The Conscious Salon
It's scary staying stagnant - featuring Lauryn Mathrick
Ever wondered how a single day can transform a team? Join us as we welcome back Lauren, a beloved client and friend, to recount her team's life-changing personal development day with The Conscious Salon. Through her heartfelt story, you'll hear about the immediate positive shifts in her salon's atmosphere and the incredible openness of her team to growth activities, even those who were new to self-development. Lauren's experience underscores the power of a unified, open-minded team ready to embrace change.
We also take a deep dive into the decade-long journey of a dedicated salon owner, who shares her personal and professional transformations. Discover how she built trust and embraced vulnerability, moving away from the need to be an "iron woman." From celebrating a decade in business to the serendipitous timing of her coaching journey coinciding with the birth of her daughter, Stella, this chapter is a testament to the resilience and passion that drive her success. It's a heartfelt reflection on what it takes to stay aligned with one’s purpose through life's many phases.
Finally, we explore the profound growth that arises from unexpected challenges. Loz opens up about her emotional journey of having a premature baby and the subsequent impact on her business dynamics. Despite the hurdles, her story is one of resilience, gratitude, and the transformative power of mentorship. Listen in to learn about the significant transformations in business management, team alignment, and the exciting plans for a major rebranding and renovation of the salon, promising a more aligned and thriving future.
To follow our journey:
Instagram @aheadhair_
@the_conscious_salon
This podcast has been produced and edited by Snappystreet Creative
Ever wondered how a single day can transform a team? Join us as we welcome back Lauren, a beloved client and friend, to recount her team's life-changing personal development day with The Conscious Salon. Through her heartfelt story, you'll hear about the immediate positive shifts in her salon's atmosphere and the incredible openness of her team to growth activities, even those who were new to self-development. Lauren's experience underscores the power of a unified, open-minded team ready to embrace change.
We also take a deep dive into the decade-long journey of a dedicated salon owner, who shares her personal and professional transformations. Discover how she built trust and embraced vulnerability, moving away from the need to be an "iron woman." From celebrating a decade in business to the serendipitous timing of her coaching journey coinciding with the birth of her daughter, Stella, this chapter is a testament to the resilience and passion that drive her success. It's a heartfelt reflection on what it takes to stay aligned with one’s purpose through life's many phases.
Finally, we explore the profound growth that arises from unexpected challenges. Loz opens up about her emotional journey of having a premature baby and the subsequent impact on her business dynamics. Despite the hurdles, her story is one of resilience, gratitude, and the transformative power of mentorship. Listen in to learn about the significant transformations in business management, team alignment, and the exciting plans for a major rebranding and renovation of the salon, promising a more aligned and thriving future.
To follow our journey:
Instagram @aheadhair_
@the_conscious_salon
This podcast has been produced and edited by Snappystreet Creative
Here at the Conscious Salon, we acknowledge the traditional owners of the land in which we stand today, the Boon Wurrung people of the Kulin Nation. We pay our respects to the elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander people.
Speaker 2:Welcome to the Conscious Salon. Welcome back to another episode of the conscious talent podcast, tess. We've got a very special guest sitting with us, thank you so much. It's very kind of you to say and so annoying when you do that, but you do it every time. Um, no, we are sitting here with one of our favorite humans, lauren, who has been on our potty before was hi, hi guys, how are you? Well, good, they're all saying through their speakers she's talking to us then?
Speaker 2:oh, you're talking to us we kicked it off 30 seconds in and I've already been awkward, but um lozzie has been on our podcast before. She is one of our private clients, um, and also she's turned into a beautiful friend of ours, which is funny, because so many people say don't mix business and pleasure, and tonight we're going out for a wine and dinner. Um, we do whatever the fuck we want around here, don't we Tess?
Speaker 2:so there you go put that on a t-shirt um, but, loz, we wanted to get you on the potty today, um, to talk a little bit about your journey so far with us, and also we want to debrief, because we did something special last week. What did we do?
Speaker 3:we did a personal development day for my team. It was just amazing.
Speaker 2:It was amazing, wasn't it? It was so beautiful. So all of our private clients, um, we like to facilitate a team development day for them, um, so that we can really level up with their team, do some resilience training, go through some mindset work, and then we sprinkle in whatever else the team needs and what the salon is actually working on at the time. And we did that last Tuesday and it was a really beautiful day yeah, it was so beautiful.
Speaker 3:Actually, it's probably one of my favorite ones. We've done a few before, but that one was definitely probably a highlight for my team, for sure it was beautiful, wasn't it?
Speaker 2:we got the most beautiful messages from your crew afterwards as well, like, pretty sure all of them reached out, which is really nice, um, because sometimes people like and we talked about this um afterwards as well like, sometimes it takes a little bit for things to integrate with certain people, especially if they're brand new to self-development. How did your team find it was the feedback that you got oh they, they absolutely loved it.
Speaker 3:It was so great. I think each and each one of them was different, um, but amazing they all had different experiences and I guess it was just where they were at at that time, um, but yeah, they all got something huge out of it which was so beautiful that they've taken away already into the salon in the last two weeks. So that's amazing, so beautiful.
Speaker 2:And one of the things that I really love about your team, loz, is that they are so like even it doesn't matter where they are in their self-development journey, whether they've met us before, or some of them have only been there for like what eight weeks or so. Um, everyone was so open-minded and sometimes we can get a little bit of resistance if we're going into work with team that we've never worked with before or, you know, they might be sort of thinking what's going to happen for this day. They can almost be a little bit defensive. But everyone was super open-minded and it integrated for everyone really nicely, which is the goal.
Speaker 3:So yeah, I agree, I think, um, yeah, I think everyone being open-minded is what, like, makes those sort of days, and I think, like after the first 30 minutes, having them all locked in like they were, it was um, yeah, it was really cool, and I think just watching them, um, just go for it was, was really nice. So but yeah, after 30 minutes, you can see, at the start everyone's always a little bit nervous and not sure what's going to happen on the day, but I think once they, once they just start doing it and get into it, it was just yeah, it just flowed really nicely they did, um, they did really jump in pretty quickly.
Speaker 1:They did.
