and it's very formulaic and it's really impressive.

Saleh ElHattab (00:23:46):
And I acknowledge that that works for many.

Saleh ElHattab (00:23:49):
For me,

Saleh ElHattab (00:23:50):
I think product market fit is more of a metric that continuously highlights how

Saleh ElHattab (00:23:58):
easy it is to sell.

Saleh ElHattab (00:23:59):
And you always want to make things easier to sell.

Saleh ElHattab (00:24:02):
And so product market fit is just a measure of how easy it is.

Saleh ElHattab (00:24:05):
We are constantly pursuing it.

Saleh ElHattab (00:24:07):
And when it's really hard to sell,

Saleh ElHattab (00:24:09):
we would say we have a very bad product market fit index at this point.

Saleh ElHattab (00:24:13):
But even when we got to now a couple of repetitive motions with customers, I would say,

Saleh ElHattab (00:24:18):
There's no kind of PMF is in the rear view now.

Saleh ElHattab (00:24:21):
It's more like, OK, great.

Saleh ElHattab (00:24:22):
How do we make this even easier?

Saleh ElHattab (00:24:24):
What else is missing?

Saleh ElHattab (00:24:25):
And so for us,

Saleh ElHattab (00:24:27):
it's kind of going from being in a pure metal detection phase where you're walking

Saleh ElHattab (00:24:32):
around on the beach and trying to hear where it's starting to dig where you found.

Saleh ElHattab (00:24:37):
Right.

Saleh ElHattab (00:24:37):
And then starting to figure out how to dig faster once you found something while

Saleh ElHattab (00:24:40):
still having other people going around and being like,

Saleh ElHattab (00:24:42):
what other markets are ready for you?

Saleh ElHattab (00:24:44):
And so for us, I mentioned the SMB push and

Saleh ElHattab (00:24:48):
that was hard to sell.

Saleh ElHattab (00:24:49):
Like we got a couple customers,

Saleh ElHattab (00:24:50):
but the kind of cost per acquisition,

Saleh ElHattab (00:24:53):
the lifetime value,

Saleh ElHattab (00:24:54):
like formulaically just didn't make sense for us to keep doing that.

Saleh ElHattab (00:24:58):
And so when we found traction with industrially focused private equity firms with

Saleh ElHattab (00:25:04):
upper mid market to enterprise manufacturers,

Saleh ElHattab (00:25:07):
and we decided to dig in to make that a more attractive process to them,

Saleh ElHattab (00:25:13):
we didn't think

Saleh ElHattab (00:25:14):
Mission accomplished.

Saleh ElHattab (00:25:15):
We were like, OK, great.

Saleh ElHattab (00:25:16):
Like, how do we do 10x that with 2x the team?

Saleh ElHattab (00:25:20):
Right.

Saleh ElHattab (00:25:20):
How do we do 100x that and enable self-serve purchases, things like that?

Saleh ElHattab (00:25:25):
And so for us, it's increasingly honing in on how to make that easier, but never calling it done.

Silas Mähner (00:25:32):
Got it.

Silas Mähner (00:25:33):
I like that a lot.

Silas Mähner (00:25:33):
I think that's a really interesting way to look at it.

Silas Mähner (00:25:36):
That's helpful.

Silas Mähner (00:25:37):
I want to talk a little bit about talent.

Silas Mähner (00:25:39):
Obviously, my love of everything is around talent.

Silas Mähner (00:25:43):
So I guess you're around 20-ish people now.

Silas Mähner (00:25:46):
How do you think about culture building, especially early on and picking the right people?

Silas Mähner (00:25:50):
I mean,

Silas Mähner (00:25:51):
I happen to know you have a number of people you worked with in the past,

Silas Mähner (00:25:53):
but really curious on how you think about that as you bring in those early people.

Saleh ElHattab (00:25:58):
Yeah, yeah.

Saleh ElHattab (00:25:59):
Absolutely.

Saleh ElHattab (00:25:59):
Well,

Saleh ElHattab (00:26:00):
Twenty is kind of one of those sweet spots where everyone still knows everybody.

Saleh ElHattab (00:26:04):
And I don't mean like they've seen them on Slack.

Saleh ElHattab (00:26:06):
They know them.

Saleh ElHattab (00:26:07):
They've talked to each other and they're buddy buddy.

