Mark Evans: Founder & CEO of Upvio

How do we prevent health professional burnout AND break down barriers for patients to communicate with providers globally while being patient-centric in the process? Founder & CEO of Upvio, Mark Evans, teaches us how it is possible.

A huge shoutout to Robert Winkelmann, for scheduling and making this interview happen! Thank you!

To connect with Mark, visit him on LinkedIn here. 

To learn more about Upvio, visit their website here.

Key takeaways:

1. Part of the story of Upvio aims to solve the question of "why should we be restricted by the locality that we are in" by breaking down barriers for patients to communicate globally with the best medical professionals to receive the best care possible. 

2. Many big healthcare providers in Australia (with large, global teams) use U.S.-facing EHRs, which is the main clientele of Upvio's business. 

3. Upvio is moving towards "Emotional", "Conversational", and "Empathic" AI, which is the ability to do virtual consultations and monitor the facial expressions of the patient/person, the tonality and intonation of the patient's/person's voice, and how they react to a question. All of these features would be summarized into a note that can be saved to their patient record.