Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Extra Credit
Balancing Speed and Risk in Credit Decisions
April 12, 2024
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NACM
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Episode 104
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Understanding and improving customer onboarding is crucial because it not only influences the company's revenue but also shapes long-term customer relationships. A seamless and comprehensive onboarding process accelerates time-to-value, maximizes product adoption and reduces customer churn, thus leading to many positive outcomes.
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