Saleh ElHattab (00:26:09):
And what that means as a blessing is that culture is something that you can fairly

Saleh ElHattab (00:26:15):
quickly assess during the interview process because you're meeting such a

Saleh ElHattab (00:26:18):
significant part of the team.

Saleh ElHattab (00:26:19):
And so as an applicant, you're like, oh, I like these people.

Saleh ElHattab (00:26:23):
This is actually a really safe space and really cool environment.

Saleh ElHattab (00:26:26):
And once they come on to the team,

Saleh ElHattab (00:26:28):
it's really easy for everybody to kind of hold the bar on culture.

Saleh ElHattab (00:26:32):
And so we have cultural building blocks that we all kind of repeat internally,

Saleh ElHattab (00:26:36):
of course,

Saleh ElHattab (00:26:37):
things like pragmatism,

Saleh ElHattab (00:26:39):
things like pragmatism over activism or humility and all these different kind of

Saleh ElHattab (00:26:45):
shared notions.

Saleh ElHattab (00:26:47):
But more important than any kind of codification of it right now is the fact that

Saleh ElHattab (00:26:51):
we're small enough that we can actually assess like,

Saleh ElHattab (00:26:54):
does every person here fit the culture or is anybody potentially letting the

Saleh ElHattab (00:26:58):
culture run unsupervised in a direction that we don't want and we can correct for

Saleh ElHattab (00:27:01):
it quickly.

Saleh ElHattab (00:27:03):
I'll say the next phase of our growth,

Saleh ElHattab (00:27:05):
we're going to have to be a lot more systematic about both evangelizing what that

Saleh ElHattab (00:27:08):
culture is and being able to detect internally when somebody is detrimental to the

Saleh ElHattab (00:27:14):
overall kind of ethos of the team.

Saleh ElHattab (00:27:17):
So I expect us to have more of that kind of constitutional what makes us tick

Saleh ElHattab (00:27:22):
in the next chapter.

Saleh ElHattab (00:27:23):
But so far,

Saleh ElHattab (00:27:24):
it's been one of those things where the culture is the team,

Saleh ElHattab (00:27:28):
the team is the culture,

Saleh ElHattab (00:27:29):
and we can kind of handpick the people to make sure that we continue that.

Silas Mähner (00:27:32):
Yeah.

Silas Mähner (00:27:34):
Are there any specific principles that you tend to guide what you do by,

Silas Mähner (00:27:39):
especially as you continue to grow into the next phase?

Silas Mähner (00:27:41):
Like,

Silas Mähner (00:27:42):
I think this is something that is not necessarily easy per se,

Silas Mähner (00:27:47):
but when the company is earlier or smaller,

Silas Mähner (00:27:49):
it's not as difficult because you can kind of get by without necessarily having principles.

Silas Mähner (00:27:53):
But as you grow, I mean, you've been part of a larger team, right?

Silas Mähner (00:27:56):
So I'd be curious if you have any particular principles that you look at for growth

Silas Mähner (00:28:00):
of the team and managing culture as you go to the next phase from your past experience.

Saleh ElHattab (00:28:05):
Yeah, absolutely.

Saleh ElHattab (00:28:06):
I think the pragmatism one is massive, and it's such a weighted word.

Saleh ElHattab (00:28:09):
I think everybody on the team is sick of me saying it,

Saleh ElHattab (00:28:12):
but a lot of it's rooted in,

Saleh ElHattab (00:28:14):
like,

Saleh ElHattab (00:28:14):
honestly,

Saleh ElHattab (00:28:15):
a crowded space where sometimes pragmatism goes at the wayside because it's a very

Saleh ElHattab (00:28:19):
attractive and very,

Saleh ElHattab (00:28:20):
for many,

Saleh ElHattab (00:28:21):
like,

Saleh ElHattab (00:28:21):
emotionally driven participation,

Saleh ElHattab (00:28:23):
right?

Saleh ElHattab (00:28:24):
The place is...

Saleh ElHattab (00:28:26):
But we share this earth is getting hotter and it's causing a lot of bad things to happen.

Saleh ElHattab (00:28:29):
Right.

Saleh ElHattab (00:28:30):
And so a lot of for profit entities right now exist,

Saleh ElHattab (00:28:36):
albeit being less centric on like value and a return on investment.

Saleh ElHattab (00:28:42):
And so for us,

Saleh ElHattab (00:28:43):
pragmatism is so critical because we need people to come in here and have a very

Saleh ElHattab (00:28:47):
value obsessed mindset to how they work.

