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Big Butts No Lies Plastic Surgery Podcast
Big Butts No Lies is a plastic surgery podcast created to help women feel informed, confident, and prepared when navigating the world of cosmetic surgery.
Hosted by plastic surgery consultant and former patient coordinator Mavi Rodriguez, the show offers a rare behind-the-scenes perspective into how the plastic surgery industry really works. With more than 18 years of experience working inside top plastic surgery practices, Mavi understands how surgeons evaluate patients, how procedures are planned, and what recovery truly looks like after surgery.
Each episode features conversations with board certified plastic surgeons, recovery specialists and industry professionals who share their experiences with procedures such as breast augmentation, liposuction, BBL, tummy tuck and other aesthetic treatments.
Whether you are researching plastic surgery, preparing for a procedure, or want to understand the process better, Big Butts No Lies offers honest conversations, recovery guidance, and expert insight to help women make smarter and safer decisions.
Big Butts No Lies Plastic Surgery Podcast
The secret to the perfect tummy tuck belly button. Ft. Dr. Jerry Chidester
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In this episode of the best plastic surgery podcast "Big Butts No Lies", our host & plastic surgery consultant Mavi Rodriguez is joined by Dr. Chiddy, a board-certified plastic surgeon who primarily focuses on 'mommy takeovers', helping them regain control and confidence in their bodies after pregnancy. Together they discuss the following topics:
1. How did Dr. Miami's use of social media for plastic surgery revolutionize the industry and pave the way for future plastic surgeons?
2. Plastic surgery and social media; is a plastic surgeon who is dancing on tiktok unprofessional?
3. What is the key to making the perfect belly button after a tummy tuck?
4. What role does social media play in educating patients, addressing stigmas around plastic surgery, and improving representation in the industry?
5. How does Dr. Chiddy ensure quality patient care and ongoing communication, especially for out-of-state patients, throughout the entire surgical process, from consultation to post-op care?
Tune in to this episode to gain valuable insights into the world of plastic surgery and learn more about the plastic surgery industry!
Meet Dr.Chiddy
Dr. Jeremy Chidester, or “Dr. Chiddy,” is a board-certified plastic and reconstructive surgeon who also specializes in body surgery. Inviting and welcoming to everyone, Dr. Chiddy strives to provide patient-centered care and will always take the time to listen to your cosmetic goals or concerns. When it comes to meeting the needs of his patients, he has an artistic eye, precise technique, and compassionate perspective. He also loves expressing his creative side, and he regularly performs popular TikTok dances with his staff and family! Throughout your appointment, Dr. Chiddy works hard to ensure you feel taken care of and to offer expert knowledge about plastic and reconstructive treatments.
Plastic Surgeon South Jordan, UT Dr. Jerry Chidester (jerrychidestermd.com)
Jerry Chidester, MD (@drchiddy) • Instagram-Fotos und -Videos
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Hey, guys. My name is Mavi, and I've spent the last 14 years in the plastic surgery and beauty industry, working alongside some of the best plastic surgeons in the country. Name no. I don't work for anybody. So I have unbiased opinions about hundreds of surgeons from across the world, and I can help you achieve the body of your dreams. Name Hey, guys. Do I have the show for you today? You're not gonna believe who I have on the show. I have doctor Gerry Esther.
He goes by doctor Chidi. You guys probably have seen him all over the Internet dancing and educating and just doing the best that he can do. Thank you so much for being on the show, doctor Chidi.
Thank you so much for having me. It's been a long time coming.
It really has. You know, you really caught my attention on TikTok, and it was mainly because of your mommy takeovers. I would love for you to go into Tell us about how you came up even with calling it a mommy take over, and what do you see in your patients?
Yeah. So, you know, mommy take care of her goes back. So I practice in Salt Lake City, Utah. I'm a board certified plastic surgeon. And a lot of the population here in Salt Lake city and the surrounding area are women who have either recently had kids or in the middle of having kids or done having kids, name and they're in their twenties to mid forties typically. So a lot of my patients are in that kind of mommy age range where they're raising their kids still or, you know, the kids are a little bit older. So because I do so many, like, mommy makeovers, you know, I I I all my patients are email pretty much. You know, I do have some male patients, but mostly female.
