Retail journeys in chatbots, WISMO and Personalisation

A conversation about how chatbots are being used in retail and how this impacts not only customer service but also the personalisation of the whole experience.

Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email info@disruptionworks.co.uk with the subject Podcast and we will see what we can do ;-)