Saleh ElHattab (00:28:50):
Every dollar we take from somebody cannot be to give them a sticker that says that

Saleh ElHattab (00:28:55):
they are carbon neutral and that's it.

Saleh ElHattab (00:28:57):
Every dollar that we take from them cannot be just for marketing sake.

Saleh ElHattab (00:29:00):
It needs to come back as $5 in energy savings.

Saleh ElHattab (00:29:03):
It needs to come back as a labor arbitrage where they're no longer spending as much

Saleh ElHattab (00:29:08):
time measuring their carbon.

Saleh ElHattab (00:29:10):
And so pragmatism as it pertains to both making sure that you're prioritizing value

Saleh ElHattab (00:29:16):
When you're talking to organizations,

Saleh ElHattab (00:29:17):
making sure that you're cognizant of why they may or may not be participating in

Saleh ElHattab (00:29:21):
something is one of our kind of core entities.

Saleh ElHattab (00:29:24):
The other one of this one's cheesy is kindness.

Saleh ElHattab (00:29:27):
And a lot of times people interpret kindness as a commentary on being sweet and bubbly with folks.

Saleh ElHattab (00:29:33):
And believe you me, I'm very welcoming of that attribute on the team.

Saleh ElHattab (00:29:38):
But we actually use the example with kindness of it's unkind not to tell somebody

Saleh ElHattab (00:29:43):
if there's something in their teeth.

Saleh ElHattab (00:29:45):
The point here is that kindness is constructive criticism.

Saleh ElHattab (00:29:50):
It's letting somebody know when they're not doing something right.

Saleh ElHattab (00:29:53):
It's highlighting where they are doing something right and building a culture

Saleh ElHattab (00:29:57):
around being the first internally to call out our shortcomings rather than letting

Saleh ElHattab (00:30:01):
somebody else do it.

Saleh ElHattab (00:30:03):
And so it's probably a rebrand of the term,

Saleh ElHattab (00:30:06):
but it's very much how we think,

Saleh ElHattab (00:30:08):
which is like if we build a culture of being okay to receive that feedback and give it,

Saleh ElHattab (00:30:12):
we're going to be a lot better for it.

Silas Mähner (00:30:15):
Yeah, I liked it a lot.

Silas Mähner (00:30:16):
I think it's super important because you can't self-correct any issues if you don't

Silas Mähner (00:30:21):
have that willingness.

Silas Mähner (00:30:22):
And even one person being unwilling to do that in a team can be really,

Silas Mähner (00:30:25):
really difficult for the entire team because you kind of just put this random

Silas Mähner (00:30:29):
pillar in the middle of everywhere and everybody's going to keep walking around it eventually.

Silas Mähner (00:30:33):
And before they know it, it really starts to collect dust and cause an issue.

Silas Mähner (00:30:37):
Out of curiosity,

Silas Mähner (00:30:38):
for you more personally,

Silas Mähner (00:30:40):
what are some of the habits that you have developed over the years that help you

Silas Mähner (00:30:44):
stay focused or that you would attribute to being core to some of your success?

Saleh ElHattab (00:30:49):
Yeah.

Saleh ElHattab (00:30:50):
I would say I'm definitely not an exemplary demonstration of work-life balance, but I am very much...

Saleh ElHattab (00:31:01):
believer of time to unwind so exercise is really important to me and whether

Saleh ElHattab (00:31:06):
exercise is running marathons for you or meditating or some sort of reprieve i

Saleh ElHattab (00:31:12):
highly recommend something that is more focused on the body than just the mind

Saleh ElHattab (00:31:15):
because of that symbiosis but i also unwind with watching a show at the end of the

Saleh ElHattab (00:31:20):
day reading and transparently frequenting

Saleh ElHattab (00:31:25):
comedy clubs in New York City probably too much as an attendee, not as a performer.

Saleh ElHattab (00:31:29):
And for me, that's really critical.

Saleh ElHattab (00:31:32):
I think being able to turn off is actually a big part of being able to show up 100% the rest of the time.

Saleh ElHattab (00:31:39):
And so things that really take me away from it help my brain go somewhere completely different.

Silas Mähner (00:31:43):
Any particular books that you would say have been really influential in your life,

Silas Mähner (00:31:46):
regardless if it's recent or in the past?

Saleh ElHattab (00:31:49):
Yeah.

Saleh ElHattab (00:31:50):
I'm a big Andy Grove fan, I think.