And one thing I've really noticed with these surgeries is just how empowering it is for women To really get their bodies back, to kinda take back control of their body. So I said, you know, like, I feel like the word makeover, although it's it's, you know, it's Fine. We hear that all over the Internet and social media. I feel like it's not as empowering as someone or woman who's taking control of their life back, We're able to help women with it. They just can't do on their own when you have that loose, stubborn skin, that scarred fat, Wide muscle separation. And those are things no matter what they do in terms of exercise, diet, it's never gonna repair itself. Name And I think one thing I try to do on social media is really help people understand that, like and kinda break those stigmas down. Like, hey.
Like, you're not Copying out if you decide you wanna do this mommy takeover. Like, we're just doing something to help you out. And to see that confidence that women have after the mommy takeover, it's name just so gratifying and rewarding for me as a surgeon, our team, and our patients.
You know, doctor Chidi, that boost of confidence is name What led me to launch this show and led me to believe, hey, I have something important to say. I have information I can share. Name and I've shared it with my audience how it was not that before I had my surgery, I I was already working in plastic surgery and I knew I had all the knowledge, but I didn't really have the confidence in myself to believe, hey, I can do it. And it was after my surgery and going through the whole process and seeing how much information there was lack of online, it led me to like, you know what? I can do it. And thankful I'm so thankful because I and I'm sure you have seen the amazing transformations in women's and just how their lives just take off after surgery.
Yeah. No. For real. And it's cool that you have that personal experience that you can relate to your audience into other plastic surgery patients. And I agree with you. You know? There's a lot there's a lack of information out there. The problem is there's a lot of information that's, Either incomplete or misleading. That's a lot of times not generated by even plastic surgeons, people who, you know, just, aren't a part of the field.
But, so it's really important for us, I think, as educators to, you know, share those experiences and and help people better understand. Again, like I said, break down the stigmas of Plastic surgery. You know, we hear that and we just think, oh, it's vanity. Well, for 1, like, if you're doing it for a main purpose, so what? That's up to you. It's no one's place to judge you. But too, like, there's so much more than that. You know? It's the functional aspects that you talk about, the confidence that you have after the surgery and then what it's able to do for people's self steam. And so it's just really cool to see those changes.
And people that don't know about it, like, they don't know the benefits you can get. You know? If there's a really good restaurant down the street and you You never heard of it? Like, you'll never be able to experience that. You know? But people go there. They love it, and they start sharing about it. And you hear word-of-mouth, and then you experience, and you wanna share it. You know? And so I think that's where the mommy takeover and plastic surgery is headed in my opinion. I've seen that change over the last 5 years of Being in practice, you know, just social media being a a good tool for surgeons and and other people to help educate the public.
I did see that you were you had some presentations where you were talking about social media and plastic surgery. Why don't you tell us a little bit about that?
Yeah. So I get asked pretty frequently to speak on this topic. Like, at the American Society of Plastic Surgeons, I speak every year at the hot topics About kinda what's going on in social media as it relates to plastic surgeons, you know, because we get shadow banned. New new guidelines are coming in all the time, and so I kind of date and talk on those things. But I do also speak to, you know, other professionals and then, you know, even, the general public about social media in terms of Utilizing it for a business because I I am a plastic surgeon, but I also am a business owner, you know, private private practice business owner, and then we have our own team and staff. And so, there's a lot of things that relate to even people outside of plastic surgery. I did receive so, plat ASPS is the Society of Plastic Surgeons. They had their 1st year.
They called it the inaugural year for social media awards, and they've never done this before. But this is the 1st year they wanted to recognize plastic surgeons in our field That we're utilizing social media in ways to help the public and to help surgeons. And so I received the overall, like, I don't know what it's colleague overall social media award for best representation of the specialty. So I felt very honored. I didn't know that was happening, but, so I had to show up in Austin, like, last 2nd to be there.
How cool.
Yeah. I I you know, it's interesting because I started doing this. So I finished my practice or training in California in 2018, and so then I joined a practice here in Salt Lake City In 2018. That's when I started using social media. And I'd used it in the past, but not for, you know, this, for education. And, you know, in doing that early on and then when TikTok came around in 2019, when I started using it early on, I I got a lot of Flack for that. Like, people are like, why are you so unprofessional? Why are you dancing? Or why are you, you know, making TikToks? And I got a lot of heat. And, you know, I never did anything that was, like, unethical or, like, just, like, over the top.