Speaker 3:Yeah, I was actually pretty shocked with it, because it can be intimidating, especially for, as you said, like one of the girls has only been there for eight weeks and something she's never done before, and I think, yeah, just having everyone else around just going into it just allows people to just be open and gives them permission to just do the same. I guess.
Speaker 1:Yeah, I was really impressed with how quickly they went in. Like Nikki and I always, at the beginning of these days, always say, you know, like this is a day for you, jump in, like don't sit surface, really go there and like really get the most out of the day, and usually the second half of the day is what we really see that change happening. But with the gosh crow they were over the line within like yeah, I'd say, half an hour. They were really like jumping in there, which is such a I think as well, such a credit to you for having that super aligned and like very, um, similar to you, know the values that you have within your salon and what you're wanting. Like you've got a really aligned crew in there who are able to like jump in and do that, which is amazing.
Speaker 3:Yeah, and I think it's something we've only just sort of been able to do recently, I think, which is really cool, and I think having that day like showed that we've got there, which was cool.
Speaker 1:Yeah, that was a cool moment for me. I'm actually so excited to talk with Lauren for a number of reasons, not just for the fact that I love her and think she's amazing, but I your story and the transformation that you've had and what you set out to do and what you have done is, I think, one that can really, first of all, resonate with so many people have you had wine already?
Speaker 3:No, no, surely not.
Speaker 1:That can really first of all, resonate with so many people. Have you had wine already? No, surely not. I'm sitting here with a ginger tea. No, the rest will come at the restaurant, don't you worry about that. But I think with this, so many people will resonate with our conversation that we're going to be having today, because I think, when you think back to when did we have that really big conversation? When we were setting out your word for the year?
Speaker 1:yeah january, which is in january, lozzie was on a family holiday. Uh, where were you? Were in here in queensland yeah, I was in queensland yeah, we had a big, big call, did some real deep diving we weren't sitting surface level all straight in, yeah, and we had some really big things coming up. And you came up with your word, which is I still get goosebumps when I hear it your word for 2024, which was reinvent. Yes, and you really have lived out your word.
Speaker 3:Yeah, and we're only in July, so imagine what's to come yeah, yeah, this year was just about me getting uncomfortable, really, yeah, and I think it's been so scary, but I think I've just kept going with it and it's now six months in seven months in. I think it's been so scary, but I think I've just kept going with it and it's now six months in seven months in.
Speaker 2:I think now we've like hit the bottom.
Speaker 3:Now we're starting to climb back up again.
Speaker 2:So, lozzie, originally for your when we said that we want to do an episode together.
Speaker 2:I'm actually really grateful that we didn't record on the day of the PD day because we were like, oh, should we go in and record now?
Speaker 2:But we didn't.
Speaker 2:We held off on it and originally we were going to do an episode debriefing your PD day, but we made a decision to actually talk about your story and what you've been through in the past seven months and you know what you've been through in the past, really probably more like 12 months because it's just so inspiring and you have been a dream client for us because not only are you super focused and productive, you also have an incredible mindset and you're very, very self-aware.
Speaker 2:So it's been a pleasure to mentor you and we really wanted to talk about that, because I think your story and where you're at right now even the fact that Tess and I can really resonate with it, because we went through it about 12 months ago in our own business but where you're at right now even the fact that Tess and I can really resonate with it, because we went through it about 12 months ago in our own business but where you're at and what you're going through right now. Most people talk about it when they're on the other side of it. You're actually in the middle of it right now.
Speaker 1:Yeah yeah, can we actually even with that? So sorry, loz, I got you off there. I would love, because when I think back to how we first met you and some of the things that we've worked through and who is sitting in front of me today, it's truly a completely different person yeah and I would definitely agree with that love, not just as a business owner, but as a human being.
Speaker 1:I would love for you to share, I think, even when we go into, like when we first started together and like because you've done so much work on building trust, sharing how you're feeling, you know not feeling. You know, not feeling like you have to be the strong one all the time and like, just be, you know, iron woman that just gets everything done. Being vulnerable, all of these things that you've done, what do you think like when we think back to that, how were you able to actually start making change within yourself with that?
Speaker 3:I think honestly it was like finding people that you feel safe with, I think and that was you guys for me, like working with previous. I've done coaching for a while now, for like the last five years, and I can honestly say I'd used to.
Speaker 2:It was group coaching and I can honestly say that just didn't work for me, like I just sit back and just sort of hide and I think not so easy to get lost in like a group, like when it's big as well it's so easy to be like oh, I won't go to the group call this week, I won't put my hand up, I won't catch up on the videos, or like just it's so easy to get lost in the crowd, for sure or just feel like you have to be like everyone else.
Speaker 3:I think that was big for me, um. So I think working one-on-one for me was definitely a huge um game changer, because I didn't have anyone else that I had to sort of compare myself to at the start. I'm not like that now. I think I've changed a lot, but at the start that definitely was a big help for me to like, yeah, just jump out of that headspace absolutely so, lozzie.
Speaker 2:I would love you to summarize your business story so far as in like the journey, how long you've been in business, what you actually do, um, what you're planning to do over the next 12 months as well yeah, so I've had my salon for 10 years now um it was such an achievement just the decade, the decade of business, makes me feel old.
Speaker 1:When's the 10th birthday?
Speaker 3:amazing, the 14th of august, I'm pretty sure oh, isn't that when bron's coming back too?
Speaker 1:it is. I got a double celebration that day. Bloody hell it is. That's a very exciting day.
Speaker 3:All right, great, excellent. I'm pretty sure it is the 14th of august. Um, not that I've ever celebrated it, but really should.
Speaker 3:No, oh my god, we have to seriously 10 years, I know it's enormous, all right well we're doing the birthday celebration um but yeah, I had it 10 years and I've worked in the salon though the same business my whole career. So about I was 17, I'm 35, so what's that? A long, long time, I don't even know. But, um, so it used to be previously my aunties, and then I took it over 10 years ago, you her apprentice.
Speaker 2:Yes, stop it. So yeah, oh my god, that's so beautiful yeah.
