De-Escalation Conversations
018 - Unmasking Manipulation: Strategies for High Conflict Personalities – with Samantha Drum, Esq.
Samantha Drum is a high-conflict strategist and personal injury attorney with years of experience managing high-conflict people and situations, as well as coaching others to do the same.
After facing several high-conflict personalities at the start of her career, she realized a harsh truth—law school did NOT prepare her for managing high-conflict behavior or extreme personalities.
She decided to take the time to study high-conflict personalities.
To learn effective tools and strategies that she could use when she found herself in high-conflict situations.
She learned how high-conflict personalities work, the way they think, and what causes them to go off.
She now implements plans for managing the situation to minimize the damage they cause and maximize her control of the situation and she empowers other people to use these same skills.
CONTACT SAMANTHA
Website: www.controlledconfrontation.com
KEY POINTS
- Differentiating high conflict personalities from other problematic individuals
- The "ear statement" and "clear method" approaches to resolving conflicts
- Samantha's work with a client dealing with controlling and high conflict parents
- Teaching the client to recognize manipulative statements, set boundaries, and prioritize well-being
- Free tools provided by Samantha for dealing with high conflict individuals
- Samantha's online course, the High Conflict Cure, and its benefits
- Factors that contribute to true change in high conflict individuals
- The role of counseling or therapy in helping high conflict individuals understand their behavior and make conscious changes
- The challenges in accepting the need for change for high conflict individuals
TIMESTAMPS
[00:00:11] Expert helps people deal with high conflict personalities.
[00:03:24] Teaching others about manipulation tactics and self-protection.
[00:07:42] High conflict narcissists blame and manipulate others.
[00:13:45] Methods to handle difficult situations and people.
[00:15:34] Attorney records high-conflict deposition, stands firm.
[00:20:48] Navigating conflict: control, tools, and mindset.
[00:23:48] Knowing how you respond versus react.
[00:25:15] Growth through setting boundaries and gaining respect.
[00:30:39] Free tools for assessing conflict, argument playbook, survival guide, online course.
[00:32:29] Client overcomes controlling parents, finds peace.
IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.
Find more about
How to Calm an Angry Person in 90 Seconds or Less
Come visit us at the IDEA website (International De-Escalation Association):
https://TheIdea.World
Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.
Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact
Samantha Drum is a high-conflict strategist and personal injury attorney with years of experience managing high-conflict people and situations, as well as coaching others to do the same.
After facing several high-conflict personalities at the start of her career, she realized a harsh truth—law school did NOT prepare her for managing high-conflict behavior or extreme personalities.
She decided to take the time to study high-conflict personalities.
To learn effective tools and strategies that she could use when she found herself in high-conflict situations.
She learned how high-conflict personalities work, the way they think, and what causes them to go off.
She now implements plans for managing the situation to minimize the damage they cause and maximize her control of the situation and she empowers other people to use these same skills.
CONTACT SAMANTHA
Website: www.controlledconfrontation.com
KEY POINTS
- Differentiating high conflict personalities from other problematic individuals
- The "ear statement" and "clear method" approaches to resolving conflicts
- Samantha's work with a client dealing with controlling and high conflict parents
- Teaching the client to recognize manipulative statements, set boundaries, and prioritize well-being
- Free tools provided by Samantha for dealing with high conflict individuals
- Samantha's online course, the High Conflict Cure, and its benefits
- Factors that contribute to true change in high conflict individuals
- The role of counseling or therapy in helping high conflict individuals understand their behavior and make conscious changes
- The challenges in accepting the need for change for high conflict individuals
TIMESTAMPS
[00:00:11] Expert helps people deal with high conflict personalities.
[00:03:24] Teaching others about manipulation tactics and self-protection.
[00:07:42] High conflict narcissists blame and manipulate others.
[00:13:45] Methods to handle difficult situations and people.
[00:15:34] Attorney records high-conflict deposition, stands firm.
[00:20:48] Navigating conflict: control, tools, and mindset.
[00:23:48] Knowing how you respond versus react.
[00:25:15] Growth through setting boundaries and gaining respect.
[00:30:39] Free tools for assessing conflict, argument playbook, survival guide, online course.
[00:32:29] Client overcomes controlling parents, finds peace.
IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.
Find more about
How to Calm an Angry Person in 90 Seconds or Less
Come visit us at the IDEA website (International De-Escalation Association):
https://TheIdea.World
Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.
Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact