Credit Professionals Are Open to More Automation, Study Shows

Credit professionals have big plans to keep their businesses profitable and successful as the role of credit and accounts receivable (AR) departments continues to grow exponentially each day.

In the next 18 months, 41% of credit professionals say their biggest focus for AR is to develop a stronger focus on customer relationship management in order to improve payment timeliness and reduce outstanding balances, according to a new report from NACM and BlackLine. The top three technologies that credit departments plan to implement are digital payments, electronic invoicing and digital credit applications.

One of the top ways to improve efficiency is with automation. 43% of businesses are open to discussion around automating accounts receivable processes.

You can download the full report here.
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