Quality Perks - Call Center & Coffee Chats

S1 Ep11 Quality Perks with Vicki Herrell, QATC's Exec Director - Aug 25, 2022

August 25, 2022 BPA Quality - Quality Crew Season 1 Episode 11
S1 Ep11 Quality Perks with Vicki Herrell, QATC's Exec Director - Aug 25, 2022
Quality Perks - Call Center & Coffee Chats
More Info
Quality Perks - Call Center & Coffee Chats
S1 Ep11 Quality Perks with Vicki Herrell, QATC's Exec Director - Aug 25, 2022
Aug 25, 2022 Season 1 Episode 11
BPA Quality - Quality Crew

Quality Perks Live event where we chat about #Coffee and Call Centers. In episode 11, we’ll be chatting with Vicki Herrell, #QATC‘s (Quality Assurance & Training Connection) Executive Director about contact center employee development.

We are looking forward to your questions and insights! #QA #QATC #employeedevelopment #contactcenter #CSAT #employeesatisfaction https://qatc.org/

TAKEAWAYS…

Increase Company & Employee engagement by having multiple touch points each day, as often as possible. Working in a virtual environment, have your cameras on for more engagement. Rewards / Recognition on an individual basis is more important now. Find out what motivates the individual. #donuts #wine #coffee #callcenterlife #employeesatisfaction #recognition #corporateculture #quietquitting #boomerangemployees #virtualengagement #musclemilk #caffeinefree

Neal’s Coffee: https://www.midwaycafecoffeebar.com/

Karyn’s Coffee: https://www.youtube.com/c/SFBCoffee

Vicki’s Morning Drink: https://www.musclemilk.com/

Learn more about Quality Perks, our guests & upcoming episodes by visiting our website.
If you would like to be a guest, please email us at marketing@bpaquality.com.

As always, Have a Quality Day!

Show Notes

Quality Perks Live event where we chat about #Coffee and Call Centers. In episode 11, we’ll be chatting with Vicki Herrell, #QATC‘s (Quality Assurance & Training Connection) Executive Director about contact center employee development.

We are looking forward to your questions and insights! #QA #QATC #employeedevelopment #contactcenter #CSAT #employeesatisfaction https://qatc.org/

TAKEAWAYS…

Increase Company & Employee engagement by having multiple touch points each day, as often as possible. Working in a virtual environment, have your cameras on for more engagement. Rewards / Recognition on an individual basis is more important now. Find out what motivates the individual. #donuts #wine #coffee #callcenterlife #employeesatisfaction #recognition #corporateculture #quietquitting #boomerangemployees #virtualengagement #musclemilk #caffeinefree

Neal’s Coffee: https://www.midwaycafecoffeebar.com/

Karyn’s Coffee: https://www.youtube.com/c/SFBCoffee

Vicki’s Morning Drink: https://www.musclemilk.com/

Learn more about Quality Perks, our guests & upcoming episodes by visiting our website.
If you would like to be a guest, please email us at marketing@bpaquality.com.

As always, Have a Quality Day!