Speaker 3:so I've always worked in it, which I think is really cool, because I think some of the clients obviously I've had for that whole time amazing and um yeah, but I think doing it like that it's, on one hand it was amazing, but I think up until working with you guys, it really it was for me just something that I did and I didn't really. It wasn't really mine as such. I just kept going with how the business previously was and I think at some stage after having kids I sort of fell out of not love with it, but I guess I wasn't aligned with it and I didn't know where it was going and I think it affected it a lot. So I think my goal was to like refine that and connect with it again and actually make it mine.
Speaker 2:Well, this is interesting, because when you reached out to us, obviously you were like in a different coaching program. But when you reached out to us you were like in a different coaching program, but when you reached out to us you were pregnant. And then, I think you reached out to us initially when you were pregnant and then you had stella, and then we were like, oh, maybe you just had stell and then our first call was meant to be when you were yes, wasn't it yes, because I was like you're like hey will this week be good.
Speaker 3:Yes, tell that story, yeah I will be, but I'm in hospital, like is that okay with you guys? Like it's like no, let's just um put it off for a few weeks, hey we had a lot of like.
Speaker 2:We had really great chemistry in our dms and we can you can always like tell alignment I. I believe you get that gut instinct straight away. We had really good chemistry but you were in hospital and then you were like, can we do the call, or whatever, and we were like, no, we can't do that Now you need to go and be a mum.
Speaker 3:Yeah, I was sort of shattered. I was like looking forward to talking to you.
Speaker 1:But also to give something. This wasn't like just a standard birthing situation Loz had cells Tell the story. Actually sorry, you tell your own story.
Speaker 3:Yeah, I nearly 30 weeks. So it was not expected, that's for sure, and she was quite small, so we're in hospital for about nine weeks. Yeah, she was so tiny, she was tiny, she was 980 grams. Wow, yeah tiny.
Speaker 1:It's crazy, like when you shared that video from her first birthday and it had the photo of you and her, like when she was first born.
Speaker 3:Yeah, truly, it looks like she's so small she looks like I think I forgot how small she was. Now she's so small.
Speaker 1:I think she's so big now yeah, and like blessed because she's an absolute. Oh my gosh, she's so funny. She's so funny. I was just thinking about last week, when she was yet like really pushing the boundaries with leaning back in that chair, do exactly what she was doing giving us a heart attack yeah, literally, but yeah, so you did have your baby incredibly early.
Speaker 1:Yeah, and yes, obviously, ethically we didn't think that was a great job. We're like great, let's come in and like I know you're dealing with that baby, but you're gonna deal with your business baby as well. Yeah, so we put pause on it and then we got to reconnect. Well, how old would you be?
Speaker 2:about six months old, I think we said come and knock on our door when everything settles down, go and be a mom right now.
Speaker 3:I think I knocked on your door when I came out of hospital the next day.
Speaker 1:It does sound like lauren to be fair, but then I think we had taken someone on and we couldn't. I can't remember what it was, but then we did we were on the wait list.
Speaker 2:Oh no, no, it must have been pretty early, because we've been together nine months.
Speaker 1:Deltas just turned one, so yeah, she would have only been a couple months old.
Speaker 2:Yeah, she was only a few months old yeah, she was yeah so yeah, talk us through what happened. So why did you want to move from group the group coaching thing to mentoring, sorry, one-to-one mentoring?
Speaker 3:well, it was at the time I think I was. It was when one of the seminars were at and you guys were there and you guys got on stage and as soon as you got up there, I was like I need, I need to work with you guys.
Speaker 1:I don't even know, if you guys were, you guys weren't even coaching, then I don't think.
Speaker 2:But you got up on stage and I was like, oh, I just felt instant like connection towards you yeah, we were just quietly, we were just like subcontracted to other zones, but not like we hadn't like released the contract yeah, yeah, and I was like I need to know these girls.
Speaker 3:I don't know why I was just so drawn to you because I remember what you took.
Speaker 1:I remember walking off that side ticket. We were just like faffing about. There's that chaos that we do so that's hilarious that you were drawn to the chaos.
Speaker 3:I can't remember motivating I don't know, just weird, I just knew that I had to work.
Speaker 1:Weird would have been the word 100. Yeah, excellent definitely.
Speaker 3:But yeah, no, I think, um, and yeah, I was working in that coaching dynamic like in a group for a couple years and I truly never really got anywhere and it's just. Group coaching didn't work for me, I just didn't. It wasn't my thing that that made me. I think there wasn't enough accountability, maybe for one and two, I don't know, I think just not aligned with that particular coaches as well. I think, um, and yeah, I think for me I need to connect with someone to actually make it work.
Speaker 1:So 100%, yeah, like connection is so big for you like it's one of your. It's one of your human values and one of your business values as well. Yeah, so yeah. I think that's the real pivotal part of it which is so, so amazing.
Speaker 2:Yeah so, lozzie, I really want to focus on you and what you've been through in the past six months, because the last like six months, I would say particularly have been quite high pressure for you. And we had this conversation last night in voxer, like we were going back and forth, and then you said, like we need to save this as a podcast because I just think it's such a beautiful thing and, as I said, you're in the middle of it right now. Yeah, and it's really easy to give a reflective podcast on like I overcame this, but very rarely do you hear people actually talking about what they're going through in the moment.
Speaker 1:So let's go to the part when we had the big setting, the intentions, share the word share the word Reinvent.
Speaker 2:Amazing word we really did.
Speaker 1:We really got clear on what you wanted to do, where you wanted to go yeah and how that was going to look.
Speaker 3:Yeah, I think at that point, like when we set that word, when I set that word, I was like at a. I thought I was at like a pretty hard spot in my business, but that was like just the start of it, the start of the shit show, really, I think. But it's good, hey, I'm so grateful for it. I think everything you have to go into it with like an open mind, like that's just literally how you got up and I think, like the start of the year, I was like nah, I mean, it's not this business, it's me that needs to change. And I think it definitely like the last year was a hard year for me.