You know? I was trying to educate, but also be myself and dance. And so it's kind of nice to, like, see this now coming full circle. Like, people acknowledging, like, hey. Actually, we realize we need to use this to educate our patients, and And it's a really important tool and, you know, for them to say that. So I, yeah, I feel very humbled and grateful.
That's amazing. You know, I had, doctor Miami on the show, and we talked about how when he started using Snapchat, he that same year, he got a letter from the society saying, like, stop, you're in trouble. Name He said the net he said I kept going. In the next year, they were like, hey, why don't you come talk to our to the surgeons about using social media. So I it's I think it's interesting how they at first, they're like, hey. Don't do that. And then they come back around.
Yeah. No. He is amazing, by the way. What he does is just phenomenal. I and I definitely admire his work. And, you know, I don't do Snapchat personally, but, like, I think what he's done has really you know, I think he's been one of the main pioneers. You know? He came before me, and it's just cool to see how successful he's been, but also helped building up other surgeons. But yeah.
No. I I I see that. I think, you know, plastic surgeons, especially, like, maybe the older surgeons are Much more conservative. Right? And even if you look back at what, like, the yellow pages, when the yellow pages came out, you know, surgeons were getting on each other for using an ad in the yellow pages, you know, And just a simple ad. And then when billboards became a thing, surgeons would get on each other for doing a billboard, you know, and then websites. So it's just like anything new that comes out, Surgeons are so hesitant and get feel threatened. You know, in my mind, like, I I have a different mentality than some people. You know, some people think, look.
There's 1 pie. Name And if I have a piece of pie and you take a piece of pie, we're gonna run out of pie. And so I think that's where people get so, like, you know, territorial. And, you know, I'm kind of the opposite. It's like, you know what? In my mind, there's a lot of pie first off. There's plenty. There's more pie than you can ever eat. And 2, some people don't like pie.
You know? Like, I I like pie, but some people like cake. Like, I love chocolate cake. Right? Or some people love cheesecake or some people love, you know, e And so in my mind, like, different surgeons are different types of desserts, and not every person out there wants to come and have my pie. They may want Doctor Miami's cake. Right? Or, you know, so and so's Eclair. But so I think if we have that mentality, we're not gonna look at each other like competition. Like, we should be Building each other up. And so that's kind of where I've tried to go with social media and push that kind of more positive narrative.
Name I love it. I love it. And you know what? Let me tell you another thing that caught my eye. Your belly buttons are Chef's Kiss. Why don't you tell us a little bit about how do you decide what the belly button's gonna look like to educate our audience on How the the belly button looks how you decide, I guess. How you decide how it's gonna look, how they can look at belly buttons and and make some conclusions.
Yeah. So, you know, thinking about abdominal classes is something, you know, we obviously all learn in training. You know, there's so many different techniques of how to create a belly button. And a lot of people think, one, we just Cut off your belly button you were born with and then make a new one. And we do that sometimes. Like, I did that yesterday, actually. But For the most part, we're actually saving your belly button stock. We cut around it.
We pull the skin down and then reshape the belly button. And so for me, you know, when I first started doing it, I was doing what I learned in training, but I realized pretty quickly, like, it you know, we're trying to take, like, Someone's belly button, like, the how they had it their whole lives, and then change it to make it look like everybody else's belly button that you're doing. You know? And it's like I didn't feel like that was natural because I felt like we're trying to take a square and fit it in a circle, you know, for everyone. It's like if you have a hammer, everyone's got a nail, but some people have different shaped belly buttons. And so when I look at a belly button, I've kind of evolved how I do it because I spend a lot of time. I spend about 30 minutes in each surgery of knee And tummy tuck takes about 75 minutes, and thirty of that I'm spending doing the belly button. Because in the end of the day, you know, you can hide your tummy tuck scar under your Swimsuit or your bikini, but you can't hide your belly button. I mean, you can.
You can just cover it. Right? But really, like, I think the Best types of tummy tucks that you can get that is when you're you're willing to show off a belly button. So for me, it really comes down to, 1, what does your belly button look like before surgery? And some women's belly buttons, they're like, I don't like it. Right? They're like, I don't like my belly button. It's stretched out from pregnancy. They might have a hernia, so there's a little, you know, stuff poking through, Or it's just stretched out or it's really long because maybe they gained a lot of weight and lost during pregnancy. So there's all these factors I look into. I'm actually in the middle of writing a paper on it to publish in a journal, so I'm gonna kinda publish my actual, like, how I do it step by step.
