Communication in large organisations

What does a customer engagement and communication expert have to say on the topic of Communication. My guest Alex Berton, a Marketing and Decisioning Specialist shares his experience and perspective on the causes importance of strong communication within large projects and what good should look like.

We dive into:
- Alex's perspective of communication
- The most common outcomes of failed communication in his experience
- The causes of communication problems
- What examples of 'good' can look like

Alex's extensive career has seen him work with tier 1 corporates through to start-ups, using customer-centric thinking to drive areas as revenue growth, revenue protection, and improved customer satisfaction. Today he works with some of the biggest Asia-Pacific companies to transform customer engagement, challenging organisations to adopt the benefits of forward-thinking strategies like Contextual Customer Engagement and Hyper Personalisation. Let me introduce you to Alex Berton.

Learn more about Alex here:
linkedin.com/in/alexberton

Connect with me: www.projecting.com.au

Linked In: www.linkedin.com/karineodonnell
Instagram: www.instragram.com/projectingwithpeople
Facebook: www.facebook.com/Projecting With People