CX In The Wild
"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."
CX In The Wild
How does innovation enhance the quality of everyday products?
In this episode, I had the pleasure of speaking with Janine George, the Chief Product and Marketing Officer at Carrol Boyes, a South African brand renowned for its timeless and functional art. As we delved into the world of product experiences, Janine shared the unique culture of innovation that drives Carrol Boyes and the dedication to creating conversation-starting pieces.
Janine also shared her insights on women in leadership and emphasized the importance of networking, mentorship, and seizing opportunities. Her journey from mechanical engineering to her current role serves as an inspiring example for young women entering the professional world.
Tune in to this engaging episode to discover how product experiences can transcend functionality and become cherished pieces of art.
Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi
