Memorable Experiences
An "All Things Hospitality" podcast. Join Jeff & Jen as they interview incredible guests - Restaurant Owners, Hoteliers, and other hospitality visionaries. They also share Shifter episodes between the two of them that are full of their own insights. During these episodes they share restaurants they love, funny stories, industry do's and don'ts, and many other fun tidbits. Check out this podcast if you're in restaurants, hotels, or another hospitality industry where the Guest Experience impacts your bottom line. Let's dive in!
Memorable Experiences
Ep. 8 - Luxury Guest Experiences with Jenn Clements from Three Forks Ranch
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Jen & Jeff Hubler
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Season 1
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Episode 8
Join Jen as she speaks with Jenn Clements, the General Manager at one of the North America's most incredible luxury destinations, Three Forks Ranch in Savery, Wyoming.
They discuss a variety of topics, but dive in depth on:
- Servant Leadership, and why open conversation and disagreement is the most important path to growth
- Culture and how it keeps your Staff and Guests coming back
- Hiring and Training in a high end, luxury environment
- Why details are absolutely key to delivering the experience of a lifetime
This episode is a total gem!