It's gonna be the same choice. Look at, Yeah. Look at their belly button. I asked them if it's the one they wanna they like it or if they want it different. Because some people say, well, I want more of a vertical. I want more round. You know? So I asked the patients, And then we reshape it during surgery. So that takes, like I said, 30 minutes.
There's a lot of steps for that. But I really think spending the time to do that, like, patients will feel like, You know, they've done something that really helps them look like they did before they had kids.
Absolutely. And those belly buttons, That's probably the number one thing I hear from women who are considering a tummy tuck. It's I'm scared of having an ugly belly button Or, you know, there there I'm sure you've seen some pictures on the Internet where they have A really big, big scar around their belly button and just unsightly, and it's something that I mean, it scares them. So to To know that you tailor your belly button design to the patients, what she's looking for, what they have, what they, Desire. I think that's really amazing. I would love for you to tell us a little bit about your Buildout. The the I think I heard you called it the plastic surgery church or something like that.
Yeah. But other people have called it that. I haven't Yeah. So I I I start own practice and just a little background. I started my own practice. I it was called Jerry Chidester MD, just my name basic, right, in 2020. So I started that 2 months before COVID hit. We didn't know at the time that that was gonna happen, obviously.
So we had a very small practice, a few employees, then COVID hit. But it was during COVID that I kinda really just did a lot of social media, did virtual consults. So I really didn't have downtime. We were still working. Name I paid all my employees. You know, we did the PPP loan stuff, and so we kept our doors open. I I kinda had to because I had no revenue. Like, I just opened a practice.
You know? And I'm in a lot of debt as a med student.
New student. As in new
doctor, med student. So I was like, we have to stay open. So, luckily, I got that federal loan and paid our staff and kept seeing calls. And then when we opened up again in May, We're really busy, and so and it just has never stopped since May of 2020. So early on, though, in my practice, after having been with a different practice for the 1st year and a half, One thing I told myself was I want to own the space that I will retire in. Meaning, I wanted to invest in that building and that space early on. So we got really busy early on, and I just took every single thing that we made, and I saved it. I saved it.
I saved it. And then I was looking for a location, And one of my friends from high school works for a a project management company. And I said, hey, man. Can you can we find, like, a plot of land that we could do a building? And he said, yeah. I have a couple for you. And so he took us up to this this point of the mountain over here in in South Salt Lake. It's called Draper. And knee He took us up to this plan.
He said, hey. We're thinking of doing a pretty big building here with a couple other guys. And I said I looked at, you know, the view, and I said, I have to be here. Like, This is where I have to be. And so we you know, all that money we'd save, we put towards the building. Luckily, we had that. And then, yeah. So that's but it's been a 3 year process.
I mean, going through commercial building and real estate is just a whole different Beast. And, you know, I would say plastic surgery for me is a lot easier than doing business stuff. But yeah. So we've been building this. It's a it's a pretty big building, but, again, we share it with a couple partners. So we we occupy about 40,000 square feet. So the lowest level is a 5 ORASC, so ambulatory surgery center. We'll have overnight stay.
So for a lot of our outer state patients out of town, We'll have them stay with a nurse overnight. You know, it's not common in Utah to have recovery centers like that, so we'd be one of the first ones for plastics do that, in Utah, at least. And then, the main level, the 2nd level is our spa and our clinics, another 20,000 square feet. So we're doing that because I really have this kind of vision and dream. And, you know, I have 2, partners now that work with me. So there's 3 plastic surgeons since we started. We really wanna grow this and become just a center of excellence in Salt Lake City and in the west. In the US, where we're a place where people can Come and say, hey.
I wanna come learn with you guys. We wanna share ideas. We wanna operate together, do trainings, do injection trainings, you know, aesthetics trainings, name Do all these things to really just be like a center of learning for
Perhaps. I love that. That's wonderful. And I I know you have a secret weapon. Her name's Mindy.
Right.
Why don't you tell me a little bit about Mindy and how has this transformation with both of y'all going through this journey of moving, starting the business, starting another business, but deciding to start a building. I'm sure it was amazing.
Yeah. So Mindy's my, my boss first off, and then and she's my wife. And so we worked together. We've known each other since high school, since we were 17. We got married when we were 22 when I was in college. You You know, she went to hair school, and so she, you know, pretty much supported our family all the way through residency because I just didn't have much of an income for, you know, eight Plus years or yeah. 8 years. And so we're just you know, she's always been by my side and always supportive.
