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Do you dread having certain conversations with your clients?
We've all been there. Whether it's talking about something as simple as your upcoming vacation or as hard as confronting their overdue account - we hate feeling like the bad guy with our clients.
But mastering this skill is critical to the success and sustainability of your business.
So in this episode, we'll dive into the nitty-gritty of tackling some of the challenging discussions that are just a natural part of any private practice.
In this episode you’ll learn:
- The kinds of common situations that call for carefully managed, but direct, communication.
- How to think through the best structure for having those conversations, including how to soften the blow in a way that makes sure your clients feel heard.
- Strategies for dealing with the emotion that may come up as well.
And we'll talk about how to set boundaries that work for both you and your clients, while keeping that relationship strong.
Not sure what to say, how to say it, where or when?
Don’t worry. I’m here to help - and you’ve got this.
~Wendy
xoxo
P.S. if you’re enjoying the podcast as much as I hope you are (!), could you help me spread the word? Who are two friends or colleagues you know who could really use a boost of encouragement each week? Who else needs this kind of teaching? Please share this episode with them - and thank you!
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Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor
www.WendyPittsReeves.com
Wendy@WendyPittsReeves.com
