ClearlyRated Survey Says Podcast
Tune in with hosts Ryen Salo and Bridget Harper of ClearlyRated! Listen as they dive into topics related to client experience (CX) and beyond. Covering diverse themes from conducting your customer surveys to crafting memorable, five-star experiences, each conversation is geared towards fostering business growth. Their mission in every episode? To guide you in strengthening connections with your customers. Catch these insightful discussions shaping the business world, with new episodes dropping every other week. Enjoy and learn!
ClearlyRated Survey Says Podcast
Beyond the Badge – An Inside Look at the Survey Program
In this episode, we are going to touch on the value ClearlyRated provides BEYOND our survey badge. Some people think of us as another “best of workplace or industry award” but we are WAY more than that so we wanted to spend a little time today discussing the ROI of what ClearlyRated brings to our clients. Here's a highlight of what we will address:
- We are a platform that allows you to measure your client experience - are your clients happy? How many are passives and could easily leave? Do you have detractors who surprised you with their ratings?
- We have a team who works with you from survey implementation to survey completion providing tips and resources to help your survey succeed and provide best practices for responding.
- Industry benchmarks - we have an analytics team dedicated to providing industry benchmark data so you can see where your business stands in the industry. These are typically updated on an annual basis and are collected via a third party.
- Marketing resources - If you win we provide each client with an array of resources that help you promote your winning. Beyond the badge, we provide press release copy, social media copy, and more that allow you to shine a light on your firm.
- Don’t survey with us? That’s okay! Visit clearlyrated.com/solutions/blog/ to read resources that can help you start your client experience journey!
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