We have 3 kids together. And, You know, as we we were in our 1st practice, you know, under another surgeon, she was still doing my bookkeeping because she did that with her parents when she was younger. So she knew how to do accounting and bookkeeping. So she did that for me. And then when we left that place, it was scary, you know, for me to start a business. I had no idea what I was doing. Name She didn't either, but we figured it out. You know? And the good thing is that she's just always been so supportive.
She's always been my number 1 fan. And the coolest thing is watching her grow over the last 5 years, you know, in her capacity. I mean, she is a boss. She, like, runs that place. I mean, you know, she has all the relationships with all these companies, and they love her. She all the staff, we have over 40 employees now. They respect her, look up to her, and she gets things done. And quite honestly, like, Even though she's my wife, like, it's not, like, always she's, like, on my side.
She's on the biz side of the business. When we come home, yeah, we're obviously on each other's side. But Sometimes, you know, like, I have an idea, and she's like, that doesn't make sense. You know? And but I appreciate that because I need that honest feedback. You know? And so I think she's helped us build a a really good culture in our business and in our team, and patients see that, and our staff appreciate that. And she's very protective of that culture, and she gets it.
Name That's beautiful. We know, as somebody who worked in a plastic surgery office and hearing from the patients, name We know how important it is to have really good staff, to have happy staff who's happy to be there, who's happy to be seeing patients, name Who's happy to answer the phone? We know how important all of that really is in the grand scheme of things when somebody's calling your office. We can tell. Usually, I can call an office and I can tell how that experience is gonna be just by that interaction with the front desk. If they're miserable and they don't really sound that happy, I wonder what's going on over there.
For sure. Yeah. Colt, you know, one thing I learned about business, and I talk about I've talked about this a lot on different podcasts, you know, with even non plastic surgery podcast like business and stuff is that, you know, business culture is so important. You know? Establishing, you know, foundations for your business that people all understand and can can, work with. Because it's you know, you bring someone in who has a totally different culture than you Or not personality, but culture. It's not gonna mesh well. And it's hard to, again, fit some like a square peg into a round hole, And there's gonna be tension there. It's not gonna work, and that will come out eventually.
And so we're very like, who we hire, if we have to fire, all those decisions are made based off of our culture and, you know, our HR person, she just knows our culture. Obviously, Mindy knows it, and our staff knows it. And but because of that culture, like I said, you You know, it's very reflective of us and our personalities, and our patients see that. I appreciate it.
They do. So I've actually had a few patients who have gone through your, who had surgery with you and gone through your care, and I've loved how you've taken care of them. Why don't you tell a little tell us is about what can somebody expect when they come see you as far as, seeing you for consultation? How is the post op here? Name Tell us a little bit about that.
Yeah. So it depends, you know, if you're in state or out of state, but, essentially, we treat you the same in terms of how many follow ups you have and all that whether you're in state. You know what? My my whole goal from the beginning was if we were gonna because because of social media and things, you know, our our reach is across the nation and the world. And so I really wanted to establish care where if someone were to come from New York or Australia or down the street, You know, they're gonna have the same level of care and feel like they're being attended to the same. So, if you're from out of state, for example, you know, a lot of times, patients will actually fly in now for their consult to meet me in person and our team, but that's not required. But what I do require is if you're coming from out of state, Typically, I do wanna meet you before your surgery. I don't like to show up the day of surgery and say, hi. You know, here we are.
Because I wanna see you, examine you, get all your measurements, make sure everything is what we were planning. You know? But usually, we'll do a virtual consultation. I do that, like, this face to face Or in person, I always meet you at the consult. I don't have my PA or, you know, someone else see you for consultation. I'm the one coming up with a plan with you as the patient, We decide together what you want to do, what's best for you, and safest. So we do that. And then patients typically have a pre op Appointment with my nurse, and that's where I go over a lot of the details, the nitty gritty of all the, you know, the the consent forms and everything. And that can typically be a virtual consult if it's out of state.
Or, again, if I didn't see you at the original, consult, then we try to have you We arrange it so your pre op is in town, and then I meet you as well. So, again, I always meet you before surgery. And then, our nurses go through all the consent. We get the photos. If there's any questions that arise or you wanna change your plan, then I'll meet you again. And then the nurse will say, hey. You know, they have questions, and then I'll I'll meet you name again before surgery because I wanna make sure that your plan is clear to you and that what we're doing is what you want and that you're safe. So then the day of surgery, I I meet you, obviously.
