Big Easy Ideas
Here is where innovation & culture meet in the South– everything from entrepreneurship, #CultureTech, #ClimateTech, investing, business, & more, all from experts and thought leaders who've spoken at New Orleans Entrepreneur Week*. All episodes were recorded live at New Orleans Entrepreneur Week. *New Orleans Entrepreneur Week is an annual event produced by The Idea Village. Sign up to The Big Easy Ideas newsletter: www.bigeasyideas.com. Sign up to receive New Orleans Entrepreneur Week 2023 updates and early-bird ticket discounts at: www.noew.org.
Big Easy Ideas
S5: E2 | Customer Centricity: Placing Customers at the Center of Decision-Making Processes
Different companies interpret customer centricity in different ways, but at the heart of this business strategy is a deep understanding of the customer and a commitment to creating customer value at every touchpoint in the customer journey. Listen to our panelists from companies of different sizes, stages and industries share how they build long-term relationships with customers by providing exceptional service and delivering on promises.
Speakers:
- Michael Cross, Entergy
- Heidi Raynes, Performance Health
- Justin Wohlstadter, Waldo
- David Dart, EIR | The Idea Village - Moderator