Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK

In the latest episode of the Making Risk Flow podcast, host Juan de Castro interviews Sufen Lim, Senior Vice President at Tokio Marine Group. With over a decade of experience spanning investment banking to her current role, Sufen offers a unique perspective on the industry's evolution and Tokio Marine Group's strategic vision.

Sufen joins Juan to share the cultural nuances crucial for thriving in the insurance sector and the group's commitment to driving product innovation and operational excellence. With wisdom rooted in Winston Churchill's advice, from harnessing AI to collaborating with insurtech startups, Sufen also reveals Tokio Marine Group's forward-looking approach to meeting customer needs and addressing future mega trends.

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Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

Check out the three most downloaded episodes:

• The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo
• 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada
• Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's