We mark, do all that. You have your surgery, and then we always do a 24 hour post op appointment. I always do that. I know not every doctor does it. I mean, that's up to them. But I feel like if you're gonna catch anything wrong within the 1st 24 hours, like, that is the ideal time to do it. Right? And so I always see it, but, you know, because my schedule, I operate almost every day, so I'm not always in clinic. And the way that because we don't have our new building yet Where everything's in one space, I operate sometimes in a different city than where my clinic is, so I can't be in 2 place at once.
But we tell our patients ahead of time. We give them a schedule. We say, okay. These are the days you're gonna see Chester is running a CR nurse and our PA, and we cycle. So we see patients at 24 hours at 1 week. So if I didn't see you at your 1 or one day, I see you at the 1 week For sure. So I always see you within the 1st week, post to post op. And then we do, like, a 3 week, a 6 week, a 3 months, You know, and so and then annually.
And so pretty much I tell patients, if you're my patient, you're my patient for life. You know, I wanna take care of you, and so we're always available if you ever need us.
You know, that's a really interesting thing that you said about the follow ups. I wanna ask you, and I always tell my girls, I always tell my listeners That we struggle to get post op pictures. So I'm super curious to see if you have found a way of getting post op pictures after 6 weeks.
Yeah. So, I mean, you know, we from the beginning, like I said, we we give them the schedule. We actually have a printout that goes in their their
Content folder?
Little packet. Yeah. And it says, like, these are when we'll see you. And so we said the expectation in the beginning, like, you know, we're gonna fall up a lot until you get sick of us pretty much. Right? But, and then for the out of state, yeah, like, if they're not in person, I always tell them if you're name out of state. I'd love to see you at least in person one more time, you know, after your surgeries, whether it's at 3 months, 6 months, a year, whatever, at least one time try to come back trip. And that doesn't always happen, especially if they're out of the country. But because of the those expectations, yeah, I mean, we At 3 months, that's when I always see my patients again, and it's when the swelling is mostly gone and all that and scars look fine.
So we'll get photos, you know, in the office. But, you know, if they're out of date, we haven't uploaded into our Electron Medical system. So before that appointment, they get a note the like, a reminder that says, hey. Make sure you take your photos so doctor review it. And so we have them do that. And then when I meet with them, if they didn't take it, then we do a virtual exam, but then I do remind them to take Photos. So we do kinda hound our patients. I get it.
But it's really important. You know? I think it's important for the patients so they can see, you know, or be reminded of, okay. Where do we start? Where are we now? Right. So you can compare. You can see the change, which is really cool. But 2, it helps me as a surgeon and my team to assess ourselves. Like, if we're never checking ourselves for our work and we just assume everybody's doing well, then we're not gonna grow. Like, I'm not gonna grow as surgeon had become better at what I do.
Like, if I don't have that feedback from a belly button, though, like, I tried something and then I never see them again, well, I don't know. Maybe that was a terrible idea. And if I keep doing it and never see people you know, there's, like, a 100 women out there with terrible belly buttons. We don't want that. So I think it's important to have those follow ups and to get that feedback. And sometimes, yeah, it's painful. Your feedback, you're like, name Okay. Thank you for being honest, you know, and then but you learn from it, and then we grow.
And that's and that that right there is the the jewel I feel like if, name And I talk to my girls about this all the time. If your surgeon is open to conversation with you, that's really what you're looking for Because no there's no surgeon can guarantee that everything's gonna come out 100% perfect and you're gonna be 100% happy and nothing's gonna happen. That's not real. That's not realistic. Something can happen. And although we do everything possible for to avoid knee A complication or something happening? It's still a possibility, and conversation with your surgeon is so important.
I agree a 100%. You know? And sometimes, you know, as surgeons, we we think, oh, we we know better, and I'm just gonna tell you how it should be or you did something Wrong. Right? But I think, really, you just have to, yeah, be open and listen, get and accept critique. And, you know, hard conversation to have. Yeah. Exactly. But I think, like, for me, I always tell patients, like, I we're on the same team. Like, I don't want this ever be like, you know, you're coming in.