Speaker 3:Like I had three of my girls pregnant at the same time. Me pregnant were all off. Like all my main girls were having babies. Um, the salon dynamic was totally off because you know, it was a total team change. Like everyone was off having kids. There was a younger team there all the time that didn't have the right culture dynamic and yeah, it was just a total change for the salon and I think, like with me not being able to be there, me not being invested in it the way that I would have if I was, obviously, I had a prem baby I was looking after, my mom was other places and yeah, I think it was just.
Speaker 3:I look back now I think thank God it happened, because it's made me like, okay, what do I want from it, what values do I want from it? Where do I want this to actually go and like literally burn it down and rebuild it? And yeah, it's scary, but yeah, and I think at that point it was like I knew I had to do it. It was scary but I thought, nah, I'm gonna do it because it's either gonna make it or break it, but I'm not gonna keep doing it the way I was, because I hated going to work. I went to work with anxiety every day and I just couldn't do that anymore so that was my changing point was the anxiety.
Speaker 3:I think I just was like nah, I can't go into work with this anxiety every day and feeling like this I'm meant to be loving what I do. And at that point I wasn't. I genuinely wasn't.
Speaker 2:Amazing. Look. We talk a lot at the Conscious Salon about you use the phrase if nothing changes, nothing changes.
Speaker 2:And it's interesting because we have this we're one step removed from your business, even though we get right up in there. But you know, at the end of the day, it's very easy to look at your own business from a very emotional lens, yeah, and feel feelings like fear and scarcity and panic and overwhelm and things like that. But truly for us, being like we're extremely invested in your business and obviously extremely invested in you as well, yeah, um, but I can honestly say, hand on heart, since we started working together, since you you made that declaration and obviously you know you put it out in the universe of I'm going to reinvent, and that's exactly what you've been gifted with this year, but from the outsider's perspective, from where we're sitting, all through the chaos that you've experienced in the last like seven months, the first couple of months that we were together, you know it was Christmas time- yeah.
Speaker 2:It feels quite abundant that time of year and it was like honeymoon.
Speaker 3:Yeah, yeah yeah yeah, she's like then shit gets real yeah, totally.
Speaker 2:And then we start to get in and do the real, the guts of the work. Yeah, but for you, for us, sitting on the outside looking at you and your business and your situation and seeing what's going on, the whole time we've just been like, oh, this is beautiful, this is such a transformation. This is so amazing. This will be such a huge success story right here. It'll be so incredible. We can see you're in the thick of it and when you worry in different weeks, we're like this is all part of the bigger picture. It's never been. We never have once thought is lauren capable of doing this? And we can see, because we see so many gifts in you and so much in you and we think you're such a capable, incredible, amazing leader. There's not a single time that we've ever doubted what you're doing and what you're going to do.
Speaker 3:But it's interesting how many times we can get in our own way as business owners and be like, yeah, definitely capable of this 100, and I think, um, I think this year I've definitely had probably one, probably a month I reckon I've had where I had a really hard month, like mentally. I reckon it was a solid month, um, and but I think, other than that, I'm pretty, I'm pretty good with my mindset, um, but I think and, and it's like a roller coaster, isn't it? I think you always it's okay to have shitty times, but I think as long as you have those people in your corner, like you know, telling you what you need to hear to get you through it, and like reminding you why you're doing it and keep telling you that you can do it, I think that's the change, that's like the game changer as well. Like that's the change.
Speaker 1:That's like the game changer as well, like having people believe in you and when you sort of are in the moments where you're not really believing in yourself I do think one of the standouts with that experience, so loves was the fact that when, because you set out the intention, you were like, yep, cool, I want to reinvent.
Speaker 2:And then the universe you know provided us was like cool, let's see I'm just gonna go with this. You asked for it. Let's give her a little disco.
Speaker 1:So and you did, it was. You set the intention, you got really clear on what you wanted to do, and then it got really hard. You were really aware. Suddenly the blinders come off and you start being able to see what's happening in your business you have to start having courageous conversations.
Speaker 1:yeah, you have to kind of like step back in. You also have to like take accountability for like've you know, not been here or I've not been present and it's gone this way. It's really fucking confronting 100%, and I think in those moments, what I found the real difference with you was and is is that you talk through that experience. You didn't sit there and go through it by yourself and you were sharing with us, crying with us, talking with us about what was going on, and we would talk all, all of it out and through.
Speaker 1:yeah, but that was the thing for me, when I think back to when we first started entering each other's worlds and how much you would struggle to share how you feel how you felt definitely and then, instantly, when you set the intention of reinvention, you suddenly were able to really share truly what was happening, not giving us the highlights real, not pretending it was easier than what it was. There were times when we had really deep conversations of it and you know, and it does. When you're really in that and I know people understand this feeling as well you just want to be like, oh, fuck it, like I can't be bothered anymore, I'm gonna move to the other side of australia and never think about this place again yeah, no, I think, um, yeah, when I said, when I did set that intention to have, like my word is reinvented.
Speaker 3:I think it's funny, even though, like it was for a business perspective, I think it wasn't. It was for me because I knew that was like the business was a byproduct, because the issue was me, if that makes sense.
Speaker 3:Um, if I'm being real, like of course it was, I'm the owner of it. The issue is me, not whether it was me not being like the best leader I could be or whatnot, but um, yeah, that was my goal this year was to change that, because there's definitely things that I could have done better and I knew that. And I think, um, previously, before working with you guys, when I did get uncomfortable, I would just avoid and I think, yeah, that was one of my biggest things is like to stop doing that and um, yeah, it has been uncomfortable, for sure, but um, yeah, I feel like I'm way better at it oh my paying off, hey transform now I just deal with it instead of it's not going to go away if I avoid it.
Speaker 1:It's still there, so you've gone from being so avoidant to so fucking accountable and like it's just it, truly like.
Speaker 1:You inspire the hell out of me, just truly, when I think to like how much you've transformed in such a short amount of time, really being accountable, really only like, because this is the thing often when this stuff happens, it's so easy to be like, oh, it's because I had the wrong team in and you know, I wasn't like blaming other people and you, you haven't, you haven't done that the whole time. Even when we started seeing where things, where issues were aware, yeah, that alignment may not, may not have been anymore you fully copped on the chin and that's the sign of a good leader and that's the sign of an incredible business person yeah, I think you've really smashed that out of the park and now it's good.
