"How do we get out of our own way so we can be transformational leaders?"

Speaking of the insurance industry, Lyle Steffensen says, “We're an industry of mavericks. We're an industry of people who don't fit other places”. She follows that up with, “But I don't think I've met many people who know that.” It is clear that Lyle has a passion for the insurance industry, but it isn't the usual ‘I fell into it and loved it’ story.