Speak Out Loud: Stories of Strength

Financial Recovery

Community Collaboration

Donna Neale-Arnold is a Financial Counsellor who works for Lifeline Darling Downs & South West Queensland Ltd. Donna has worked in financial counselling since 2011 after a previous career in banking & natural therapies. She's worked as a Rural Financial Counsellor, Generalist Financial Counsellor & Small Business Financial Counsellor, & is also a Supervisor & Mentor in the industry. Donna encourages you to ask for professional help with your financial situation as early as possible & not let shame prevent you from accessing help.   

Listen to the podcast conversation to hear Donna explain:

  • her role as a financial counsellor – this is a free service 
  • the direct & indirect impacts the bushfires have had on people in the region
  • the impact of multiple stresses on the financial wellbeing, security & confidence of individuals and families and the region as a whole
  • the strengths demonstrated by the people of the Southern Downs 
  • what you can do to recover from financial stress or a financial crisis
  • feeling shame about financial matters is not uncommon 
  • there are many avenues of support to help you recover from financial stress
  • what a financial counsellor can help you with
  • supports available for agricultural businesses
  • the importance of asking for help early

RESOURCES and LINKS
Download a handout which includes a summary of the episode with the Top 3 Takeaways or Tips and a full list of the services and resources we referred to.

Contact Donna Neale-Arnold from Lifeline Darling Downs and South West Queensland Ltd
E: dnealearnold@lifelinedarlingdowns.org.au
P:  0400 655 281   /   07 4699 1692   /   1300 991 443 (Australia)

Contact Kathryn Walton from Kathryn Walton Consulting and Outdoors is my Therapy

Lifeline Darling Downs and South West Queensland Ltd
Problem Gambling, Financial Counselling, Generalist Financial Counselling, Financial Resilience & Capability Education, SPER Hardship Partners
Intake is via Phone 1300 991 443.
Agencies: complete a referral form & email to lifeline@lifelinedarlingdowns.org.au

“Lifeline” -  Crisis Support
24 hour crisis support & suicide prevention services
P: 13 11 14 (Australia)

Rural Financial Counselling Service
Free financial counselling for primary producers & small business owners in southern Queensland
P: 1300 732 777

National Debt Helpline
Help over the phone from a Financial Counsellor or  be directed to your local Financial Counsellor
P: 1800 007 007

Moneysmart
A range of help on financial topics & issues that arise at every age

The Salvation Army  - Financial Counsellors
P: 1800 722 363

Uniting Care  - Financial Counsellors
P: 0438 997 901

Small Business Bushfire Financial Counselling Support Line
Support for people in small business
P: 1800 413 828

Darling Downs and West Moreton PHN - Use the clickable map to find mental health services in the region

Speak Out Loud has been supported through funding from the Darling Downs and West Moreton PHN

Music by Twisterium from Pixabay