In this episode, we speak with Katie Dedinger about Competency Based Training. We learned how she successfully identifies core competencies, and creates a training plan built around developing those skills in her workplace.

It's important to secure management buy-in for your training program

Define the minimum skills that employees need for their roles

Develop a blended approach to learning

Here's a great ebook to help you master the concepts in this episode's main takeaways. Thanks for listening to The BizLibrary Podcast!