Saleh ElHattab (00:31:53):
A lot of his books come to mind.

Saleh ElHattab (00:31:55):
I think High Output Management is a big one, and that's a really cheesy business book.

Saleh ElHattab (00:32:02):
Maybe to go in another direction, though, I really liked Ender's Game, a sci-fi novel from a while back.

Saleh ElHattab (00:32:08):
Orson Scott Card wrote it,

Saleh ElHattab (00:32:10):
and that one was really empowering for me because it was this young teenager who

Saleh ElHattab (00:32:14):
got tasked with

Saleh ElHattab (00:32:16):
saving the world and it didn't come off as like some cheesy superhero novel,

Saleh ElHattab (00:32:19):
but rather like the true psychological toll and the heaviness of that.

Saleh ElHattab (00:32:23):
So.

Saleh ElHattab (00:32:25):
Somewhere in between those two books, I would say there's something to glean.

Silas Mähner (00:32:28):
Nice.

Silas Mähner (00:32:29):
I have to start reading more sci-fi.

Silas Mähner (00:32:31):
I realize that a lot of founders read this stuff,

Silas Mähner (00:32:33):
and I put that all behind me after I graduated,

Silas Mähner (00:32:36):
and I started reading mostly practical stuff.

Silas Mähner (00:32:38):
But what's next for the company?

Silas Mähner (00:32:41):
What are you looking forward to?

Silas Mähner (00:32:42):
What are the big challenges that lie ahead of you in the next,

Silas Mähner (00:32:44):
let's say,

Silas Mähner (00:32:44):
six to 12 months,

Silas Mähner (00:32:45):
the things that you're really getting ready to overcome?

Saleh ElHattab (00:32:48):
Yeah.

Saleh ElHattab (00:32:50):
Well, we grew about 400% last year from a revenue perspective, and this year we're trying to do it again.

Saleh ElHattab (00:32:55):
So the next 12 months are going to be an incredible sprinted marathon.

Saleh ElHattab (00:33:01):
I'm spending a lot of time actually scaling that sales team right now or

Saleh ElHattab (00:33:05):
accordingly preparing the rest of the organization for that influx of customers.

Saleh ElHattab (00:33:09):
And so I anticipate the next 12 months are going to be very formative as we go from

Saleh ElHattab (00:33:14):
the 1 to 10 of our lifecycle.

Saleh ElHattab (00:33:15):
Really, really get excited about hardening the marketplace and migrating from the first

Saleh ElHattab (00:33:22):
handful of massive wins we've had with customers to something that anybody and

Saleh ElHattab (00:33:26):
everybody can start to evangelize as part of working with us.

Saleh ElHattab (00:33:30):
And so making that marketplace increasingly a software streamlined experience is

Saleh ElHattab (00:33:36):
something that I'm really excited for.

Saleh ElHattab (00:33:37):
And then lastly,

Saleh ElHattab (00:33:39):
like there's just a different air at the company than there was two years ago,

Saleh ElHattab (00:33:44):
where I won't say we're out of the garage,

Saleh ElHattab (00:33:46):
but there's just a lot more.

Saleh ElHattab (00:33:50):
There's

Saleh ElHattab (00:33:50):
more product, there's more customer, there's more real to it.

Saleh ElHattab (00:33:54):
And so I'm excited to retain the customers that have trusted us in this first chapter.

Saleh ElHattab (00:33:59):
We've been really lucky from a net revenue retention and kind of overall churn perspective.

Saleh ElHattab (00:34:04):
Our customers are really happy, but we're onboarding bigger ones.

Saleh ElHattab (00:34:07):
We're onboarding more of them.

Saleh ElHattab (00:34:08):
It was really easy to make five customers happy with 20 people.

Saleh ElHattab (00:34:12):
Can we make a hundred customers happy with 20?

Saleh ElHattab (00:34:14):
And so the last thing is like,

Saleh ElHattab (00:34:16):
really making sure that we don't only focus on the next one,

Saleh ElHattab (00:34:19):
but figuring out how to keep the ones that we have with maybe the asterisk of the

Saleh ElHattab (00:34:24):
ones that we want to maintain after learning more about who's the right customer

Saleh ElHattab (00:34:28):
for us.

Saleh ElHattab (00:34:29):
And so this next 12 months is going to be juggling seven balls of growing the company,

Saleh ElHattab (00:34:33):
maintaining the happiness with customers,

Saleh ElHattab (00:34:35):
launching the new product line,

Saleh ElHattab (00:34:37):
and doing it while still getting to watch some comedy in New York.