Speaker 3:It has just opened up pathways, like I had two team members leave within. What was it like?
Speaker 2:three weeks? Yeah, something like that. I would say if it was three weeks I'd be surprised two weeks.
Speaker 3:Yeah, I reckon two weeks. I reckon it was two weeks and I think previous me would have been like, oh my god, I'm losing team members. But I just knew it was the right thing. Like they weren't aligned, which was totally fine. Like I knew deep down those two people weren't aligned. One was a freaking beautiful person and absolutely dora as a person, just not aligned with the salon and that's totally okay. Like can't say anything, nothing negative about it or anything like that's just literally the truth. Like someone's not aligning your business and what you want to do, and that's okay. Like they, yeah, they have to go so you can find someone.
Speaker 3:That is and the other one just wasn't aligned and I think and I knew that for a while and I knew that when they left things would change it definitely has, and I'm so glad that that it did, because what since then? Yeah things, it got harder.
Speaker 1:We didn't have enough staff. That was your tricky month was when you yeah, you didn't have enough team. Yeah, we didn't have enough team.
Speaker 3:But it's funny, it just works still.
Speaker 2:You know what I mean. Like you still kept going.
Speaker 3:The team I had stepped up, we worked together, we rebuild, rebuilded, we got clear with our values. Um, and yeah, that's when I thought, no, this is what we're changing. We're changing, we're getting rid of, like, what doesn't work, and all the team needs to be aligned. And the team I have I had left we're totally aligned, like, and we called in the next aligned team member. And how bloody perfect's that been?
Speaker 2:hey like literally what I think that's called reinvention.
Speaker 1:Girlfriend, absolutely yeah, but even in that process as well, you got so clear on things. You got so clear on what you wanted to go and where you wanted to be. You also have decided to. Are we sharing that we're rebranding? Yeah, we will.
Speaker 2:We will absolutely, but lozzie. I just want to highlight, through that tricky period that you were saying, I think it was about four weeks and, as you said, you were like born with a really great mindset.
Speaker 3:Yeah.
Speaker 2:And that's one of the amazing things about you. I think that it makes you really easy to mentor and really easy to work with, because you have clarity most of the time, which is great, but during that four weeks, it really with your for you, with your mindset and all the things that you're being presented. However, one thing that was completely unwavering during that four weeks and I, when I think of you and I think of like a phrase that reminds me of you you always always say I know this is happening for me, yeah.
Speaker 3:So you always say this is the issue.
Speaker 2:This is what I'm up against. Look, I know that this is happening for me.
Speaker 1:And that's what you would always share. I know this is happening for me, not to me, okay. So, I know this is happening for me, but it's happening for me.
Speaker 3:I know that there's a reason why. Yeah, I think the four weeks was like hard for me because old me would have ran.
Speaker 1:Yes.
Speaker 2:But new me was like bitch, you ain't running. And this is where, like with one-on-one mentoring, this is the real difference, is you?
Speaker 3:know you're up there, you, we talk, we talk pretty much every day, monday to friday.
Speaker 2:Yeah, um, we talk about everything and anything like. We literally we know everything about you and this is what makes it really special, because we also get to go on the journey of what you're about to experience. So obviously you had a bit of a cleanse, and we were talking last night on Voxer and talking about how this has been your hardest year in business. Oh, definitely, and I think this is a really important as well to acknowledge in the coaching industry. Industry, like so much of what you see online from coaches can be like this is my clinic owner that went from like this to this, or this. This salon owner went from this to this amount of figures or whatever, but this is the reality of it. Most of the time when people reach out to us, it's because they're unaligned from their business. They want to take it to the next level or they want to like burn it down and start again.
Speaker 2:So majority of people are in like a what we call a rebuilding season, so and that season is like it's pretty hectic, it's pretty confronting, but this is one of those points where it's really like. This has been your. We were talking last night at Voxer. It's been your most humbling year in business and you were saying like it's been a lot of pressure for you financially.
Speaker 2:You've lost a lot of clients. You've had a lot of clients cleanse, yeah, out of your space, yeah, um, because obviously when you weren't there, didn't have your finger on the pulse, yep, clients weren't walking um and you know you had you lost team. Obviously they weren't aligned. So we know that's a good thing, but we were talking about the fact that sometimes it takes us being really humbled and being brought to our knees to actually be able to rebuild and and see clearly for the first time and be like this is what I want and this is what I don't want 100%.
Speaker 3:as I said, like I come into the business that was already sort of established pretty good and I was already working in it, so it didn't really change. Yeah, it didn't really change, but it wasn't my business. So therefore it wasn't. It wasn't my values or how I wanted it, it was just what I was used to, yeah, so like, and the business never really had values or anything like that. It just it just worked. And I think, not having the experience of, like you know, values and your intentions towards business, you get lost, like down the track you do fall out of love with it.
Speaker 3:When things get hard, you're like you don't know why you're doing it anymore.
Speaker 3:You know, um. So, yeah, I think this year's definitely been the hardest because, yes, I've lost heaps of clients this year, I lost staff, um, and, yeah, I didn't know why I was doing it. Like, when I come to you guys, I couldn't even tell you what, what, um, like my personal values were, because I was that like in my own head about, about everything you know, and I just had to break that down. So I think, like having this year like breaking that down, like being humbled by it and really starting starting from like the bottom up again, it's been awesome because, yeah, it hasn't been great like financially wise, but at the same time, it's been so freaking cool to have a business that you like get excited to walk into every day and having a team that you like know you're making a difference for, and seeing their smiles each day, like it's so cool like you know, I know, yep, it's yeah, we might not be the salon that makes the most money, but I tell you what we've got a freaking, pretty amazing team.
Speaker 3:We've got a pretty cool culture and you know, I know, one day it'll be, it'll back up where we want, the money will be the byproduct that's a byproduct.
Speaker 3:Exactly that's what you gotta you gotta look at like you gotta you gotta have a business, that you are doing it for the right reasons, not just because you know it's a money thing and I think that's where coaching with other coaches is a difference than with you guys, because it's always about money and like your bottom dollar yeah and which doesn't mean shit if you're walking into a place where you don't have anxiety constantly and you've got that much pressure on you.
