EP #429: Can Incentives EVER Be Aligned? — With Meghan Cassidy

This week's episode features Cleveland Clinic’s senior sales and product development manager, Meghan Cassidy. Megan describes how the clinic motivates doctors and all support staff to focus on delivering high-quality care while driving better cost outcomes. She also discusses the growing trend of getting a second opinion and how important it is to do so before making a decision about your healthcare.

What You’ll Learn From This Episode:
2:30 The issues with the healthcare system that the Cleveland Clinic is attempting to fix.

5:13 A lack of communication and an emphasis on competition are two major causes of issues in the healthcare system.

6:48 The Cleveland Clinic's stance on value-based care: sharing risk together.

12:38 The Cleveland Clinic: a one-stop healthcare.

14:33 The upsurge of interest in getting a second opinion, and two options for getting one at the Cleveland Clinic.

16:49 How frequently does the second opinion differ from the first?

17:46 The trajectory of the work that they are doing.

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This episode is sponsored by Benepower, the platform of choice for a modern benefits experience. Benepower is an AI-powered benefits platform offering access to top products and services, enabling consultants and employers to create customized plans, optimize usage, and measure effectiveness. www.benepower.com