Batteries Demystified by Ramesh Natarajan
Mr. Ramesh Natarajan has over four decades of experience in the domain of lead acid battery designing, manufacturing, testing, marketing, and servicing with a special focus on trouble shooting peculiar problems. His continuing passion for learning about lead acid batteries and enthusiasm to share technical details related to batteries, chargers, and the various equipments which use batteries, has resulted in this venture, comprising of a series of Podcasts. His website www.RameshNatarajan.in also has Articles, FAQ's and Videos in addition to the contact details. Your comments and suggestions are most welcome.
Batteries Demystified by Ramesh Natarajan
42. Understanding Customer Pain Points Guarantee & Warranty Clarified
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Ramesh Natarajan
Listen to today's podcast episode as we clear the confusion as regards warranty & guarantee. This podcast episode is for the battery user as much as it is for the battery manufacturer and dealer.
The questions posed and answered are –
- What exactly is meant by Guarantee & Warranty?
- What is a pro-rata warranty?
- Is the user of the battery better off not availing of the pro-rata warranty replacement in the last year?
- Is it worth availing AMC on battery during the Guarantee period?
- Why exactly needs to be done during the AMC and can it be done by any electrician?
& many more.
We've discussed the topic in detail and tried to clear the subject with the intention of addressing the customer's pain points. Don't miss out on this captivating episode which is in an FAQ format.
To get in touch with me please click on, www.rameshnatarajan.in
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