#3 - Messenger Marketing for Amplifying Your Customer Relationships for More Profit w/ Rutger Thole
Growth & Greatness eCommerce Podcast
Chapters
0:00
Episode Intro
0:27
Introduction of guest Rutger Thole
1:20
Review of 2020 performance - Learnings for business owners and entrepreneurs
17:28
Rutger’s connection to ManyChat/Messenger and what led him to these tools
27:17
Can chatbots help make businesses more consumer-centered?
35:45
How chatbots enable customers to make the right purchase decisions through helpful information
42:35
How enabling chatbots for your business can improve and strengthen your customer service
51:01
Increasing customer LTV and likelihood of repeat buyers with automations & chatbots
1:01:28
What can eComm brand owners do to implement chatbots & automation flows into their business?
1:14:11
Episode Outro
Growth & Greatness eCommerce Podcast
#3 - Messenger Marketing for Amplifying Your Customer Relationships for More Profit w/ Rutger Thole
Feb 22, 2021 Season 1 Episode 3
Right Hook Digital

This was a great chat with our friend Rutger Thole AKA The Botfather - which started in a different direction than we expected but thought it would be valuable to leave in.

We started talking about the mindset impacts 2020 had on all of us as entrepreneurs for about the first 15-20 mins before getting stuck into how Messenger and Manychat can be effectively utilised to improve your customer service and relationships, which ultimately leads to more organic growth and higher profits.

Join Rutger’s Bots + Beers Facebook group for free ManyChat training, peer support, and exclusive live webinars and hangouts with the whole community!

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If you want to learn more about us and what we do at Right Hook, visit our website: Right Hook Digital

Full episode transcript & chapter markers for this episode are available on the Growth & Greatness eCommerce Podcast Buzzsprout page!