Speaker 3:Like it's shit. Like obviously every business needs to make money, of course. Like otherwise, what's the point of having a business? But it's like now where it used to be one of the first things I would think of, because it was drummed into me now it's like I don't even think about it. You know, it's like the byproduct.
Speaker 1:Yeah and I think that's the like. Truly. I'm so glad that you said that, los, because even when you were talking before about, like you know, it just worked, like the business just worked, but it wasn't mine. There's so many people that will hear this and be like fuck, I don't know if my business has values. I don't know if my if I'm clear on what my why is, I actually don't know like it can really start creating those questions. We had the same thing with our salon as well. We weren't clear on what we were doing or what the values were or what the alignment was or anything like that. When you get clear on that, the money becomes the byproduct of it, because you're how you feel about the place energetically, like how you feel about your salon now versus how you felt about it 12 months ago. It's chalk and cheese.
Speaker 1:So if you've got the way that you speak about your team, the way that you light up when you're talking about your salon, all the like plans, all the excitement, all the things that you've got and that you have already changed and what you're going to be changing and like the whole reinvention, literally living out your word. But I think with that there's so many people that would be sitting here now and being like, because it takes everything, will just kind of keep working until the day that it doesn't work and then they can't work out why the business is no longer working yeah and they will sit there and think it's because you know, it's because we, you know we need.
Speaker 1:We need more team, or we need more clients, or whatever. We need more, more, more. Whereas when we actually start breaking down, we looked at what's going on for, like, what was happening in your business and what was happening in ours, because they're very similar stories. Yeah, the leaders were disconnected yep. The team wasn't aligned yep. The finger wasn't on the pulse yep. And when we have those three things going on and we're not clear on what we're actually working towards, when we then create a team that's aligned, we have our finger back on the pulse and we're leading with love, but also really consciously, the game changes.
Speaker 1:And then suddenly we love those spaces again.
Speaker 3:And I think especially like when you have a business that you don't have values for or you don't really know why you're doing it. When stuff gets hard, yeah, you've got nothing to fall back on. Totally like you're like what the fuck?
Speaker 2:am I doing?
Speaker 3:literally, and I think for me, like if I wasn't truly, if I wasn't working with you guys this year, as I said, this has been my hardest year financially and not having my values like behind me and being so strong and knowing why I'm doing it. If I didn't have that, I would have closed for sure because I couldn't like what's the point? What's the point? Like? I don't know what I'm doing it for, I don't know. I don't know.
Speaker 3:There's no reason behind it, you're just doing it and in my mind I would have been like well, it's not fun.
Speaker 2:I'm not enjoying it. I've got no this sucks.
Speaker 3:I've got anxiety going into work, like why would you keep doing that, you? But you're like this is happening for me. Wish this is happening for me.
Speaker 2:This is giving me time to make it what I want exactly one of the reasons why I was so keen to talk about this. Like tess and I were talking about this before we started recording.
Speaker 2:We're like, we're so keen to talk about this while you're in it because, it's very easy for us to get clients on who have done the um, you know the. They're not necessarily right in the thick of it at the moment. They've done the, the rebrand, they've done the rebuilding phase and they're like, yes, this is the, this is the abundance that's flowed to me, the abundance of team and clients and money, etc.
Speaker 2:But this is the reality of what you're actually going through right now so six months time when we record another podcast and we do, oh, my god like the, the shiny diamond release yeah once you've done your rebrand, once you've done your full reinvention of the business and you've got abundance coming out of your ears, it's a different story, but this is really important to talk about now.
Speaker 3:So I really appreciate how vulnerable you've been.
Speaker 2:Yeah, loz, after the PD day, we got messages from your team members and two of your team members I'm obviously not going to read them out and I'm not going to name who they are because they're beautiful, sacred messages but two of your team members messaged us and talked about your leadership, and one in particular. I want to share something that she, that she shared with us, that, um, really lent into how beautiful you are as a leader and she said that, um, you know we'd obviously done the ice baths and we'd done some breath work, and she shared that a couple of days after we did the PD day, she was feeling really overwhelmed at work and started to feel like she was getting anxiety and going into a bit of a panic mode. And she said that you took her through some breathing together and it calmed her down. And she said how grateful she was to have the opportunity to work in a business that actually supports people's mental health, which I just thought was so beautiful.
Speaker 3:But I would love to know how that feels hearing that oh yeah, it was actually a really cool moment, like when I was in it. I was like I had this big smile on my face, even though she was probably like having a panic attack, full-blown panic attack. I'm just like, oh, this is so fucking cool it was awesome.
Speaker 3:And then, um, yeah, so I just we went out the back and I could tell she was, she was like frazzled, so we just went out the back together and I just she looked at me and I'm like I'm gonna do some breath work. She's like yep. So I just held her shoulders and she just put her hand on it, on her um, heart and her tummy, and just we'd done breath work together for literally would have been like a minute, if that. And then she just like opened her eyes, looked at me and we're like you're good. She's like I'm good, it was just beautiful beautiful and out.
Speaker 3:We went again like I think it's cool, like knowing someone. It's like, I guess for me I want to be what? What you guys are to me, to them, and um, I think, yeah, I think being able to do that for someone like I know how well the difference it made for me, so being able to like share that with, with my team is, is really cool you must be so proud of yourself.
Speaker 2:I've got goosebumps I know I was like. You must be so proud of yourself because you are such a beautiful mentor to the girls and I. What I took from those missions is just how much respect and love and appreciation they have for you gratitude deep gratitude.
Speaker 2:Yeah, you must just feel so proud of of what you've done, because that is a conscious leader and there's such a big difference between you, know, like a strong business person, and all the shit that you can see on instagram. But this is really. We're talking about conscious leadership. We're talking about purposeful leadership. We're talking about seeing your team as humans and choosing people over profit 100.