You're mad at me because something happen. Like I said, even if someone does per I did a TikTok on this yesterday. You know, someone asked me, have you ever had perfect surgery? No. In my opinion, there's no such thing. Like, what is considered perfect anyway? But, like, even if I did everything perfectly, like, you think it's perfect, the surgery will outcome will never be perfect because there's so many variables that we can't control. You know, you don't live in, like, an isolated box. Like, you have to live life, and your body's gonna heal itself. And sometimes people heal differently.
And But I think, you know, as as long they're on the same team and my patients understand that, like, they can feel comfortable approaching me or my other staff, You know, and my staff feels comfortable. Again, it just comes down to culture. So if I am able to take, you know, positive feedback or negative feedback from my staff, they're willing to come and say, hey. Your patient came in and just not happy with so and so. They're willing to, first off, come tell if they're afraid to tell me because they think I wanna yell at them or throw an instrument at them, then I'm never gonna learn about it. Right? And then they're gonna go make an excuse for that patient, And that patient will then not feel validated because now they're not seeing me. I'm not I don't even know about it. So it really stems, I think, from The culture that the surgeon sets.
And then, you know, if the staff feels comfortable, they'll tell you. And if I'm comfortable enough, I'll talk to the patient. Right? So I think it trickles that direction. So I definitely think it starts with the culture.
Absolutely. You I think you definitely hit it on the head with that that, And I say this on the show all the time. It trickles down from the top. Mhmm. It whatever is happening, it's trickling down from the top. So you are Confirming what I've been telling my girls that if it's coming from the top, if the if the staff is telling you things, it's Probably coming from management of what what there's what they're telling you. But Yeah. Okay.
So doctor Chidi, tell us, my listeners, my girls, where can they come see you if they wanna come have surgery with you?
So I'm in Salt Lake City, Utah. Well, technically, we're gonna be in Draper, Utah. Just south of Salt Lake. But you can find me on Instagram, so doctor Chidi. Just c h I d d y. I'm on TikTok, doctor Chidi, Facebook. Yeah. A lot of people DM me on Instagram.
I'm happy I try to I do all of my own replies. I take care of my own social media content, but name Sometimes I can't keep up. So I do try to reply, but, I get a lot of DMs. Yeah. So my you know, currently, my books are open. I am booked out a couple of years. So, for consults and then surgery. So I do have, again, 2 partners.
They're amazing. Doctor Pfeiffer, doctor Garlic. They are aesthetic fellowship trained. Very similar styles in terms of belly buttons, breasts, you know, do a lot of internal bra. We're very similar in what we do in that sense. They're great, and so there are options as well. And we have a lot of the same kind of philosophy on how we approach our patients. And that's I I handpicked them.
Like, I was very, very careful in who I brought on. You know? After my 1st experience working with a different doctor, I was like I was, like, mortified. I was, like, PTSD. Like, I don't wanna work with any other surgeon ever again. I just wanna do my own thing. But then I realized as I got busy, I'm like, I can't do this And the vision I had in terms of wanting to grow this, I'm like, I couldn't do it alone. So when I brought on doctor Garlic, I've known him since medical school for over 10 years, and so we're good friends, and so I know who he was. He's an awesome surgeon.
And then doctor Pfeiffer, who he brought on just this last summer, he is a phenomenal human being, Super intelligent. He even has his MBA, his business degree, and is a doctor. So he's just a smart guy, but his patients love him. You know? And so and I've had A lot of people DM me and say thank you for bringing on doctor Garlic or doctor Pieper. I had such a good experience. You know? And I I always send those screenshots to them so they see that, and, you know, it's good Positive feedback for them. Yeah. So I'm happy to see patients.
I do breast augmentation cases because they're really short. They're like an hour of surgery. Those patients I'll still see, and I'll see them within a couple of months because those can fill some of my little slots that I have. But, like, for the mommy takeovers, I'm booked out so far on those. You know? It's name hard to get people in right away, but but we try.
Well, I've heard really great things about doctor Garlic actually. Really great things from his patients and actually doctor Pfeiffer. I have heard really great things about him. So we now that we know you handpicked them and you were very picky and particular about name Who you brought on to join the culture and that lets us know a lot about what to expect with them. So Salt Lake City with doctor Chitty or doctor Garlic or doctor Piper. Maybe we should get them on the
show. Yeah. Name For sure. I would love that. Cool.
Send them my way, doctor Chitty. Thank you so much for being on the show. I really appreciate it. And if to my girls who are listening, if you wanna go see doctor Chitty, go see him in Salt Lake City, or you can go check him out on TikTok.
