Business Class: The Tourism Industry's Podcast
Business Class is a podcast for those looking to make a living in tourism and traveling well. We host smart conversations with interesting people who built satisfying careers in the tourism workplace. Presented by the academy at Learn Tourism | learntourism.org
Business Class: The Tourism Industry's Podcast
How well do you know Fred Dixon, the next CEO of Brand USA?
In this podcast episode, Fred Dixon, the newly appointed CEO of Brand USA, shares insights into his journey in the tourism industry and his vision for the future. Growing up in the hospitality business, Fred initially wanted to be a lawyer but found his passion in tourism, particularly in destination marketing organizations (DMOs). He reflects on the meaningful moments and challenges of his career, highlighting the importance of compassion, empathy, and strength of character for a successful CEO. Fred discusses the complexities of balancing stakeholder groups and navigating challenges such as political divisiveness and environmental sustainability. He emphasizes the role of advocacy and community building in creating a resilient tourism industry. Fred also shares his admiration for mentors in the industry and values kindness and fairness in leadership. The episode concludes with a warm exchange between Fred and the host, Stephen Ekstrom, expressing mutual respect and admiration for each other's work in the industry.
Business Class is brought to you by Learn Tourism, the nonprofit academy - harnessing the power of science, business psychology and adult education to advance the tourism industry and build sustainable economies. Learn how to engage your community, win over stakeholders and get more visitors at learntourism.org.