As consumer technology improves, basic household appliances, like the washing machine, keep sprouting new, high-tech functions. Not surprisingly, they’re also increasingly difficult to repair. So our journalistic gumshoe ventured to find out: Who put us in this jam? And why?

“The Great Washing Machine Scam,” originally appeared in Craftsmanship, a digital magazine about master artisans and innovators, and the architecture of excellence. You'll find many more stories, videos, audio recordings, and other resources on our site — free of charge and free of ads.

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Written by AARON BRITT 

Introduction by PAULINE BARTOLONE

Narrated by MITCH GREENBERG

Produced by PAULINE BARTOLONE

Music by BLUE DOT SESSIONS

Read the original story: https://craftsmanship.net/the-great-washing-machine-scam/