Memorable Experiences
An "All Things Hospitality" podcast. Join Jeff & Jen as they interview incredible guests - Restaurant Owners, Hoteliers, and other hospitality visionaries. They also share Shifter episodes between the two of them that are full of their own insights. During these episodes they share restaurants they love, funny stories, industry do's and don'ts, and many other fun tidbits. Check out this podcast if you're in restaurants, hotels, or another hospitality industry where the Guest Experience impacts your bottom line. Let's dive in!
Memorable Experiences
Ep. 5 - How to Maximize the Guest Experience with Systems - Lee Calihan
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Jen & Jeff Hubler
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Episode 5
Lee Calihan is an amazing Hospitality professional, born into a family Catering business in Chicago, IL. Her experience includes restaurants, Catering Sales, and Wedding Planner. In this episode we discuss -
How Systems will Maximize your Revenue
How Managing Expectations for your Customers Matters
Why it is important to sometimes say "No"
Basic things you can do to streamline your Catering inquiries and bookings
Lots of laughs and good times!