Silas Mähner (00:34:42):
yes uh that's good i guess just last final thing if you if you have any ideas uh

Silas Mähner (00:34:47):
broadly speaking you know there's still a lot to be done there's still a lot of

Silas Mähner (00:34:51):
things that can be solved are there any particular uh startup ideas that you have

Silas Mähner (00:34:55):
or things you'd say if i was forced to quit today and go do something else you know

Silas Mähner (00:34:59):
these are the things that are really interesting to me and why yeah uh within the

Saleh ElHattab (00:35:02):
climate sector yeah within climate okay because i was going to say we

Saleh ElHattab (00:35:07):
I have a media literacy issue that we need to work on as well, but I'll save that for another podcast.

Saleh ElHattab (00:35:13):
On the climate side, there's so much.

Saleh ElHattab (00:35:16):
First,

Saleh ElHattab (00:35:18):
I shouldn't say it because I don't want more competitors necessarily within the

Saleh ElHattab (00:35:23):
carbon management space,

Saleh ElHattab (00:35:24):
but there aren't any clear winners here.

Saleh ElHattab (00:35:26):
There are a lot of folks increasingly getting closer to being one of the many

Saleh ElHattab (00:35:32):
winners that are going to happen in this space,

Saleh ElHattab (00:35:33):
but carbon management is still nascent.

Saleh ElHattab (00:35:35):
The fact of the matter is the lion's share of the companies that came out of the

Saleh ElHattab (00:35:38):
carbon management push were born in the last three years.

Saleh ElHattab (00:35:40):
So that's still a big opportunity.

Saleh ElHattab (00:35:43):
Capital will be harder, but nonetheless, it's a big one.

Saleh ElHattab (00:35:45):
Outside of that,

Saleh ElHattab (00:35:46):
though,

Saleh ElHattab (00:35:46):
there are so many parts of the decarbonization journeys for these companies that

Saleh ElHattab (00:35:52):
still need the cost curve to come down,

Saleh ElHattab (00:35:54):
that still need like raw innovation.

Saleh ElHattab (00:35:56):
that I wish that I could be more capable of.

Saleh ElHattab (00:35:59):
I wish I'd studied chemical engineering or fusion and everything else.

Saleh ElHattab (00:36:02):
I've kind of mentioned it.

Saleh ElHattab (00:36:03):
But look at the hard tech companies.

Saleh ElHattab (00:36:05):
And even if you don't have a hard tech background, only a handful of people at those companies need to.

Saleh ElHattab (00:36:10):
There's going to be the other traditional roles of strategy, of software, of product that are available.

Saleh ElHattab (00:36:17):
And so whether you want to go join one of those firms or start one,

Saleh ElHattab (00:36:20):
they are still very hungry and there's a lot of capital and a lot of opportunity

Saleh ElHattab (00:36:25):
still there.

Silas Mähner (00:36:25):
Yeah, I like that.

Silas Mähner (00:36:26):
I'm always curious to ask people this question because it's difficult.

Silas Mähner (00:36:29):
You have to focus on the problem that you're solving.

Silas Mähner (00:36:31):
If you see a problem that's not solved for your customers,

Silas Mähner (00:36:34):
you have to debate whether or not it's inside of your bucket to even bother trying

Silas Mähner (00:36:38):
to solve.

Silas Mähner (00:36:39):
And if it's not, you've got to say, hey, can somebody else go solve this?

Silas Mähner (00:36:42):
There's a huge opportunity here and it's causing pain for other people.

Silas Mähner (00:36:45):
I wonder if someday there'll be,

Silas Mähner (00:36:47):
I mean,

Silas Mähner (00:36:48):
maybe not because people are very precious about the ideas and opportunities,

Silas Mähner (00:36:51):
but I wonder if there'll be a mechanism because climate is not just about making

Silas Mähner (00:36:57):
startups and making money out of it.

Silas Mähner (00:36:58):
It's obviously we have to solve this problem.

Silas Mähner (00:37:00):
So I wonder if there'll be a mechanism to identify problems to help say,

Silas Mähner (00:37:03):
okay,

Silas Mähner (00:37:04):
this is like very clearly people are trying to solve this and they're willing to

Silas Mähner (00:37:07):
pay for it,

Silas Mähner (00:37:08):
but it's super inefficient.

