The Small Business School Podcast

Key Strategies for Scaling Your Service-Based Business

August 01, 2024 Staci Millard Episode 197

Hey Small Business School, come be a fly on the wall as I break down a conversation I had with a business owner who’s been scaling rapidly in just six months, and I’m excited to share some of the top behind the scenes insights with you!

Topics Covered:

  • Building a strong company culture means aligning your team with your values and expectations. It’s about making sure everyone operates like you would even when you’re not around! (Check out Ep. 202 - Coming out August 14th with Lindsay White for more on this!)
  • Balance is key—too many processes can bog you down, but too few can lead to chaos. Document your best practices and ensure your team knows the ropes, so you’re not constantly repeating yourself. 
  • Budgeted vs. actual time: Keep a close eye on how your actual time spent compares to your budgeted time. Whether you're quoting hourly or fixed rates, understanding this helps you stay profitable. If things take more or less time than expected, dive into why and adjust your approach accordingly.

In order to scale a business you have to master these fundamentals. Keep refining your culture, processes, and time management, and you’ll be well on your way to success!

Reach out if you have questions!

Resources Mentioned:
Making Money’s Killing Your Business: https://www.amazon.ca/Making-Money-Killing-Your-Business/dp/0984334300
Buy Back Your Time by Dan Martel: https://www.amazon.ca/Buy-Back-Your-Time-Unstuck/dp/059342297X

Staci's Links:
Instagram. Website.

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Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!

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