Soft Skills Salon
Welcome to the Soft Skills Salon: an audible think-tank on soft skills with your host, Diana Kawarsky. This podcast is where you learn how soft skills make a difference to your work, your teams, and your organization. Here, you will listen to international and diverse voices, both novices and experts, discussing their real-life perspectives, strategies, and insights. Learn how, when, and where our guests have experienced soft skills having a positive impact on-the-job. Each episode is a conversation based on our Soft Skills Impact Questionnaire. Join us for a dynamic and informative chat because “Conversation is the Currency of Communication”.
Soft Skills Salon
Leadership and the timing of feedback with Chris Graham
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Diana Kawarsky
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Episode 12
In this episode, we are joined by Chris Graham, the founder and principal of TellPeople, a communication and presentation skills training firm in Toronto, Canada. Diana and Chris begin by examining different aspects of successful leadership. They continue their discussion by looking at the best ways to engage with someone who may have incorrect facts by asking questions about their feelings and motivations. They conclude their discussion on feedback by first asking if feedback is always desired, which guides the timing and specificity in providing that feedback.
Today's Selected Questions
- What does success leading others look like to you?
- How do you have a conversation with someone who has their facts wrong?
- How do you provide feedback to others?
Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
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