Silas Mähner (00:37:09):
Here's this big list of problems entrepreneurs go have at it, right?

Silas Mähner (00:37:13):
what we'll make happen yeah um but maybe maybe this is my utopian view of

Saleh ElHattab (00:37:17):
entrepreneurship yeah yeah i mean it does happen uh it isn't the norm but it does

Saleh ElHattab (00:37:22):
happen i mean we've seen and the name is fraught in different audiences now but

Saleh ElHattab (00:37:27):
hyperloop was a white paper that was put out by elon musk i'm not building it

Saleh ElHattab (00:37:31):
here's the papers right and uh increasingly i think people recognize that it's

Saleh ElHattab (00:37:37):
better to build than to

Saleh ElHattab (00:37:39):
Gatekeep.

Saleh ElHattab (00:37:40):
So more open source, more public kind of discussion.

Saleh ElHattab (00:37:44):
All these things are going to be fun.

Silas Mähner (00:37:45):
Absolutely.

Silas Mähner (00:37:46):
Hopefully we're doing a good job with that on the pod here.

Silas Mähner (00:37:47):
But anyways,

Silas Mähner (00:37:48):
man,

Silas Mähner (00:37:48):
any last things you want to mention,

Silas Mähner (00:37:50):
calls to action,

Silas Mähner (00:37:51):
where people can reach you before we wrap up?

Saleh ElHattab (00:37:53):
Yeah, there's so many audiences that I hope are listening here that are relevant for us to speak to.

Saleh ElHattab (00:37:59):
So one, if you're looking for a job in climate, we're hiring people.

Saleh ElHattab (00:38:03):
and we are somewhere at the sweet spot of a software platform that is going to move

Saleh ElHattab (00:38:07):
quickly but gets to actually put on those steel-toed boots and get physical world

Saleh ElHattab (00:38:12):
stuff done as well.

Saleh ElHattab (00:38:13):
Separately,

Saleh ElHattab (00:38:14):
if you are a large corporate or you're a private equity firm or you're the industrial,

Saleh ElHattab (00:38:19):
we can help you with your or your supply chains or portfolios emissions.

Saleh ElHattab (00:38:22):
Please reach out.

Saleh ElHattab (00:38:24):
And otherwise,

Saleh ElHattab (00:38:24):
if you're in New York and you're looking for comedy recommendations,

Saleh ElHattab (00:38:27):
you know where to find me.

Silas Mähner (00:38:28):
Very nice, man.

Silas Mähner (00:38:30):
I'll be coming back for a visit pretty soon.

Silas Mähner (00:38:31):
We'll have to grab a coffee when I'm back.

Silas Mähner (00:38:33):
But awesome, man.

Silas Mähner (00:38:34):
This has been a pleasure to have you on and looking forward to putting this out in the world.

Saleh ElHattab (00:38:38):
Thanks so much, Silas.

Silas Mähner (00:38:41):
All right, everybody, thanks so much for tuning in to today's episode.

Silas Mähner (00:38:44):
Welcome to the takeaway section.

Silas Mähner (00:38:46):
There's three,

Silas Mähner (00:38:47):
again,

Silas Mähner (00:38:47):
as usual,

Silas Mähner (00:38:47):
three main things that were really worth bringing up for me in this section from

Silas Mähner (00:38:52):
today's podcast with Salah.

Silas Mähner (00:38:55):
The first one is,

Silas Mähner (00:38:56):
despite there being a lot of people in this space,

Silas Mähner (00:38:59):
in this kind of carbon tracking and reporting space,

Silas Mähner (00:39:02):
he's very bullish on the need to build a good product that will genuinely serve the customers.

Silas Mähner (00:39:07):
And some could say this is maybe kind of just delusion,

Silas Mähner (00:39:11):
but I think that what to me it stands out is that it's really,

Silas Mähner (00:39:14):
really deep self-belief in one's ability to do something better than other people

Silas Mähner (00:39:20):
and really,

Silas Mähner (00:39:21):
really pursuing that with a lot of effort and intentionality.

Silas Mähner (00:39:26):
Obviously, it's very difficult as you build a team to make sure that everybody has that self-belief.

Silas Mähner (00:39:30):
But his kind of focus on recognizing,

Silas Mähner (00:39:32):
okay,

Silas Mähner (00:39:33):
yes,

Silas Mähner (00:39:33):
there's people who are early winners,

Silas Mähner (00:39:35):
but nobody has really,

Silas Mähner (00:39:36):
really solved this problem for these particular people.

