Summary
In the second conversation with Kieran Flanagan, SVP Marketing at Hubspot we talk about how we see AI really being used in tech and not just being a flashy thing you use once. From Sales, to Marketing to Product. Where are we today and where is all of this going?
The conversation explores the role of AI in strategy, the potential for AI-driven social networks, the impact of AI on user interfaces and customer service, the importance of data in AI tools, and the need for iterative refinement when using AI.
Takeaways
Sound Bites
Chapters
03:04 The Potential for AI-Driven Social Networks
05:59 AI and the Evolution of User Interfaces and Customer Service
08:52 The Importance of Data in AI Tools
14:17 The Limitations of AI in Understanding Context and Reasoning
31:12 Optimizing Workflows and Efficiency with AI
34:28 Enhancing Lead Generation and Conversion with AI
38:41 Improving the Customer Onboarding Experience with AI
44:26 Challenges and Limitations of AI in Sales
50:38 Using AI to Solve Real Problems and Create Value
Summary
In the second conversation with Kieran Flanagan, SVP Marketing at Hubspot we talk about how we see AI really being used in tech and not just being a flashy thing you use once. From Sales, to Marketing to Product. Where are we today and where is all of this going?
The conversation explores the role of AI in strategy, the potential for AI-driven social networks, the impact of AI on user interfaces and customer service, the importance of data in AI tools, and the need for iterative refinement when using AI.
Takeaways
Sound Bites
Chapters
03:04 The Potential for AI-Driven Social Networks
05:59 AI and the Evolution of User Interfaces and Customer Service
08:52 The Importance of Data in AI Tools
14:17 The Limitations of AI in Understanding Context and Reasoning
31:12 Optimizing Workflows and Efficiency with AI
34:28 Enhancing Lead Generation and Conversion with AI
38:41 Improving the Customer Onboarding Experience with AI
44:26 Challenges and Limitations of AI in Sales
50:38 Using AI to Solve Real Problems and Create Value