ClearlyRated Survey Says Podcast
Tune in with hosts Ryen Salo and Bridget Harper of ClearlyRated! Listen as they dive into topics related to client experience (CX) and beyond. Covering diverse themes from conducting your customer surveys to crafting memorable, five-star experiences, each conversation is geared towards fostering business growth. Their mission in every episode? To guide you in strengthening connections with your customers. Catch these insightful discussions shaping the business world, with new episodes dropping every other week. Enjoy and learn!
ClearlyRated Survey Says Podcast
How to Leverage NPS in Your Marketing Communications
In our previous episodes, we discussed why NPS is a game changer as well as getting your team excited about your NPS program. In this episode, we are expanding on all those topics and addressing how exactly to leverage your NPS in your marketing communications. We are excited to welcome our sales legend, Cris, into the conversation! Cris’ entire job is focused on talking about NPS so we thought she would fit right into this conversation. Tune in to learn the following:
- Key hurdles when talking about NPS and how to discuss it with those who don't know what NPS is?
- For those who run NPS programs, how can they talk about their score and celebrate their wins?
- How to improve your current NPS?
- How can NPS be underutilized?
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