Speaker 3:I think like having people like I think that's a massive reason why I love being owner of a salon is because of my girls. You know, like most my girls are mums and the other ones have like their own stuff they're dealing with as well and I think like having a space where they come into work and like actually enjoy it and love it and know that they're supported. And you know, know that all those people in that room have each other's back and truly not just like say that, but actually can physically, truly feel it. I think like makes a difference.
Speaker 3:Like those girls walk into there and like I can literally see, you know, that each one of them loves where they are loves what they do and and, yeah, and loves the salon, which is like I think that's the most important part to me, because I think that's where I know that eventually, like once we've done our rebrand and what we did it like with you guys, the other day we did do our new values and everything and they're so aligned with them in what a week and a half, how aligned they are with them, like it's so. It's freaking amazing actually. Like even on our socials and stuff I haven't been doing them much.
Speaker 1:They have and just yeah, I think that's a really good point, because even that social. That's always been your jam. And now the fact that they're putting and they're putting out there, they're letting your community know the values of your business and why that matters to them and putting content that matches it.
Speaker 2:It's yeah, and how they've done it so beautifully it's just like beautiful yeah it's so consciously curated, like they really but I think, because we did, and this is one of the things about doing the values exercise together. When you write your values and your value statements as a team, it becomes they. They actually embody it and they believe it and they want that and your girls now are shouting it from the rooftop because they're proud of it.
Speaker 3:Yeah, and who's who wouldn't be proud of like having values like that, you know, like being in space that has five values, what we do like I think who wouldn't want to be a part of that? Like, if you have an aligned team, of course they're going to, you know, like where the magic. That's what it is all about alignment. But in saying that, like now I do have an aligned team, it's so easy. When something isn't aligned, it's like it stands out, like like anything.
Speaker 3:And it's great then, cause you can keep the finger on the pulse A hundred percent. So, yeah, I think it's funny like now, like having that team so so on tune with each other and like just enjoying each other so much. And, um, yeah, I'm actually nervous to hire someone else, cause I'm like like one person can make such a massive difference to a whole team, but the difference will be sorry, laura.
Speaker 1:So the difference to be will be with this now, cause you're so clear on what an aligned team looks like, exactly what you said. That person comes in and they're not quiet a finger's on the pulse, and sometimes I can align or else we can go on. This isn't yeah, and then it becomes really unemotional.
Speaker 2:You know like it just becomes this thing of like you're not aligned to these values and that's okay as you said before, this team is. It's okay, but it's not going to work so it becomes unemotional.
Speaker 2:You're like cool, I know that this is all good laws. Um, I know that we're not going to give too much away, but we've got some big plans for the next few months. Yeah, what you're going to go through, can you talk us through a little bit? I know you don't want to say the name we're going to keep that as a big surprise but your salon, as you know it currently, is going to dramatically change. Can you talk through what your plans are?
Speaker 3:yeah, we are. We're totally changing. We're changing the name, we're reno in um and everything, and I think having the team part of that as well has been pretty cool, because they're all on for it and I think at the start I sort of wanted to keep it a surprise for them, but I think having them actually in in it as well has been made it even better. I think they're so excited about it, um, and yeah, it's just made it more um what's the word, I don't know. It's just made it more exciting and and just made it even more special. Like getting it all organized to like actually take place. It's been really cool. So, yeah, we're doing a total reno um in the process, with our um designer now and builder and everything. So, yeah, there's some massive plans for it and yeah, I know it's gonna be awesome there's some very unique, very unique signature pieces that I have said.
Speaker 1:I wish I thought of that, which I haven't, and I would never steal it, but it is truly one thing that you said oh my god, it like makes me cry.
Speaker 2:Do not say it's the one thing that you said. You'll have to book an appointment to find it. Lauren boxed us an idea. She was like I've got this idea. It was late at night. I've got this idea the best things happen yeah I've got this idea and I want to bring this into inserts. How long name. I nearly said it, um.
Speaker 3:And it's funny hearing the girls they always reference they I know and you say, you sell on and don't even call it gosh anymore no, and they?
Speaker 2:they talk about it as if it's like they believe so much so. But you texted us this idea, you messaged us this idea and we were like. I was like I don't think I can get my hair cut in my own salon anymore I don't have to come and get my hair done with you guys.
Speaker 1:It's so unique, it's so incredible so incredible and you'll only find out about it because I don't, you can't share it ever. It will have to be something that people only that people find out in the salon.
Speaker 3:You say when they come, yeah, to come when we change it 100%, so amazing.
Speaker 2:Yeah, so yes, you are literally reinventing you are burning your business as you know it down from the ground and building building it from the ground up and as a new and conscious leader. Obviously there's been some really big conversations about okay, you know the investment that you have to make time, energy, money into doing a rebrand and literally reinventing your salon. Knowing what we know about you now and the self-trust that you've built over the last nine months, do you trust yourself to make a return on investment?
Speaker 3:oh, definitely, yeah, for sure I know it'll be good, because it's like for the right reasons. I think, like one of our massive things is we do it like the whole salon values, are doing it to make a difference to every like, to our clients and each other, you know, like not only our clients but our team, of course. And yeah, I think, how can that not? How can it not work?
Speaker 1:work like, do you know what I mean?
Speaker 2:like, of course it's gonna work it can't not, it can't not it can't not, and then we always look at. You know what's the alternative if we don't do it? Exactly, just keep doing the same shit yeah, exactly it's purpose.
Speaker 3:I think it's that's the biggest thing. You need to have purpose with whatever you're doing, and like intention as well. So I think once you got those two things together, it just works yeah beautiful, but laws, um.
Speaker 2:Before we wrap up with our gratitude, I would love you to, this is. I just want to be really clear. This is not for us to get more people on our wait list or anything like that, but we believe in mentorship in general and we believe that you always need to have someone in your corner that you're learning from or growing with. So, whether that's with us or someone else, but what would you say to someone who was on the fence about mentorship?
Speaker 3:I'm a massive believer in mentorship. I think, no matter what you do or who, I think everyone in the world should have some type of mentorship, like I think everybody needs a mentor because you need that someone, you need that person to push you past being comfortable and I think, yeah, I think staying stagnant is scarier than not having a mentor to push you because, yeah, you want to change, obviously, like to be better, to be, to grow constantly. I think you need to have that. You need to have people that push you outside of your comfort zone. Um, and yeah, for me, it's been like the biggest game changer because I'm a libera, like I'm I like comfortable, so she's balanced, I like being comfortable.
