147: Research and Experimentation with Vulnerable Populations with Georgia Sugarman
No Hacks: Web Strategy for the AI Age
Welcome to No Hacks, a weekly podcast where smart people talk to you about better online experiences!
In this episode, I'm joined by Georgia Sugarman, Head of User Research at Kooth Digital Health and a speaker at the upcoming Women in Experimentation Summit. Georgia shares her journey from being a hip hop dancer to an experience designer and finally a user researcher. She emphasizes the importance of creating safety and comfort when conducting research, especially with vulnerable populations.
Georgia also discusses how being trauma-informed and incorporating creativity can enhance research outcomes.
Don't forget to sign up for the Women in Experimentation Summit on June 6th, where Georgia will be opening the event with her talk on "Do No Harm: Research and Experimentation with Vulnerable Populations."
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No Hacks is a podcast about web performance, technical SEO, and the agentic web. Hosted by Slobodan "Sani" Manic.