Silas Mähner (00:39:41):
And I just really appreciated that because it's very difficult to be in these spaces.

Silas Mähner (00:39:46):
And it came across that he was really, like, genuinely confident in what they're doing.

Silas Mähner (00:39:50):
So I like that a lot.

Silas Mähner (00:39:51):
Secondly, with confidence as well.

Silas Mähner (00:39:55):
Sala also has a lot of humility in acknowledging that he wasn't the right fit.

Silas Mähner (00:39:59):
He wasn't the right founder for a particular problem that had to be solved,

Silas Mähner (00:40:03):
especially when he was debating,

Silas Mähner (00:40:04):
you know,

Silas Mähner (00:40:04):
what can I do in industrial decarbonization to actually help with climate change?

Silas Mähner (00:40:08):
There were some things he said no to because it wasn't really in his wheelhouse.

Silas Mähner (00:40:12):
And I think along the same line,

Silas Mähner (00:40:13):
there's a lot of these technical founders who,

Silas Mähner (00:40:15):
unlike Sala,

Silas Mähner (00:40:16):
do go into this space.

Silas Mähner (00:40:17):
Like they have the technical chops to do it.

Silas Mähner (00:40:20):
But what happens is as they grow,

Silas Mähner (00:40:22):
they really fail to recognize the missing gaps in what they can't do to bring in

Silas Mähner (00:40:28):
partners or other team members who can help them solve those problems and i think

Silas Mähner (00:40:32):
just having this level of humility as a founder is extremely important because we

Silas Mähner (00:40:36):
cannot be precious about our feelings or all these deep details when we're trying

Silas Mähner (00:40:40):
to solve the climate crisis we need to work very hard and get the right people in

Silas Mähner (00:40:43):
place to make it happen it's not it's not about our egos or it definitely shouldn't

Silas Mähner (00:40:47):
be if it is you know you're probably not in it for the right reason so

Silas Mähner (00:40:51):
That would be just a takeaway I had, if you will, to other founders.

Silas Mähner (00:40:55):
Just really acknowledge where you have gaps and be willing to go and bring other

Silas Mähner (00:41:00):
people in to help you solve those.

Silas Mähner (00:41:01):
And then thirdly,

Silas Mähner (00:41:02):
his focus on ensuring that the team,

Silas Mähner (00:41:05):
that everybody who joins the team has this pragmatism and kindness.

Silas Mähner (00:41:09):
I would reword how he said kindness.

Silas Mähner (00:41:11):
I mean,

Silas Mähner (00:41:11):
that's his choice of words,

Silas Mähner (00:41:12):
but the way I would kind of reconstruct it would be willingness to give

Silas Mähner (00:41:17):
constructive feedback.

Silas Mähner (00:41:19):
This is important because the team needs to constantly improve and grow.

Silas Mähner (00:41:23):
And you can't do that if people aren't willing to speak up and say,

Silas Mähner (00:41:26):
hey,

Silas Mähner (00:41:26):
listen,

Silas Mähner (00:41:26):
like,

Silas Mähner (00:41:27):
I really don't think that's right.

Silas Mähner (00:41:28):
Here's why.

Silas Mähner (00:41:29):
And do it in a good way, in a kind way, to use his words, right?

Silas Mähner (00:41:33):
So those are three things I really liked.

Silas Mähner (00:41:36):
A kind of bullishness on the space.

Silas Mähner (00:41:38):
The...

Silas Mähner (00:41:39):
humility of the founder or the recognition of the gaps for the founder.

Silas Mähner (00:41:43):
And then the focus on team and constructive feedback and making sure that we're

Silas Mähner (00:41:48):
really being quite frank with ourselves about what's going on and what we got to do.

Silas Mähner (00:41:51):
So that's all for today.

Silas Mähner (00:41:53):
Thanks so much.

Silas Mähner (00:41:54):
And we'll see you next time on the Clean Techies podcast.

Intro and Background
The Problem They Solve
Global Emissions from Industry
Ideation and Idea Validation
Company Status and Growth
Challenges and Milestones
How / When to Pivot
Standing out in a Crowd
Market Positioning and Challenges
Pragmatism-First Culture
Principles and Habits for Success
Future Plans and Opportunities
Climate Startup Ideas
Closing Remarks and Call to Action
Takeaways