Speaker 3:So, yeah, this year, getting getting like uncomfortable and and that has been probably my biggest, my biggest change. So, with you guys having mentors, um, yeah, that's what's allowed me to probably do it, because there's no, and the right mentors as well, I think, because you can't do that stuff by yourself, like you can't get through stuff that you don't want to get through by yourself, it's just not going to work. You need those people to like push you and guide you and support you and you know, know, you've got someone right there that's walking with you, not just and genuine, you know what I mean.
Speaker 3:Like the world's not perfect, like everyone goes through yeah goes through shit and I think you just got to be real and like not be scared to like open up and actually be vulnerable with it because, yeah, if you just ignore it, like I used to and um avoid it like you get nowhere. Hence like I did, for I can truly say I got nowhere. For like six years in my business it was stagnant and I think mentorship 150% changed that for me, but not even just mentorship. It's like the right aligned mentorship yeah, I was.
Speaker 3:I've been mentoring for five years and only this year has been my biggest change. So, yeah, I think everyone in the world needs a mentor for whatever. Whatever they're doing, life, business, fitness, anything everyone needs someone stagnant, as lauren said.
Speaker 1:No wait, so saying stagnant is scary damn. I really love that as well. Like that's boring. Hey, absolutely I love that.
Speaker 3:Like imagine looking back in like when you're 60 and being like fuck I wish I changed. Life was pretty cruisy.
Speaker 1:Yeah, you know, I mean, I'm just going, I wish that.
Speaker 3:I think that's my biggest fear is regret. Yeah, going God. I wish I had the balls to do that, and I think that's what coaches do is like allow you to allow you to like change.
Speaker 2:They let you locate your balls.
Speaker 3:Locate your balls.
Speaker 2:Lozzie, we end every episode in gratitude.
Speaker 3:I would love to know in this moment, what are you grateful for?
Speaker 3:I'm grateful for, like, obviously, you guys a hundred percent, just for like giving me, I think, the confidence and like the space to like be and be myself.
Speaker 3:I think is the main thing and like, yeah, it's just having that safe space to like open up and, yeah, definitely share all my vulnerability with you guys, because something that I really struggled with before and I think that's been the change for me is like having you two right there to, yeah, with no judgment, and knowing that you guys have gone through, if not the same, something very similar. And yeah, just knowing that I have people there to to support me and guide me in the right direction. And also my team, like having my amazing team at the moment and just like knowing, like how I don't know how happy they are and how much they love coming to work. I think, for me, I love that and that's a massive reason why I do what I do. And, yeah, going to work every day and seeing their faces just like lights me up, so I have so much gratitude for them, like it's so nice sharing the salon with them.
Speaker 1:You've got a beautiful team. I love your team. I love that. They're amazing. Yeah, they're all awesome, so beautiful.
Speaker 3:Thanks, lozzie.
Speaker 1:I'm very lucky, oh, number one, working with you, number two, being friends with you that I truly know that we're gonna like the rest of our lives have together which will be so special and in like, truly, you just meet people sometimes like, oh yeah, like this person's gonna be in my world forever.
Speaker 1:Yeah, I'm so grateful for that. I'm so grateful that you've shared your like heart today with so many of us. What a privilege. But I know this is going to resonate with so many people and they're going to feel seen and understood and like it, because I think in this situation, so often we can go through times and feel so alone or so uncertain because, as we said so many times, so much of the focus can be on the highlights real and all the success and all the great things. So when you're not feeling like you are succeeding, you can feel really lonely.
Speaker 1:I'm so grateful that you shared that, um, but truly, my gratitude and my pride is just you. I just think you have really lived out your word and, yeah, I have such a deep gratitude for being able to work with you but also bear witness to what you're doing and how I think of who you were when I first met you to who you are now, and how I think of who you were when I first met you to who you are now, and how different. That is god. I'm so grateful for that. I just love you so much and I just want you to know how unbelievably proud we are of you. You are fucking amazing. What are you grateful for?
Speaker 2:I'm just. I see so much in you, loz, and I've seen so much in you since we started having like dms on instagram well before we worked together. Like you, as I said before, you get a gut instinct that tells you who's aligned for you, and I felt that initially with you. But we see so many gifts in you and we've seen them from day one and you have literally been a dream client for us because you've always had such a strong mindset, which is beautiful. It makes our job a lot easier. But the flip side of that, we really love you as a person and I think between the three of us we've always had such a deep level of respect between us and love between us. But the thing I'm the most grateful for is your trust in us, because you have gone.
Speaker 2:When we first met, you were like a warrior, almost as in, not like a panicker as in like a soldier, yeah because of what you you've been through and and the trauma that you'd had, um, with stella's birth and and all the things that you faced in your life, um, and you really had this like shield up.
Speaker 2:Yeah, um, very, very strong person, but you have trusted us enough to be vulnerable and what you've just shared on this podcast is like the ultimate level of vulnerability that I really want to honor you because you're going to help so many people who are hearing this right now, who are in a similar situation or feel isolated or feel, um, you know, like they're in the thick of it right now and you've just spoken directly to them and given them hope and given them optimism, but it comes from vulnerability, which has been the biggest theme that we've had since we've been working together is leaning into vulnerability. Yeah, um, and I really really appreciate and love that about you and I just love you so much. Thanks, guys. I love you guys too.
Speaker 3:Thank you so much for listening, guys. Thank you.
Speaker 1:Lozzie for coming up here, Thank you for having me Late to a dinner reservation actually. So we've got to get cracking.
Speaker 3:Thanks everyone.
Speaker 1:Rosé. Thank you so much. Thanks, guys, for joining us Stay conscious Thanks.
Speaker 2:Thanks so much for listening to this episode and hanging out with us today to hear more about our journey. Follow us on instagram at the underscore conscious underscore salon. If you're a shit speller, check the spelling of conscious or at a head hair underscore. Thank you so much for joining us today and we'll see you in the next episode.