Dean Benard - Communicating Through Conflict & What's Coming in 2024 Artwork

We've Seen A Thing or Two

As investigators and mediators focused on regulatory and workplace conflicts, we have seen a thing or two and learned a thing or two! In each episode we will be speaking with industry leaders in regulation, human resources, and law, as well as thought leaders and top performers in investigations, mediation, business leadership, and entrepreneurship. We bring our audience interesting and cutting-edge information on conflict management as it relates to professional regulation, workplace disputes, establishing a positive culture in the workplace. It all crosses over folks and this podcast will provide unique insights and information anyone in a leadership position, regulatory or otherwise can use.

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We've Seen A Thing or Two

Dean Benard - Communicating Through Conflict & What's Coming in 2024

January 29, 2024 • Dean Benard • Season 4 • Episode 1

After a long break from production, we are back for Season 4. In this episode, your host, Dean Benard, takes the opportunity to share his thoughts on communicating during conflict. Most people deal with conflict in one of two ways, or sometimes a combination of both these ways: Avoidance and Defensiveness. Neither of these approaches will help, and the advice we got as children... you remember, "Just ignore them and they will stop", or "You just stand up to them and put them in their place" was well-meaning but ineffective. We need to engage strategically, thoughtfully, respectfully, and with an open mind, to resolve conflict. This episode will help listeners with some clear advice, and practical tools to manage conflict and prevent it from escalating.

Dean also provides a sneak peek into the upcoming episodes planning over 2024.